I recently purchased a 10K Instant account with UZO and my experience has been positive so far. The platform and dashboard are easy to use, and the trading conditions and account rules are clear... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Uzo is a very simple firm to use. Their website is easy the prices are amazing. Rules are very similar to other leading prop firms. I really recommend buying their evaluations and instants because... Ver mais
A empresa respondeu
O experiență oribila. Nu recomand sub nicio forma. E ca o înșelătorie... aștepți foarte mult pana se livrează, nu poti face retur sub nicio forma... orice retur e pe cheltuiala clientului si te obli... Ver mais
A empresa respondeu
Dziwne są te recenzje. Węgrzy (HU) mają w nich amerykańskie nazwiska a Polacy imiona np. Joseph czy Mary Jane. Peter "zamówiła" i "jest zadowolona"... Większość z nich jest bardzo pozytywna - dziwn... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
UZO is the world's first AI-native Syn-Fi™ (synthetic finance) platform, a new take on funded trading built on a simple principle: complete honesty with our traders. The idea is simple: prove your skill in a challenge, keep the vast majority of what you earn, and scale your account as you improve. Your only cost is the entry fee, and the rewards you earn are real. There are no hidden rules and no fine print. Everything, from how challenges work to how rewards get paid, is published in plain language before you spend anything. Trade manually or run automated strategies, across everything from forex and crypto to prediction markets. We built "uzo" for traders who are tired of promises and want a platform that simply keeps its word.
Informações de contato
Emirados Árabes Unidos
- +1 844 996 2120
- support@uzo.com
- uzo.com
75% OFF RIGHT NOW!
2,3
Ruim
203 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
NEVER EVER ORDER ON UZO
Even if on order is written "free return", I tried to return the articles which didn't match the description and some of them arrived broken for one month, but they are asking me to ship the parcel to China and pay for it.
They denigrated me and they will do it again and they threaten me if I don't stop complaning about UZO.
I will report them at consumer protection in Romania, so they will never be allowed to sell stuff on romanian market.
They are scammers!!!
LE: Asha, you are asking me to pay around 50 usd or more to send the stuff back to China without knowing if I will ever receive my return money back (160 usd). In the reviews for UZO many people are complaining they never received their money back. When I placed the order was stated clear that the return is FREE.
Trustpilot, it will better to allow people to load pictures to prove their affirmations.
17 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Hello,
We would like to clarify the situation regarding your return request.
You asked to withdraw from the purchase and return the products. We immediately sent you the return request along with the required form and kindly asked you to complete it. After receiving the completed form, we provided you with the return address and waited for the confirmation of shipment, including the tracking number, so we could inform the seller and proceed with the refund process.
However, until the parcel is actually shipped back to the seller, we are not able to issue a full refund, as the return must be confirmed by the carrier.
We would also like to mention that you were offered a refund for the items damaged during transport, but you declined this option and insisted on returning the entire order instead.
To ensure fairness, we will now confirm to our finance department the refund for the damaged items, as originally offered.
Please note that our team has followed the standard return procedure and at no point denied your rights as a customer. We are still here to help if you wish to proceed with the return by sending the package and providing the tracking number.
Thank you for your understanding.
Asha, UZO Team
I ordered a winter oversized padded…
I ordered a winter oversized padded jacket, but the product I received was different from what was shown in the pictures. The lining was supposed to be long-fur according to the photos, but instead I received a jacket with a simple fleece-type lining. The size is fine, but I can’t wear a hoodie underneath it at all, which is disappointing because a winter jacket should allow room for a sweater or hoodie—especially if it’s advertised as oversized. The jacket is thin and not warm enough.
Otherwise, the ordering process was okay, the delivery time was reasonable, and I received all the confirmation emails without issues.
28 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dear Customer,
We are truly very sorry to hear about your experience with the jacket you received. This is definitely not the level of quality or accuracy we want our customers to encounter, and we fully understand how disappointing this situation must be for you - especially when the product does not match the photos or description.
I want to assure you that we take this matter seriously. My colleague from our claims department will contact you shortly so that we can review the issue together and open a formal complaint with the seller. We will do everything we can to help resolve this as quickly and smoothly as possible.
Once again, our sincere apologies for the inconvenience and frustration this has caused. Thank you for bringing it to our attention, we truly appreciate your patience and cooperation.
Kind regards,
Asha
UZO Team
Resposta da uzo
Buongiorno,
La ringraziamo per il Suo feedback.
Desideriamo precisare che, dopo la creazione dell’ordine, La abbiamo contattata per informarLa che il prodotto non poteva essere spedito con un metodo più veloce e che l’unica opzione disponibile era la spedizione via mare, che richiede normalmente 11–34 giorni lavorativi. Lei ha confermato questa informazione e ha accettato i tempi di consegna indicati.
Il Suo ordine è stato spedito il 24/10 e, ad oggi, sono trascorsi circa 27 giorni lavorativi, il che rientra nei tempi previsti per il trasporto marittimo. Pertanto, la spedizione non è in ritardo, ma procede secondo i tempi di transito dichiarati.
È importante tenere presente che la spedizione via mare dipende da molti fattori esterni, come le condizioni meteorologiche, il traffico portuale, i controlli doganali e la disponibilità delle navi cargo. Per questo motivo i tempi possono variare, anche se rimangono comunque all’interno dell’intervallo stimato.
La ringraziamo per la comprensione.
Asha, team UZO
Awful experience
Awful experience. Product apparently was returned to seller because the packaging was ‘too big’ still waiting for a refund after nearly 4 months.
2 de setembro de 2025
Avaliação não solicitada
Resposta da uzo
Hello Janet,
We are truly sorry for the situation you experienced. Unfortunately, we cannot influence the internal processes of the shipping companies, including decisions related to package size or returns - but we always try to assist our customers as quickly as possible.
To properly look into your case and provide you with all the necessary information, I kindly ask you to share your order details. Under the name provided in this review, I am unable to locate any matching order in our system.
Please contact our customer support at info@uzo.com
, or feel free to provide your order number here so we can investigate the issue immediately.
Thank you for your understanding, and once again, I sincerely apologize for the inconvenience.
Kind regards,
Asha
UZO Team
Nie polecam !!!!!
Nie polecam !!!!!! UWAŻAJCIE ,ZWROT MUSISZ ODESĹAĆ DO CHIN KOSZT WYŻSZY OD ZAWARTOŚCI , CELOWE DZIAŁANIA, NIE KUPUJ !!!!!@
25 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Szanowny Panie Rafał,
Dziękujemy za Państwa opinię, jednak chciałbym wyjaśnić, że to nie jest celowe działanie. UZO to platforma typu marketplace, która łączy sprzedawców z klientami. W przypadku, gdy zamawiacie Państwo produkty od sprzedawcy z Chin, zwroty muszą być odesłane bezpośrednio do Chin, ponieważ to sprzedawca, od którego Pan zamówił, ma siedzibę tam.
Wszystkie te informacje, w tym procedura zwrotu, są wyraźnie opisane na naszej stronie internetowej, aby uniknąć nieporozumień. Rozumiemy, że to może być niewygodne, ale staramy się, aby proces zwrotów był jak najprostszy.
Dziękujemy za zrozumienie.
Z poważaniem,
Asha
Zespół UZO
scammers
scammers, bought a costume+mask and only got the costume
now they refuse to send the rest, dont buy from this shitty website
23 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dear Niklas,
Thank you for your feedback. We are truly sorry to hear about your frustration. However, we would like to clarify that in the product description, it is clearly stated that the mask and the costume are separate items. The costume does not include the mask, and the mask is not part of the costume set. This is why there is an option to select either the costume or the mask as separate items during the ordering process.
We understand that this may have been unclear, and we apologize for any confusion. We regret that, based on this misunderstanding, you have decided to leave this review.
If you have further questions, feel free to contact us.
Kind regards,
Asha
UZO Team
Zamówiłem kamizelki ratunkowe w dniu…
Zamówiłem kamizelki ratunkowe w dniu 03.11.2025 dokonałem dodatkowej opłaty za przesyłkę ekspresowa która miała dotrzeć od 6 do max 11 dni i po niemal 20 dniach przesyłki dalej nie ma. Próba kontaktowania się w sprawie przesyłki to porażka! NIE POLECAM lepiej kupować na temu czy Ali tu jest porażka totalna
24 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dzień dobry,
Przepraszamy za powstałe komplikacje. Prosimy o uzupełnienie informacji dotyczących przesyłki lub skontaktowanie się z naszym wsparciem klienta pod adresem info@uzo.com. Niestety, pod imieniem Sławek Sławek nie mogę znaleźć konkretnego zamówienia, aby rozwiązać problem. Na pewno zajmiemy się rozwiązaniem Państwa problemu i dopilnujemy, aby wszystko zostało załatwione.
Dziękujemy za zrozumienie i czekamy na Państwa odpowiedź.
Z pozdrowieniami,
Asha
Zespół UZO
UZO mare țeapă
UZO , este o bătaie de joc față de clienti !!! Am primit ceva ce nu functioneaza !
Vreau sa vad cum imi dă banii inapoi !!!
NU RECOMAND !
24 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Bună ziua,
Ne pare foarte rău pentru experiența dumneavoastră. Vă asigurăm că problema va fi rezolvată. Vă rugăm să contactați suportul nostru clienți la adresa info@uzo.com
pentru a discuta detaliile sau să completați informațiile aici, pentru a putea verifica comanda.
Dacă produsul nu corespunde descrierii sau există o altă problemă, vom deschide o reclamație cu furnizorul și vom gestiona situația corespunzător.
Vă mulțumim pentru înțelegere.
Cu stimă,
Asha
Echipa UZO
Pedi unas botas y pague para envío…
Pedi unas botas y pague para envío urgente, las botas han llegado dos meses después de realizar el pedido. Pedí un 38 y lo que me llegó fue para un pie 36-37 devolverlas cuesta casi lo mismo que lo que cuestan. Encima estás son una copia de lo que enseñan en la foto. Nunca volveré a comprar en esta página y no la recomiendo.
Nota: Ahorraros pagar por envío urgente.
23 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Hola,
Lamentamos mucho los problemas que ha tenido con su pedido. Para poder localizar su pedido y resolver la situación, por favor, proporciónenos más información o póngase en contacto con nuestro soporte al cliente en info@uzo.com
Si el producto no corresponde con la descripción, podemos abrir una reclamación con el vendedor y el problema se podrá resolver.
Gracias por su comprensión y esperamos su respuesta.
Saludos cordiales,
Asha
Equipo UZO
Rettelse fik tilbagebetaling efter 43…
Rettelse fik tilbagebetaling efter 43 dage
20 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Hej Lone,
Vi er meget kede af, at du har haft en sådan oplevelse. Der opstod desværre en systemfejl, som ingen kunne forudse, og det er årsagen til forsinkelsen. Så snart fejlen blev opdaget, blev refusionen straks behandlet. Vi forstår, at dette har været frustrerende, og vi beklager virkelig den forsinkelse, du har oplevet.
Med venlig hilsen,
Asha
UZO Team
Ganz offensichtlich ein Scam
Ganz offensichtlich ein Scam. Ware nicht erhalten seit über 2 Monaten und auch das Geld nicht zurückerhalten.
Unternehmen sitzt in Dubai und somit greift leider kein Gericht innerhalb Österreichs. Aber wir konnten ein tschechisches Unternehmen ausfindig machen, weshalb wir in dem Land um Amtshilfe gebeten haben.
21 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Guten Tag Chris,
wir entschuldigen uns vielmals für die Probleme bei der Lieferung. Es tut uns leid, dass Sie eine negative Erfahrung gemacht haben. Bitte kontaktieren Sie den UZO-Kundensupport, wo Ihnen sicherlich schnell geholfen wird. Alternativ können Sie uns auch weitere Informationen zu Ihrer Bestellung zur Verfügung stellen, damit wir diese überprüfen können. Leider konnten wir die Bestellung unter diesem Namen nicht finden.
Vielen Dank für Ihr Verständnis, und wir freuen uns auf Ihre Rückmeldung.
Mit freundlichen Grüßen,
Asha
Im Auftrag des UZO-Teams
NEVER ORDER
The article I ordered and entirely played for was NEVER delivered to me. I payed even the Express delivery. After one month during which I wrote 5 messages the newest answer was that they are waiting for the seller's point of view. Outrageous! I made it clear that I want my money back, I am not interested in their relation with the seller. After one month they still ask me to be patient.
17 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Hello,
I’m very sorry to hear about your experience, and I would like to explain the situation clearly.
UZO operates as a marketplace, which means we connect customers with sellers from all over the world. In the event of any issue, we must follow the official process and communicate directly with the seller, as they are the ones responsible for shipping the order.
In your case, a complaint for a non-delivered order has already been opened with the seller, and we are currently waiting for their official response so we can proceed and resolve the situation for you.
I completely understand how frustrating the waiting can be, and I sincerely apologize for the inconvenience. I am actively monitoring the case, and as soon as I receive an update from the seller, I will contact you immediately.
Thank you for your understanding.
Kind regards,
Asha
Team UZO
Envoie moyennement long (3 semaines)…
Envoie moyennement long (3 semaines) mais c'est un délai normal pour un produit qui vient de Chine. La commande était conforme à la description et aux photos, entièrement satisfaite.
20 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que la commande correspondait à vos attentes et que vous êtes entièrement satisfaite.
Nous vous remercions de votre patience et de votre confiance.
Cordialement,
Asha pour l’équipe UZO
O experiență oribila
O experiență oribila. Nu recomand sub nicio forma. E ca o înșelătorie... aștepți foarte mult pana se livrează, nu poti face retur sub nicio forma... orice retur e pe cheltuiala clientului si te obliga sa trimiți in China.
Poți comunica cu ei doar prin e-mail... foarte foarte greu. Si multe multe altele!!! Sunt dezgustat!!! Huuuuooooo🤬🤬🤬😤😤😤🤢🤢🤢🤮🤮🤮
5 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Bună ziua,
Ne pare sincer rău să citim experiența dumneavoastră și înțelegem perfect frustrarea pe care o simțiți.
Aș vrea totuși să clarific câteva aspecte importante:
Condițiile de retur
În termenii și condițiile UZO este menționat clar că, dacă produsul este în stare bună și clientul pur și simplu nu îl dorește, costurile de retur sunt suportate de client.
Dacă produsul este defect sau neconform
În această situație, bineînțeles, există posibilitatea de reclamație, iar noi intervenim pentru a rezolva problema cu vânzătorul.
Vă rog să îmi furnizați informațiile necesare, pentru a putea verifica corect situația dumneavoastră.
Vreau să vă ajut să rezolvăm această situație, dar am nevoie de aceste date pentru a verifica în sistem.
Aștept detaliile ca să putem continua.
Cu respect,
Asha - Team UZO
Pieniędzy nie ma towaru też nie brak…
Pieniędzy nie ma towaru też nie brak odpowiedzi na pytania
1 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Dzień dobry,
Abyśmy mogli Panu prawidłowo odpowiedzieć i rozwiązać problem, bardzo proszę o podanie danych niezbędnych do odszukania zamówienia.
Pod nazwiskiem Patryk nie mogę znaleźć w systemie żadnego zamówienia.
Ewentualnie może Pan również skontaktować się bezpośrednio z naszym działem obsługi klienta: info@uzo.com, gdzie chętnie pomogą w rozwiązaniu sprawy.
Dziękujemy za współpracę i czekamy na informacje.
Asha - Team UZO
Rotzooi.
Een ster, omdat het geleverd is. Maar verder;
slecht verpakt, pakket was beschadigd en los, kan ook bijna niet anders na drie weken onderweg uit het Verre Oosten .., binnenkant van product (prullenbak) en deksel beschadigd. Inferieure kwaliteit die origineel 89 euro zou kosten maar afgeprijsd naar 39 euro. Nog geen 0,89 eurocent waard. Rommel, rotzooi, nooit meer UZO. Troep.
18 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Beste Albert,
Onze oprechte excuses voor deze situatie, we begrijpen uw frustratie. Ik heb de klantenservice gevraagd om contact met u op te nemen, zodat we het probleem snel kunnen oplossen.
We waarderen uw geduld en bieden nogmaals onze excuses aan voor het ongemak.
Met vriendelijke groet,
Asha voor het UZO-team
UZO mikor leszel korrekt?
Önök webáruházából vásárolt szemüveg a kézhezvételkor sérült/törött volt, illetve a termék minősége nem felelt meg a megadott leírásnak. A vásárlás teljes összege 5040 Ft volt. Önök az eszköz tényleges értékét 3990 Ft-ot visszatérítették, azonban a biztosítási, ügykezelési és csomagolási díjként felszámított 1050 Ft-ot nem térítették vissza.
Felhívom figyelmüket, hogy az Európai Parlament és a Tanács 2011/83/EU irányelve (a fogyasztók jogairól) 13. cikk (1) bekezdése értelmében, ha az eladó elismeri a hibás teljesítést, a fogyasztót a teljes kifizetett összeg illeti meg! Tekintettel arra, hogy Önök a hibát, átverés tényét elismerték és a visszatérítést megkezdték, kérem a fennmaradó 1050 Ft haladéktalanul azonnali visszatérítését a vásárláskor használt fizetési módra. Több marketplace cég , még egy harmadrangú is elnézést kér a tévedésért és AZ EGÉSZ ÖSSZEGET VISSZATÉRITIK!!! Maguk még evvel a kis pici összeggel is még jobban lejáratják saját magukat. UZO.com jelenleg a legrosszabb minősítéssel kivívta Világ lerosszabb cég minősítését, hiszen 2.3 csillaggal nem lehetnek büszkék magukra. Ez bukta bizony! Húzzák le nyugodtan a rolót, mert elveszik az ügyfeleket több becsületes marketplaces cégektől. Tanuljanak a többiektől, mert érdemes!
14 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Tisztelt Vásárló!
Köszönjük, hogy felvette velünk a kapcsolatot. Szeretnénk tisztázni, hogy az UZO egy piactér, ahol az eladó felelős a termékek kiszállításáért és a visszatérítésért. A reklamáció alapján mi visszatérítettük a termék árát a szabályaink szerint. A szolgáltatási díj és a biztosítási díj nem kerül visszafizetésre, ahogyan azt a feltételeink tartalmazzák.
A visszatérítéssel kapcsolatos információk és a díjak a következőképpen alakulnak:
Biztosított szállítás - 19 Ft
A biztosított szállítás azt jelenti, hogy a 19 Ft-os díjért a csomag biztosítva van a szállítás során történő elvesztés ellen. Ha a csomag elveszik, az UZO saját költségén visszatéríti a termék/termékek árát. Ez a díj visszafizethető csak akkor, ha a terméket nem küldték el, vagy ha a rendszer automatikusan törli a rendelést (pl. ha az eladó nem küldi el a terméket 14 napon belül a fizetés után). Reklamáció esetén, ha azt jóváhagyják, ez a díj nem kerül visszafizetésre, mivel már a csomag biztosítására lett felhasználva.
Szolgáltatási díj - 29 Ft
A szolgáltatási díj biztosítja a folyamatosan fejlődő ügyfélszolgálatot és a szolgáltatásaink javítását. Ez a díj nem visszatéríthető, kivéve, ha a rendelés automatikusan törlésre kerül a rendszer által (pl. ha az eladó nem küldi el a terméket 14 napon belül). Reklamáció, szerződésbontás vagy rendelés törlésének kérésére nem téríthető vissza.
Ha bármilyen további kérdése van, kérem, vegye fel velünk a kapcsolatot.
Tisztelettel,
Asha
Az UZO csapata nevében
Order#1228370424
Order#1228370424
Wat een oplichters! Koop je een jas online, super mooi op de foto, nouw aansluitend maar is niets van waar. 1 komt de jas totaal niet overeen met de fotos. 2 ook geen warme winterjas zo als aangegeven was. Een dun flut dingetje met een lapje dunne bont als Schijn vertoning. En 3 ik kocht maat S maar de jas was zo groot dat het viel als een L/XL! Een vuilnis zak had ik nog meer kunnen waarderen dat dit!! Koop hier niet. Lees de rest van de reviews ook aub. En wees niet zo dom als mij om maar gewoon blind te kopen daar want zo als je lezen kan is het allemaal gewoon oplichting.
16 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dear Shirley,
Thank you for your feedback. Unfortunately, I cannot find a specific order under the name Shirley s in our system. If there is an issue with your order, please contact our customer support team directly at info@uzo.com, and we will make sure to resolve it as soon as possible.
We are sorry to hear about your experience and are confident that we can solve the problem.
Best regards,
Asha
On behalf of the UZO team
Enigste wat je krijgt is een mail dat…
Enigste wat je krijgt is een mail dat het verstuurd is.
Geen updates niks.
Zelfs niet van de vervoerder in NL.
Ze zouden zich diep diep moeten schamen.
Dat geld ook voor DHL.
14 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Beste klant,
Het spijt ons zeer dat u zo’n ervaring heeft gehad. We begrijpen hoe vervelend het is om geen enkele update over uw bestelling te ontvangen.
Om u gericht te kunnen helpen, hebben we uw bestelgegevens nodig.
Kunt u ons uw bestelnummer en e-mailadres doorgeven via info@uzo.com?
Of, als u dat liever heeft, kunt u deze informatie ook hier onder uw recensie plaatsen – dan nemen wij direct contact met u op.
We helpen u graag verder en doen ons best om dit zo snel mogelijk op te lossen.
Met vriendelijke groet,
Asha
Many weeks of nothing!…
I put my order in at the beginning of October. I reached out to customer support a few weeks later and they said shipping was delayed due to the weather. Here we are in November and still nothing! I give up!
6 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Hello,
I’m very sorry for the experience you’ve had. I completely understand how frustrating it is to wait so long without receiving your order.
Unfortunately, the parcel was lost by the carrier, which is something we, as a marketplace, cannot control. Our customer support team has already informed you about this and also confirmed that a refund for the full product price will be issued.
I sincerely apologize for the inconvenience and for the delay you’ve had to deal with. If you need any further assistance, we’re here to help.
Kind regards,
Asha
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