Ma tondeuse faisait un bruit anormal au démarrage. Dès réception du message avec vidéo que j'ai envoyé au service mammotion, j'ai reçu tune réponse avec un protocole de démontage précis. L'écrou d'un... Ver mais
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Veja o que dizem as avaliações
There was a SW problem preventing connection between The Mammotion App and the Robot. But the support reacted promtly and helped to solve it. However if they had looked into their own SW sooner rather... Ver mais
Simon was amazing to talk to, very knowledgable, friendly, courteous, empathetic to my questions and concerns and was able to resolve everything I asked vey promptly. It is because of people like Si... Ver mais
Nach 2 Jahren Ärger mit einem Industrieroboter aus Italien ( sehr hochpreisiges Produkt) bin ich nun mit dem Preiswerten yuka 2000 sehr zufrieden für unser Komplexes großes Grundstück. Es kommen reg... Ver mais
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Good after-sales service
This is the second time I've used Mammotion's after-sales service, and both times it was very easy to purchase the part I was looking for. They shipped the order very quickly. I highly recommend them.
I love my Luba 2
I love my Luba 2. I have had a great experience with it. It has kept my yard cut for two seasons now. There have been a few times it gave me trouble, as with any technology, but their support chat has always helped me out promptly.
Yuka 3000m2
I bought a yuka 3000m2 through customer services. Eden was so so helpful. She went above and beyond. Waiting on the product now but the customer service was amazing.
Nach 2 Jahren Ärger mit einem…
Nach 2 Jahren Ärger mit einem Industrieroboter aus Italien ( sehr hochpreisiges Produkt) bin ich nun mit dem Preiswerten yuka 2000 sehr zufrieden für unser Komplexes großes Grundstück.
Es kommen regelmäßig Update und der Support kann in der App kontaktiert werden und hilft sofort. Ich bin begeistert von Produkt und Servicequalität.
Der Mäher läuft seit März ohne Beanstandung. Die Einrichtung hat ca.30 Minuten gedauert, die App ist selbsterklärend.
Very good experience
Provided a possible fix
Provided a possible fix, unknown if corrects problem until receive and install.
Fast Turn Around Time
The customer care agent was able to help me within 5 minutes of the chat.
Ordered on Sunday
Ordered on Sunday, delivered on Tuesday. Setting up the LUBA 2 AWD robotic lawnmower was completed in a very short time, and the subsequent measuring and mowing went flawlessly.
SUPER Mähroborter
SUPER Mähroborter
Ich habe meinen Luba 2 AWD 3000X jetzt seit 3 Wochen im Einsatz und bin sehr zufrieden.
Einfache Installation und ein prima Mähergebnis und selbst bei schierigen Gelände macht dieser eine super Arbeit
Auch der Gute Kundenservice bei Fragen aller Art ist hervorzuheben.
Very fast and helpful customer service
Very fast and helpful customer service. I had some software problems with the product and they did improve the firmware in just a few days to fix the issue.
Just set up my Yuka Mini and I’m really…
Just set up my Yuka Mini and I’m really impressed. The GPS precision is fantastic, no boundary wires needed, and the lawn looks clean and even after each cut. Excited to test more of the pattern functions – really feels like a premium mower for the price.
Luba 2 AWD 5000
I bought the Luba 2 AWD 5000 from MAMMOTION and it’s been a life changer. The cut is sharp, the finish is consistent, and it saves me hours every week. When I needed support, they responded quickly and solved the issue. Great product, great service.
I’ve been using my Luba2X all summer
I’ve been using my Luba2X all summer. I’m really impressed with the quality and how well it works in my yard and I’ve got some pretty steep hills. The software and firmware keep getting better too, with frequent and noticeable improvements.
Good customer service
I ordered the parts for my Luba 2 from customer service. I just provide the picture . They recognize what I need to my Luba 2. Good customer service.
Quel bonheur de ne plus tondre sa…
Quel bonheur de ne plus tondre sa pelouse soit même! Le robot est facile à mettre en place, grimpe partout et est extrêmement précis! Que du bonheur
Very good so far
The mower is working within my expectations. The quality of the machine is high, though being lightweight. A very easy to use with a high level of customization app. It took me a bit to learn how to manually drive the robot via the joystick commands, but after that, no issues in driving. The cut is precise, the range of the height adjustment is wide and with good granularity (5 mm steps). As long as the network coverage is good, the updates on the work progress is very accurate, and I appreciate the possibility to see the stream of the camera.
Maybe I didn't position the recharge station in the perfect place so that the mower does not see enough satellites, but I am experiencing a positioning issue (20 cm offset in the map) for the first minutes of operation after leaving the base.
I also had a doubt about the app behavior (cached version of map names were shown), I contacted the support chatbot who was very efficient, and after a few trials pipelined the issue to the service department, that contacted me promptly and efficiently.
Great customer service
We experienced some issues with our machine, but the Mammotion team was incredibly efficient and responsive in helping us resolve the situation. Their customer service went above and beyond our expectations. We are very satisfied and highly recommend Mammotion to anyone looking to deal with a reliable and trustworthy company.
I have bought Luba 2 and I m fully…
I have bought Luba 2 and I m fully impressed by the technology of this brand and the after-sales service is Perfect. I recommend really this brand for the quality of the robot :)
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