I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... Ver mais
A empresa respondeu
I noticed a leak in the cupboard around our hot water tank. Upvolt Sussex sent an engineer out very quickly and discovered the expansion tank needed replacing. After the parts were ordered Keith came... Ver mais
A empresa respondeu
Keith came and serviced our Ashp today, made a few adjustments, noted that there needs to be more pipe lagging and loft insulation needs to be put back after installation. Great job.
A empresa respondeu
We have used Upvolt for many years, installing our heating system in our self-build. We have always been impressed by the professional nature of the team from the office to the engineers. We now use U... Ver mais
Upvolt helps homeowners take control of their energy with smart solar, battery storage and home energy management systems designed for your home. We know installing solar or upgrading your home energy system can feel confusing. There are lots of companies, lots of products, and it’s hard to know who to trust. The industry has become a race to the bottom in many places, with systems installed quickly and support disappearing afterwards. That’s not how we work. We provide a full end-to-end service, from system design and installation through to grid connection, monitoring and long-term support. Our goal isn’t just to install a system, it’s to build something that works for your home and continues working for years to come. Our regional teams bring over 15 years of experience in solar and home energy systems, combined with the support of a wider national network. This allows us to deliver high-quality installations while still providing local service and ongoing support. We believe homeowners should feel confident and informed when making decisions about their energy, not pressured or confused. That’s why we focus on honest advice, quality installations and long-term customer support. We’re not just here for the installation. We’re here for the life of your system.
A2 Ropemaker Park, Hailsham, BN27 3GU , London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quote was based on a Google photo.
Did not take velux windows in consideration and had placed solar panels over them. No site visit. When asked to do site visit it all went quiet
Usually prompt communications - this year’s ASHP Certificate is much less informative than previous issues. Email advises “an expiry date listed on certificate” there is no expiry date!

Resposta da Upvolt Energy
Très bonne réception avec une personne très professionnel
Je très satisfait de compréhension
Bonne prise en charge de Vonisoa , très professionnelle et à l’écoute .
Mon interlocutrice était Martine
Très gentille, très bien pour accompagnement de chèque énergie
Madame ella vous êtes très bien merci beaucoup pour votre confiance merci infiniment 11/06/2025 cordialement
Je suis content de ohm énergie j'ai le personnel très competent
La personne que je euh téléphone a répondu toute les questions a ce niveau je plutôt content 😃
Je suis client depuis 2024 jamais de problèmes interlocuteurs sympa et surtout les renseigné sont claires et précis de la part de Martine merci.
Assistance à l’écoute.
Je recommande ohm énergie.
Excellente communication avec le service client, très claire et efficace
J'ai eut l'interlocutrice Martine et je tiens à la remercie pour son aide. Je n'ai rien a redire de ohm énergie , service client au top, pas de problème avec les suivie et les factures.
Un grand merci à Mino pour son accueil exceptionnel !
Je tiens à laisser un avis très positif sur le service client d’Ohm Énergie, et en particulier sur Mino, qui m’a accueillie avec beaucoup de professionnalisme, de gentillesse et de clarté.
Il a pris le temps de répondre à toutes mes questions, avec une voix calme, rassurante, et surtout très humaine. Ça change tout ! On sent qu’il connaît son travail et qu’il aime aider.
➡️ Merci pour cet échange chaleureux.
➡️ Bravo à Ohm Énergie pour la qualité du service client.
➡️ Je recommande sans hésitation 🙏✨
Conseiller réactif et sympathique qui explique convenablement, je recommande
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.