The photographer you sent was prompt and very detailed. The cleaner did not come as planned so he had to present property photos and work around the cleaning that was not done. I thought to photos w... Ver mais
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Veja o que dizem as avaliações
Pics and virtual tour came out great! The sellers were extremely happy with the end product and I am sure that the quality of the photos will help sell the property. Star, our photographer for the day... Ver mais
A empresa respondeu
I have used this company several times in the past couple of years - they keep getting better and better with each photo session. They have added on their services and the owner, Kevin, is very involv... Ver mais
A empresa respondeu
The pictures were great. I didn't know that occupied properties have priority over one's that are vacant. Despite having a scheduled appointment. I will keep this in mind the next time. The staff was... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
9466 Georgia Ave #59, 20910, Silver Spring, Estados Unidos
- 8005409836
- ucphotosdc@gmail.com
- urbancapitolphotography.com
4,3
Excelente
134 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great job
They did a wonderful job with the pictures for my listing. The service is quick and professional, prices are reasonable and quality is outstanding. My go to photographers for all my listing.
29 de julho de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
Very professional
The photographer did a fantastic job. However, I think there were too many pictures taken of the kitchen. Additionally, the photographer moved some of the staging aparrently believing that things were out of place.
20 de julho de 2022
Resposta da Urban Capitol Photography
Thank you for your review - we're sorry to hear you had issues with our service. This is not the experience we expect.
We understand your issue, we usually try to give our clients more photos and angles of important areas so that you can choose the ones to use with your listing.
We will gladly re-shoot or edit photos until you are satisfied.
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
They are the best and do a good job.
19 de julho de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
Very responsive
Very responsive. Accepted my request for a photo shoot and drone video on very short notice. Great job, as usual!
12 de julho de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
Great product and follow up
4 de julho de 2022
No picture for master bedroom and…
No picture for master bedroom and master bathroom. Incomplete pictures for the property for delivery.
2 de julho de 2022
Resposta da Urban Capitol Photography
Thank you for your review - we're sorry to hear you had issues with our service. This is not the experience we expect.
We understand your issue, we must have dropped the ball on delivering all of your photos.
We will gladly re-shoot or edit photos until you are satisfied.
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
I have used this company several times…
I have used this company several times in the past couple of years - they keep getting better and better with each photo session. They have added on their services and the owner, Kevin, is very involved and cares about his customers. Their prices are competitive - they have gone up, but so has their quality of service.
26 de junho de 2022
Resposta da Urban Capitol Photography
Thank you for your review - we strive to do our very best on each photo shoot!
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
The photographer was quite skilled
The photographer was quite skilled. I’m happy with her.
But the online ordering process was
Flawed with errors, incomplete tasks.
I’m addition the virtual staging is still not delivered a week later, it’s promised (again) for later
Today.
I had to order a new virtual tour package today because it was omitted in the confusing online order form.
Other than the 4.5 star photographer, I rate the company 2 stars
23 de junho de 2022
Resposta da Urban Capitol Photography
Thank you for your review - we're sorry to hear you had issues with our service. This is not the experience we expect.
We understand your issue, sometimes the online ordering system is confusing. If this happens, please call us and we will clarify.
We will gladly re-shoot or edit photos until you are satisfied.
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
I had to have another company finish the job...
I have used their services on a few occasions and had very positive experiences. My last experience was the worst service I have ever experienced in the years of working with real estate photographers.
Every business has problem once in a while but it's how they handle the problem that makes the difference between keeping a customer for life or loosing the customer and having them write bad reviews like this one.
They were 2 hours late for the shoot. Late in delivering the first set of photos and I still have not received the photos i needed for my client.
They could have made it right but I found that the Owner LIED to me right from the start. I like to work with local family owned business but I will not work with this one ever again. I plan to share the details of this experience with many of the agents that I work with.....
Steve M
23 de junho de 2022
Above and beyond.
18 de junho de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
Excellent service and professionalism
10 de junho de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
You deliver good quality marketing…
You deliver good quality marketing photography!!
9 de junho de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
Outstanding service from Kevin and his…
Outstanding service from Kevin and his team
8 de junho de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
They did an excellent job and I look…
They did an excellent job and I look forward to working with them in the future!
31 de maio de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
The photographer was cooperative
The photographer was cooperative, humble and friendly and communicates freely. He shows that Urban Capital Photography is a good reliable and reputable company to do business with. The quality of the photos and brightness are evident that Urban photos produce best quality job.
30 de maio de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support! Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
The photo shoot was 5 star
The photo shoot was 5 star. Photos showed the natural beauty of the home and wood floors.
I am unhappy with the increased cost due to travel to the property. Travel is a part of the cost of doing business. Will consider other vendors because of mileage cost.
27 de maio de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support!
We had to implement the travel fee to compensate for the increased fuel costs and those fees go directly to the photographer.
We are striving to eliminate these fees going forward.
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
Urban Capitol Photography has been a…
Urban Capitol Photography has been a valuable resource to my business for years now. If I have special requests, they do their best to produce
Thanks again!
26 de maio de 2022
Resposta da Urban Capitol Photography
Thank you for your review - we strive to do our very best on each photo shoot!
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
Great Job!!!
25 de maio de 2022
Resposta da Urban Capitol Photography
Thank you for your review - we strive to do our very best on each photo shoot!
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
Great Service, Simple to Use
I was recently looking for a real estate photographer for one of my listings, when I remembered some marketing emails I received from Urban Capitol Photography. I decided to give them a try. I went on their website, and was thrilled to find that I could make an appointment right there. They had a lot of open availability, and booking was quick and painless. I received an invoice to pay the day before, and my assigned photographer showed up the next day and did the shoot in 45 minutes. He took very nice pictures, and I got them back in less than 24 hours. Not only that, but the pictures helped make my listing very popular- I had an offer by Day 3. I was very happy with my service, and will definitely use them again!
19 de maio de 2022
Resposta da Urban Capitol Photography
Thanks for the five-star review. We really appreciate the support!
Please contact us at 1-800-540-9836 or ucphotosdc@gmail.com for our current specials!
We would like to thank you again for your feedback.
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