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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ma tondeuse faisait un bruit anormal au démarrage. Dès réception du message avec vidéo que j'ai envoyé au service mammotion, j'ai reçu tune réponse avec un protocole de démontage précis. L'écrou d'un... Ver mais

Avaliado com 4 de um total de 5 estrelas

There was a SW problem preventing connection between The Mammotion App and the Robot. But the support reacted promtly and helped to solve it. However if they had looked into their own SW sooner rather... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simon was amazing to talk to, very knowledgable, friendly, courteous, empathetic to my questions and concerns and was able to resolve everything I asked vey promptly. It is because of people like Si... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nach 2 Jahren Ärger mit einem Industrieroboter aus Italien ( sehr hochpreisiges Produkt) bin ich nun mit dem Preiswerten yuka 2000 sehr zufrieden für unser Komplexes großes Grundstück. Es kommen reg... Ver mais

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

294 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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4,8

Todas as avaliações

(294)

196 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent product and customer service

The order process was super straight forward. I had some questions before the purchase also. I received a helpful reply quickly. After I received the lawn mower, I started to set it up and realized that the 5m RTK extension cable was not long enough. I contacted customer support via a chat window from their homepage on a weekend. I was able to post the order of the cable with a link they sent me. Super convenient! 5 stars to them. The lawn mower itself looks great. The packaging was really nice and professional. I am quite satisfied. Can't wait to put the mower into action.

20 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve been using the Mammotion LUBA mini…

I’ve been using the Mammotion LUBA mini AWD 800 for a while now and I’m very impressed. The biggest advantage is that it doesn’t require a boundary wire, making installation super easy. With its all-wheel drive, it handles slopes and uneven terrain effortlessly. The app is user-friendly for setting zones, schedules, and tracking mowing progress.

It’s quiet, solidly built, and always returns reliably to the charging station. For gardens up to 800 m², this is a smart and time-saving solution. Highly recommended!

17 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Luba 2 AWD 5000

Luba 2 is very good mover. Easy to handle and the area that Luba can cover is very big. Tehnical support from Mammotion team is great, easy and quick.

20 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Luba AWD 3000, Kundensupport

Wir haben aufgrund eines Defekts unseres Kabels der RTK Station unseres LubaAWD3000 Kontakt mit dem Mammotion Team aufgenommen. Der Servicemitarbeiter hat uns äußert kompetent und schnell beraten. Wir haben unseren Luba schon seit 2 Jahren und möchten Ihn nicht mehr missen. Wir sind mit unserem Gerät bei 1800qm Grundstücksfläche, sowie dem Kundenservice sehr zufrieden.

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mammotion Yuka Mini 600

Hello, I purchased the robot on July 29, 2025. Model: Mammotion Yuka Mini 600. Visually, the robot is stunning and exceeded my expectations!

As for the installation (wires, station setup, etc.), everything went smoothly without any issues.

Problems began when setting up the mowing area. I have three separate areas, and initially, two of them were set up without major problems, but one area could not be set properly (the robot kept driving beyond the designated boundary).

After an online consultation with the Support Team, we concluded that the antenna was mounted too close to the wall of the building. I then moved the antenna and placed it on the roof. This solved the issue partially, improving the signal range, even though the antenna and charging station were quite far apart.

After further discussions with the Support Team, I sent logs, pictures, and mower settings, which helped them analyze the issue and implement necessary changes remotely.

After all of this, the robot mows the lawn perfectly. The grass is even and mowed daily. My garden is 100m². The shortest mowing time is about 40 minutes (on one charge), while a thorough mow takes 280 minutes + 3 recharges (around 6 hours of mowing). But as I mentioned, during this time, it mows each area twice, which gives excellent results, and I am very satisfied!

Pros:

External appearance

No need to connect the RTK antenna to the charging station

Multiple antenna RTK positioning options (on the ground, on the roof, or on the side of the building)

Mowing settings (the robot can mow vertically or horizontally, or choose the best option itself. The grid function is amazing; it provides the best results. You can choose from four different mowing widths, which positively surprised me)

Long cable, allowing flexible installation

24-hour remote support

Cons:

Initial product setup

Finally, I would like to express my sincere thanks to the Support Team for their assistance and quick resolution of the problem!

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently purchased the YUKA 2000

I recently purchased the YUKA 2000, and I just want to say how impressed I am with this product. From the moment I started using it, I could tell it was built with quality and attention to detail. It’s reliable, easy to use, and it works exactly as promised.

The performance has been outstanding, and it has made a real difference for me. I truly appreciate how well it’s designed—it’s clear that a lot of thought went into creating something that delivers both value and convenience.

Overall, I couldn’t be happier with my purchase. I would highly recommend the YUKA 2000 to anyone who is looking for a product that combines excellent performance with great reliability.

Thank you for providing such a fantastic product!

Sincerely,

Luo Wang

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Luba 2 AWD - Prompt but frustrating support, have a working product though

I acquired a Luba 2 AWD and upon initial set-up would not connect to continue. I connected through the chat support feature in the app. The good was I was connected promptly. The bad was support was as much focused on knowing where I bought it from and having me upload my receipt even though the serial number should clear provide the manufacture date and that it wasn't previously initialized. Eventually I was able to connect and it became a charging issue. Again I connected through the app and went through the same set of questions, repeatedly. I was sent a link to a troubleshooting document that didn't exist. I was told it essentially consists of putting it on/taking it off the charging station several times. They chose to elevate the issue. However, after following some advice on reddit the mower began charging and has now completed its first mow cycle. Of note, tech support contacted me a couple of days later knowing the mower had charged itself, so there's that. The question is how much credit do I give to tech support vs reddit. Support was frustrating and didn't seem particularly helpful at the time, but I do have a working product now.

14 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Replacement Parts

Had an issue with my RTK extension cable. Through a quick chat diagnosis customer service was able to verify and sent out a new cable that will arrive within the same week. Very attentive and came through with a fast resolution.

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Topp Rasenmäher

Die Produkte haben mich derart überzeugt, dass mittlerweile bereits Familie und Bekannte stolze Besitzer von Rasenmähern von Mammotion sind.

18 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Luba is brilliant when works

Luba is brilliant when works. Everything is fine and a support teams is very responsive when you have any problem. You need just cut the grass every second day and you will be fine. And when you compare product with other this one you dont hear, you are hearing just grass cut :). I recommend this one. I have Luba 2X 3000 AWD

18 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Disponible, professionnel

Disponible, professionnel, aimable, serviable.
Discussions constructives.
Personnel aimable, qui fait le nécessaire pour comprendre et résoudre les problèmes.
Merci

5 de setembro de 2025
Avaliação não solicitada

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