I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... Ver mais
A empresa respondeu
I noticed a leak in the cupboard around our hot water tank. Upvolt Sussex sent an engineer out very quickly and discovered the expansion tank needed replacing. After the parts were ordered Keith came... Ver mais
A empresa respondeu
Keith came and serviced our Ashp today, made a few adjustments, noted that there needs to be more pipe lagging and loft insulation needs to be put back after installation. Great job.
A empresa respondeu
We have used Upvolt for many years, installing our heating system in our self-build. We have always been impressed by the professional nature of the team from the office to the engineers. We now use U... Ver mais
Upvolt helps homeowners take control of their energy with smart solar, battery storage and home energy management systems designed for your home. We know installing solar or upgrading your home energy system can feel confusing. There are lots of companies, lots of products, and it’s hard to know who to trust. The industry has become a race to the bottom in many places, with systems installed quickly and support disappearing afterwards. That’s not how we work. We provide a full end-to-end service, from system design and installation through to grid connection, monitoring and long-term support. Our goal isn’t just to install a system, it’s to build something that works for your home and continues working for years to come. Our regional teams bring over 15 years of experience in solar and home energy systems, combined with the support of a wider national network. This allows us to deliver high-quality installations while still providing local service and ongoing support. We believe homeowners should feel confident and informed when making decisions about their energy, not pressured or confused. That’s why we focus on honest advice, quality installations and long-term customer support. We’re not just here for the installation. We’re here for the life of your system.
A2 Ropemaker Park, Hailsham, BN27 3GU , London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super jamais déçus bien accompagné cliente depuis 2024 . Satisfaite
Super personne agréable. Merci beaucoup
J'ai contacté Ohm énergie pour changer les détails de mon contrat et tout a été rapide et fluide, je recommande fortement !
Très bon pour mr Josselin qui m'a très bien renseigner et qui a eu beaucoup de patience merci
J était bien reçu c'était vraiment très professionnel merci beaucoup pour ce service parfait
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My charger not working properly sent them 60 to 70 emails to have it sorted they sent a engineer out to look at at and he said it's not working properly and you need a new one this have been going on for months i been telephone them they keep saying a manager will phone me back still waiting they are the worst customer service i deal with keep way from this company they are no good and I dont think they get better
User's recommendation: Keep away not a good company.

Resposta da Upvolt Energy
J'ai été satisfait de ma prise en charge, agent disponible et agréable, merci à Mino.
Prise en charge rapide, compréhensi on rapide et efficace de la conseillère
Meilleur je suis chez vous depuis 1 ans maintenant je suis très satisfaite de votre travail même les conseils très gentils vous êtes les meilleurs
C’est parfait, les personnes sont très sympathiques et agréable.
Merci à vonisoa pour ses compétences claires à m’accompagner . Belle journée.
Très bon renseignement téléphonique
OHM fitted our Heat pump 4 years ago and we have been delighted with the efficiency of the system and the excellent customer service.They have now competed 3 annual services and have always been efficient and helpful. The most recent service was completed this week and was comprehensive in both technical service and administration. 5 stars...
Phil

Resposta da Upvolt Energy
Cliente depuis 2023
Je suis très satisfaite du fournisseur Ohm Énergie
Jamais eu de souci à recommander
Mme Merghich
Apel telephonique très agréable très bonne explication
Très bon fournisseur électricité et gaz,aucun souci.
Je conseille à toutes personnes de contracter chez ohm énergie
Melle Fehiza a répondu à mon appel et s'est occupé de ma demande avec patience, tact, et y a répondu avec efficacité. C'est un plaisir de dialoguer avec des conseillers de ce niveau.
Très rapide et bonne prise en charge très bon accueil
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