I recently tried an OSIM massage chair and the experience was excellent. The build quality feels premium and the massage settings really help reduce my daily stress after long working hours.
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The delivery and installation process was smooth and professional. Everything was set up properly and explained clearly. The product itself works exactly as advertised and feels very high quality.
Great customer experience overall. The staff were knowledgeable and helped me choose the right product without pressure. I appreciated being able to test different features before making my final deci... Ver mais
Great Chair ! Bought the Osim Ulove about 2 years ago, from Houston OSIM. everything is still functioning as it needed. very good customer service Also, their delivery service is phenomenal wh... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.
Informações de contato
Estados Unidos
- online@osim.com
- us.osim.com
4,1
Muito Bom
161 avaliações
Sem histórico de pedidos de avaliações
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Não respondeu a avaliações negativas
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The salesperson was really good at…
The salesperson was really good at explaining all the features, benefits of the machine and details such as warranty coverage.
25 de fevereiro de 2023
Avaliação não solicitada
Resposta da OSIM USA
Thank you for your feedback! We're glad to hear that the salesperson did an excellent job explaining all the features, benefits, and warranty coverage of the machine. We believe in providing comprehensive information to our customers so that they can make informed decisions. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your support and hope you enjoy your purchase!
Great product and service
Great product and service. Purchased the handheld massager and neck massager, the quality is very good, never have issue with the products and it's still powerful. Came back to buy the new handheld massager, very lightweight and easy to use
17 de fevereiro de 2023
Avaliação não solicitada
Resposta da OSIM USA
Thank you for your positive review! We're delighted to hear that you had a great experience with both our products and services. We're glad that the handheld massager and neck massager you purchased have provided you with excellent quality and durability, consistently delivering powerful performance. We appreciate your loyalty as a returning customer and are thrilled that you're satisfied with our new lightweight and user-friendly handheld massager. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our brand!
Very good products
Very good products, comfortable, effective, portable
16 de fevereiro de 2023
Avaliação não solicitada
Resposta da OSIM USA
Thank you for your feedback! We're thrilled to hear that you find our products to be very good. We strive to create comfortable and effective solutions that enhance your well-being. We're also glad that our products are portable, allowing you to enjoy their benefits wherever you go. If you have any further comments or suggestions, we'd love to hear them. Thank you for choosing our brand!
Ujolly is a good and handy massage machine
Enter to the osim store at metrotown today and try out the Ujolly back and neck massage. I like the massage very much so that I purchase the product and enjoy the massage at home
14 de fevereiro de 2023
Avaliação não solicitada
Resposta da OSIM USA
Thank you for sharing your experience with the Ujolly back and neck massage machine! We're thrilled to hear that you visited our store at Metrotown and had the opportunity to try out the Ujolly. We're glad that you enjoyed the massage so much that you decided to purchase the product and now enjoy the massage at home. If you have any further questions or need assistance with your Ujolly, please don't hesitate to reach out. We appreciate your support and hope you continue to have a great experience with our product!
OSIM uDivine V Massage Chair is a great product.
We bought a uDivine V Massage Chair from Charlotte at Del Amo shopping center a month ago because she was so nice. It turned out to be a great massage chair and we have been using everyday.
19 de dezembro de 2022
Avaliação não solicitada
Resposta da OSIM USA
Thank you for your feedback! We're delighted to hear that you purchased the uDivine V Massage Chair from Charlotte at the Del Amo shopping center and that you're enjoying its benefits. We're glad that Charlotte provided excellent customer service and made your purchasing experience pleasant. It's wonderful to know that the uDivine V has become a great addition to your daily routine. If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing our brand and for sharing your positive experience!
Osim products
I have used couple products! It’s awesome! Strongly recommended.
22 de janeiro de 2023
Avaliação não solicitada
bad service bad quality
Bought the Predator Gaming Chair for +1000$ in 2021. Since then, had to replace part two times. Now, the issue is coming back and they want to make me pay for the parts?
Don’t buy. At the end of the day the chair does not justify the price. The massaging functions are OK at best, the quality is sub par to what you’d buy at a big big box store and service is slow and deceiving.
17 de janeiro de 2023
Avaliação não solicitada
Resposta da OSIM USA
We're sorry to hear about your negative experience with the Predator Gaming Chair and the service you received. We apologize for any inconvenience caused by the need for multiple part replacements and the issue resurfacing again. It's disappointing to hear that you were asked to pay for the parts despite these recurring issues.
We strive to provide high-quality products and reliable service to our customers, and we understand your frustration with the situation. We appreciate your feedback regarding the massaging functions and the perceived subpar quality compared to other options available.
We value your satisfaction as a customer, and we would like to make things right. Please provide us with more details about your specific situation and contact information so that we can investigate further and work towards a resolution. Your feedback helps us improve, and we apologize for any disappointment caused. Thank you for bringing this to our attention, and we hope to address your concerns promptly.
professional service and massage product
Osim provide professional service.
Also, the machine ujolly is a very good massage product. Iwill definitely refer my friend come to this store again
8 de janeiro de 2023
Avaliação não solicitada
Resposta da OSIM USA
Thank you very much for your kind review!
Please come again anytime with your family and friends!
We’ve purchased a OSIM office+massage…
We’ve purchased a OSIM office+massage chair and it’s been a great experience using it. It’s great way to relax after the tiring office work, as the massage works well on your back and lower back. We get a 1 year warranty as well
5 de janeiro de 2023
Avaliação não solicitada
Resposta da OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
Good service!Good product!
14 de dezembro de 2022
Avaliação não solicitada
Resposta da OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
Excellent service
14 de dezembro de 2022
Avaliação não solicitada
Resposta da OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
THIS PRODUCT IS GREAT!
11 de novembro de 2022
Avaliação não solicitada
Great sale associated and comfortable…
Great sale associated and comfortable chair
29 de outubro de 2022
Avaliação não solicitada
Excellent service by the great service…
Excellent service by the great service from Elaine and Lucie. At the Fairview mall .
Wonderful...
29 de outubro de 2022
Avaliação não solicitada
Ucozy 3D Neck Massage Pillow helped…
Ucozy 3D Neck Massage Pillow helped relieve my neck pain.
Great quality, great experience.
25 de outubro de 2022
Avaliação não solicitada
Good products and services!
19 de outubro de 2022
Avaliação não solicitada
Good quality
Good quality, good service. Satisfy with my purchase :)
14 de outubro de 2022
Avaliação não solicitada
The uLove chair is the best purchase I…
The uLove chair is the best purchase I have ever made so far and I am still loving it! Highly recommended for home spa experience.
8 de novembro de 2021
Avaliação não solicitada
Resposta da OSIM USA
Thank you for your 5 star review! We really appreciate the feedback. Please reach out to us if you need anything! we will always be here to help!
Their service is wonderful.
Their service is wonderful.. lucie is so helpful and she explains every product description so nicely. As im a student i cannot afford it but one day im gonna take a massage chair definately from osim❤️❤️
22 de julho de 2022
Avaliação não solicitada
Resposta da OSIM USA
Thank you very much for your feedback on our reps. We hope to see you again soon!
Buying my first OSIM today...
After thorough evaluation in comparing with other companies, I placed an order today with OSIM.
I shall provide further reviews on after-sale support & product-usage over the next few years.
Even after 3 to 5 years of usage, I was told that I could trade in my today's purchase for a newer model.
21 de setembro de 2022
Avaliação não solicitada
Resposta da OSIM USA
Thank you very much for your business! We are always here to support you after your purchase. Feel free to reach out to us anytime via email info@osim.com or phone support 1 888 508 6746. Hope you receive your product soon!
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