Unity Insurance Services Avaliações 

630
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chelsea at Unity did a great job in navigating us through a hike in insurance due to correcting property valuation. Unity understand the wider needs of Scout groups and Chelsea was able to reduce the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. também em
  3. Corretor de seguros

Escrito pela empresa

Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

630 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(630)

127 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly staff at Unity

All the people I’ve spoken to at Unity have been very friendly and helpful when renewing our insurance.

We have also got a claim in due to a tree falling on the building and they have been great on the phone and really patient with us. They have been very quick doing their side of things- us not so good due to volunteers not having much time but they are working with us to help.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

We really appreciate your kind feedback Claire. Happy to hear you have received great customer service and your claim has been dealt with efficiently.

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Unity were very accessible and communicative, and sorted out our charity insurance with minimal hassle.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you Lewis for your lovely review, we greatly appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Scout Group insurance

Our scout Group have used unity for insurance for a number of years, they are the best choice for our needs their knowledge of this sector us out standing their customer service is second to none, they make the process easy to do from start to Finnish I would recommend that any scout group looking for insurance, look at what unity can offer first.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you Krissie for this kind feedback! Glad you received a great level of customer service and continue to use our services.

Avaliado com 5 de um total de 5 estrelas

Fast, Efficient, understanding, expert knowledge and well priced.

1st Crowborough Scout Group has used Unity Insurance Services for their insurance needs for many years. Unity have expert knowledge of the sector, helpful, patient and understanding staff and their products are competitively priced.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Hi Terry, we really appreciate your feedback. I will share your comments with the rest of the team and we look forward to assisting you further!

Avaliado com 5 de um total de 5 estrelas

Reminder came well within time before…

Reminder came well within time before renewal with an excellent competitive quote making the whole process quite seamless and simple - just what I like.

Paul Sadler
1st Petworth Scouts - West Sussex

1 de setembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you for your loyalty and kind feedback, Paul, so pleased that we can continue to assist your Group and provide competitive quotes.

Avaliado com 5 de um total de 5 estrelas

Good Customer Service

Kinsbourne Explorer Scouts have used unity for Multiple Temporary Minibus Insurance Policies & Travel insurance for a visit abroad. We've never had the experience of having to make a claim. However the policies have always been simple to set up & unity have been responsive to all questions.

1 de junho de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

We really appreciate your feedback Callum. Glad Unity has consistently provided good customer service!

Avaliado com 5 de um total de 5 estrelas

Renewal came in plenty of time

Renewal came in plenty of time, price was good, Advisor was informative. renewed and paid quickly via telephone.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you for your lovely review, we greatly appreciate your kind words. Glad you received a great level of customer service!

Avaliado com 2 de um total de 5 estrelas

Admin errors

Renewal quote was £950, after I had paid it 2 weeks went by then I recieved an email demanding another urgent payment of another £170 due an admin error. Not impressed

10 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you for your feedback, Rob. We have logged your concern with the relevant team for further investigation. Could you please confirm your Group/Charity title so that we can duly review your complaint and take forward for you. Please may you send this information to hello@unityins.co.uk, thank you.

Avaliado com 5 de um total de 5 estrelas

Very responsive

Great response and were able to guide us to what we really needed - also very patient with out approval process

3 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you for your lovely review Stuart, glad that you were pleased with the level of service provided to you. Great to hear!

Avaliado com 5 de um total de 5 estrelas

Unity responded quickly and clearly

Unity responded quickly & clearly to my query helping me understand the rule of the different insurances we carry & have us confidence that we carry the right ones.

21 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you for your kind feedback, Clare, so pleased that we continue to assist your organisation and that you have received such great customer service from us.

Avaliado com 5 de um total de 5 estrelas

Always friendly and helpful

Always friendly and helpful. Inform us in good time that policy us ending and response to our communications responded to in timely manner, Overall a good service.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you for this great feedback! Glad Unity was able to provide great customer service.

Avaliado com 5 de um total de 5 estrelas

Apart from my initial message not being…

Apart from my initial message not being passed on to our account handler and having to phone back when I knew she had returned from holiday, everything else I went through with her was exceptional, being very prompt in getting the Group to a position where we were no longer under insured.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Hi Nigel, we greatly appreciate your feedback. Glad we were able to provide great customer service!

Avaliado com 5 de um total de 5 estrelas

Great customer Service

Having our own account executive Kylie was great for building relationships and continuity. She understood our requirements as both a large county and Activity center and suggested suitable improvements that would positively effect our premiums. Questions where answered quickly and professionally.

19 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Hi Andrew, thank you for this great feedback! Glad Unity was able to provide great customer service. Will pass your comments along to Kylie.

Avaliado com 2 de um total de 5 estrelas

Terrible service

Terrible service. Poor advice when calling - different answers depending on who you speak to. Took eight attempts last year to provide us with accurate insurance documents! Absolutely not the best value on the market - contact a proper insurance broker with your Statement of Facts, explain you are a charitable organisation, and let the broker find you better cover that won't eat away at your subs! You'll be surprised when it comes in hundreds of pounds cheaper!

28 de novembro de 2024
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you for your feedback, Helen. We have logged your concern with the relevant team for further investigation. Could you please confirm your Group/Charity title so that we can duly review your complaint and take forward for you. Please may you send this information to hello@unityins.co.uk, thank you.

Avaliado com 5 de um total de 5 estrelas

Always friendly and helpful

Always friendly and helpful. Lizzie is great at managing our account and when she has been on leave we have had great service from her colleagues

16 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Thank you Anne, glad that we could provide an excellent level of customer service for you and you are happy with the outcome. I will share your kind comments with Lizzie and the team.

Avaliado com 5 de um total de 5 estrelas

Highly professional and knowledgeable.

Very helpful, friendly and courteous service from Kirsten who took time to fully understand our requirement. This resulted in a competitive quote which we have been pleased to take forward for exactly the cover which we needed.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Hi Clive, thank you for this great feedback! Glad Unity was able to provide great customer service and a competitive quote. I will pass your comments along to Kirsten.

Avaliado com 5 de um total de 5 estrelas

Very good, quick and friendly service

I contacted Unity when I realised our insurance had lapsed and so we were not insured. They helped me sort out everything that needed doing, including getting a valuation for the scout hut, and we were back insured the next day.
Very good service and very friendly.

28 de outubro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Hi Robin, glad Unity was able to provide great customer service and quickly sort out your renewal. We greatly appreciate your feedback!

Avaliado com 4 de um total de 5 estrelas

Unity were very helpful and clear with…

Unity were very helpful and clear with the information provided, it did take a little while for a reply but it wasn't urgent and was answered first time.

13 de novembro de 2025
Avaliação não solicitada
logotipo da Unity Insurance Services

Resposta da Unity Insurance Services

Hi Daniel, thank you. We greatly appreciate your feedback!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais