Customer service today is non existent I phoned 10 times and put on hold Im going back to pay pal
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Veja o que dizem as avaliações
They give the best rates. However you don't have the ability to authenticate your app access via email. Always has to be an sms message. When I am abroad, this means I incur extra mobile cha... Ver mais
A empresa respondeu
I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing... Ver mais
A empresa respondeu
Reversed transaction is almost 6 months now I still haven't gotten my money back. Three weeks ago they told me my money is ready to be refunded , but anytime I call they give flimsy excuses. The mos... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The online money transfer service that believes sending money to loved ones should be fast, secured, and simple! No fees for your transfers with excellent rates!!
Informações de contato
4th Floor, 5-17 Hammersmith Grove, The Triangle, Hammersmith Grove,, W6 0LG, London, Reino Unido
- 02087722160
- help@unitylink.com
- unitylink.com
4,0
Muito Bom
20 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer services
Excellent customer services
Better rates keep it up
10 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
We are happy you’re pleased with our services and that we were able to help. Our priority is customer service and we are ecstatic that we met that mark! Have a nice day.
This is a fantastic services provider…
This is a fantastic services provider for families both here in the UK and abroad (GH).
Thank you
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Fast and reliable
Transactions are fast and reliable
The rate too is good
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Excellent and very quick
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
Very reliable
11 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
I sent a momo yesterday but it has not…
I sent a momo yesterday but it has not been paid to the person. But the money has been deducted from my account.
10 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your expectations. We apologise for any inconvenience you have experienced. Kindly email online@unitylink.com with your telephone number to enable us to contact you to resolve this.
Terrible customer service
I had a very good experience with them until yesterday. My transfer was withheld for investigation, I gave them the documents they requested, more than 24 hours later I'm still yet to hear from them. I am very disappointed
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you for giving us feedback on your experience with our services. We sincerely apologise for any inconvenience caused. As our business deals with financial transactions, we must comply with FCA regulations. As a result, we may ask our customers for additional information and documents as stated in our T&C. We couldn't locate your account from this review, so kindly contact us via email at online@unitylink.com for us to assist you adequately
Smooth process and quick delivery
10 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Great service!
10 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
Fantastic service
I sent money to Ghana, and in a matter of seconds, it landed in my receiver’s wallet.
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Resposta da UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
Very helpful staff on the phone and online.
Very helpful staff on the phone and equally good online support.
Courteous and friendly, answers emails promptly.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you for the kind review and for taking the time to share your feedback with Unitylink. Our priority is customer service and we are ecstatic that we met that mark! Have a nice day.
Unity Link - The Best Ever !
I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing excellent services, it is definitely Unity Link. Thank you Unity Link, for all the comfort and peace of mind afforded me over the years
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you so much for sharing your experience and giving us 5 stars! It's awesome to hear that Unitylink has provided you with a reliable service since 2005. We appreciate your support and hope to continue exceeding your expectations. Have a lovely evening.
Easy to use
Easy to use. Money is sent and received faster. Good exchange rate
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you for taking the time to leave us a positive review. We're thrilled to hear that you're satisfied with our service. Your support means the world to us and we appreciate your continued trust in us. Have a nice day 😊
Interesting Am Interested in this app
Am Interested in this app
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thanks for your interest in our app! We're thrilled to hear that you're interested and gave us 5 stars. We appreciate your support and hope you enjoy using our app. Have a nice day
It’s fast and secure
6 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
The company is doing well in all it's…
The company is doing well in all it's dealing. I have been with them for some time now and they've proven to be the best and always on point. They're reliable and efficient. Good consumer service
4 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Fast and reliable
4 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you so much for your kind words! We're thrilled to hear that you found our service swift and reliable. It means a lot to us. If you ever need anything else, feel free to reach out. Have a fantastic day.
Good rates and fast service.
4 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thanks for your great review and for taking the time to share your experience with us! Our customers are our priority and we hope to continue providing you with the best experience. Thank you for your custom.
Easy and fastest way for sending money…
Easy and fastest way for sending money 🥰🥰
5 de fevereiro de 2024
Avaliação não solicitada
Resposta da UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
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