I recently purchased a 10K Instant account with UZO and my experience has been positive so far. The platform and dashboard are easy to use, and the trading conditions and account rules are clear... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Uzo is a very simple firm to use. Their website is easy the prices are amazing. Rules are very similar to other leading prop firms. I really recommend buying their evaluations and instants because... Ver mais
A empresa respondeu
O experiență oribila. Nu recomand sub nicio forma. E ca o înșelătorie... aștepți foarte mult pana se livrează, nu poti face retur sub nicio forma... orice retur e pe cheltuiala clientului si te obli... Ver mais
A empresa respondeu
Dziwne są te recenzje. Węgrzy (HU) mają w nich amerykańskie nazwiska a Polacy imiona np. Joseph czy Mary Jane. Peter "zamówiła" i "jest zadowolona"... Większość z nich jest bardzo pozytywna - dziwn... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
UZO is the world's first AI-native Syn-Fi™ (synthetic finance) platform, a new take on funded trading built on a simple principle: complete honesty with our traders. The idea is simple: prove your skill in a challenge, keep the vast majority of what you earn, and scale your account as you improve. Your only cost is the entry fee, and the rewards you earn are real. There are no hidden rules and no fine print. Everything, from how challenges work to how rewards get paid, is published in plain language before you spend anything. Trade manually or run automated strategies, across everything from forex and crypto to prediction markets. We built "uzo" for traders who are tired of promises and want a platform that simply keeps its word.
Informações de contato
Emirados Árabes Unidos
- +1 844 996 2120
- support@uzo.com
- uzo.com
75% OFF RIGHT NOW!
2,3
Ruim
203 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The first impression of the brand was…
The first impression of the brand was good. I liked their websites, found the dress i was looking for and the packaging is attractive. The dress quality is good. But my bad, I ordered a wrong size and need to return it.
5 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dear Neil,
thank you so much for your lovely feedback! We’re happy to hear that you liked our website, packaging, and the quality of the dress.
I’m sorry to hear that the size wasn’t the right one this time. No worries, we’ll be happy to help you with the return.
Please just let me know your order number, and I will guide you through the next steps.
Thank you again for your kind words!
Kind regards,
Asha, UZO Team
Bad place to buy
Still waiting for item after 40days. Email responses are nothing more then we are looking into it.
Check Naznin Patel on the order. Incase you reply to this review saying we cant seem to find your name
9 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dear Naznin Patel,
Thank you for your feedback.
I can confirm that a complaint regarding your undelivered order was opened on November 6th. As I’ve already noticed, the complaint was approved yesterday, and a request has been submitted to our finance department to process the refund for the undelivered item.
According to the seller, the issue occurred due to a carrier error, and the parcel was returned to the seller’s warehouse. We sincerely regret the inconvenience caused by this situation.
However, we would like to kindly note that it was not necessary to leave an additional negative review, as your case was already being actively handled and resolved.
Thank you for your understanding and patience.
Best regards,
Asha – UZO Team
Misinformation on delivery times
Delivery time is not truthfully explained upon ordering. Based on responses from UZO, the company reserves the right to take up to 14 days to prepare the shipment and 4 to 11 days for the shipment itself. Accordinly, the express delivery time frame should be indicated as 18-25 days instead of 4-11 days in order for the customer to take an informed decision, whether the shipping time makes sense for them or not.
Update: I have now received the goods ordered, which were fine and as expected and for that I have added an extra star to the review. For the delivery however, the timeline was as follows: Order placed on 22nd of October, order shipped on the 6th of November and order received on the 21st of November. For better experience, proper management of expectations and customer satisfaction (i.e. reduced numbers of negative reviews), I would recommend to state clearly what realistic shipment times are and not charge extra for express shipping, which then takes 4 weeks.
27 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Dear Customer,
Thank you for your feedback.
All information regarding the shipping and delivery times is publicly available on our UZO website, and customers agree to these terms when placing an order. The preparation and delivery times, including the option for express delivery, are clearly stated.
If you have any further questions, we would be happy to assist you.
Thank you for your understanding.
Best regards,
Asha – UZO Team
No customer service
No customer service
No product
No way to contact anyone
10 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dear Faye Gee,
Thank you for your message.
We could not find any orders under the name "Faye Gee" in our system. Could you please provide more information so that we can address the issue properly?
For further assistance, you can also reach out to our customer support at info@uzo.com
where we’ll be happy to help resolve any issues.
We look forward to hearing from you.
Best regards,
Asha – UZO Team
masakra………
4 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dzień dobry,
dziękujemy za opinię. Chcielibyśmy prosić o wyjaśnienie powodu negatywnej recenzji, ponieważ nie zawiera ona żadnych szczegółów na temat problemu. Jeśli podzielisz się z nami dodatkowymi informacjami dotyczącymi Twojego zamówienia, będziemy w stanie szybko rozwiązać wszelkie trudności.
Dziękujemy za współpracę i czekamy na Twoją odpowiedź.
Z pozdrowieniami,
Asha – Zespół UZO
Viel zu späte Lieferung
Es stand, das Produkt sei in 4-11 Tagen bei uns (Express-Versand), es vergingen aber mehrere Wochen. Mein Kind wollte das Kostüm für Halloween, es kam erst danach an.
1 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Guten Tag,
vielen Dank für Ihre Nachricht.
Auf unserer Website ist transparent angegeben, dass die Lieferzeit ab dem Versanddatum berechnet wird, nicht ab dem Datum der Bestellung. Alle detaillierten Informationen wurden heute bereits durch unseren Kundenservice per E-Mail beantwortet.
Ihre Bestellung wurde innerhalb von 9 Werktagen geliefert, was immer noch im Rahmen der Expresslieferung von 4-11 Werktagen liegt.
Falls Sie weitere Fragen haben, stehen wir Ihnen gerne zur Verfügung.
Mit freundlichen Grüßen,
Asha - UZO Team
Paid for faster shipping, and didn't get them on time
I placed an order on October 25th, but it was shipped six days later. I paid extra for express shipping, which, after my order was shipped late, I knew wouldn't arrive on time. I contacted them by email about a refund for the extra shipping and received a very long email explaining why and how. It's a shame the website doesn't explain this in such detail in the email I received, which clearly shows an attempt to whitewash and an unwillingness to admit mistake. It's a shame because I thought I'd buy some shoes for my mom, because everything on the website's shipping description looks so inviting. But I will definitely never shop here again.
10 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Hello Monika,
We would like to clarify that all information regarding shipping times and delivery periods is clearly and transparently stated on the UZO website. This information was available to you at the time of placing the order, and it is through this process that you agreed to the terms and conditions.
We understand the importance of timely delivery, but the shipping and processing times were followed as outlined, so the delay was not an error on our part.
We apologize for any inconvenience this may have caused.
Best regards,
Asha - UZO Team
Ludzie omijajcie ten sklep z bardzo…
Ludzie omijajcie ten sklep z bardzo daleka. Polityka zwrotów w zasadzie nie informuje że paczka nie wraca do siedziby w Europie (Czechy) tylko musisz ją odesłać do producenta chin. Koszt wysyłki przewyższa koszt produktu, tak też w tym momencie nie ma to sensu i jest to działanie celowe.
3 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dzień dobry,
Dziękujemy za przesłanie opinii. Pragniemy poinformować, że informacje dotyczące zwrotu towaru są transparentnie przedstawione na stronie internetowej UZO. UZO funkcjonuje jako marketplace, który łączy sprzedawców i klientów. Z tego powodu, w przypadku niektórych produktów, konieczne jest odesłanie towaru bezpośrednio do producenta w Chinach.
Rozumiemy, że koszty wysyłki mogą przewyższać cenę produktu, ale te warunki zostały zaakceptowane przez Pana podczas składania zamówienia. Szczegóły dotyczące tego procesu znajdują się w regulaminie, który został zaakceptowany w momencie składania zamówienia.
Dziękujemy za zrozumienie.
Z poważaniem,
Asha – UZO Team
j ai le 17 octobre là on ai le 10…
j ai le 17 octobre là on ai le 10 novembre 2025 toujours pas livré je viens d apprendre que soit disant mon colis à été perdu biensur j attend mon remboursement je ne commanderai plus chez eux chez temu j'ai commandé la même chose au bout de 8 jours je les reçu
17 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Bonjour Sebastien,
Merci pour votre retour. Nous comprenons votre déception et nous nous excusons pour les désagréments occasionnés. Malheureusement, nous n'avons aucun contrôle direct sur les services de livraison et les délais de transport, car ces services sont fournis par des tiers. Cependant, nous faisons toujours de notre mieux pour collaborer avec les sociétés de transport afin que tout se déroule sans encombre.
Le remboursement devrait être traité dans les plus brefs délais.
Merci pour votre compréhension et patience.
Cordialement,
Asha– UZO Team
Very slow delivery and damaged packagr
Very slow delivery.
The package of my order was damaged and also the product itself (working properly, “only” some scratches on it.
No refund as the product is fully working and “scratches are common on plastic materials”
The say it is impossible to claim for a box damage at the producer. Of course it is. It is not the manufacturer’s fault, but the retailers who packed the product in a simple envelope. I did not ask them to blame the manufacturer, it was clearly not a manufacturing problem but packaging..
Would have been a gift to my nephew… should I give it to him in a fully damaged box full of scrathches? 😔
30 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Hello,
Thank you for your feedback.
We would like to inform you that the delivery time is calculated from the date the order is shipped, not from when it is created, with which you agreed when placing the order.
Your order was placed on October 13, 2025, shipped on October 21, 2025, and delivered on October 30, 2025. This was all within the time frame for the express shipping option you selected (4-12 business days).
Regarding the damaged box, we have already explained that it is not possible to claim a damaged package. The photos you provided regarding the claim did not show any defects in the product itself.
We apologize for the inconvenience caused, but we hope you understand that everything is in accordance with our terms and conditions.
Best regards,
Asha – UZO Team
Disgusting people to deal with.
Disgusting people to deal with.. lies lies lies lies! Refuse to refund my money
7 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Hello,
Thank you for your feedback. Unfortunately, we cannot find any order under the name Al Mon in our system. It is unfair and unproductive to accuse us without providing specific details about your order.
If you have any issues, we recommend contacting our customer support team directly, as they are ready to assist you and resolve any concerns you may have.
We ask that customers provide the necessary information so we can assist them effectively.
Best regards,
Asha – UZO Team
livraison tart mais produit conforme à la description
J'ai effectué une commande le 06/10/2025et je ne l'ai pas encore reçu aujourd'hui 06/11/25 alors que le site promet une livraison dans le 5-13 jours ouvrés.
J'attends ma commande depuis 1mois, ce n'est pas ce qu'on m'a promis.
Le produit est conforme au photos et à la description.
6 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Bonjour Leonie,
Merci pour votre message. Nous aimerions clarifier le fonctionnement de nos délais de livraison, car il semble y avoir eu un malentendu concernant le calendrier de livraison.
Votre commande a été passée le 6 octobre 2025 et expédiée le 15 octobre 2025. Le délai de livraison commence à partir de l'expédition de la commande, et non à partir de la date de la commande. Par conséquent, si le colis a été expédié le 15 octobre, le délai de livraison commence à partir de cette date.
Vous avez choisi la livraison gratuite, qui prend généralement 8–13 jours ouvrés. Votre colis a été livré le 6 novembre, ce qui est quelques jours après la date estimée de livraison (le 4 novembre), mais toujours dans le cadre du délai standard pour cette livraison. Il est possible qu'il y ait eu un retard de la part du transporteur, ce qui a pu affecter le temps de livraison.
Nous nous excusons pour ce retard, mais nous espérons que le produit correspond à vos attentes, comme indiqué sur le site.
Si vous avez d'autres questions, n'hésitez pas à nous contacter.
Cordialement,
Asha – équipe UZO
Never got my order and I was never in contact with customer service
I have paid full service of delivery and it's been a month now, since my order was placed and confirmed. Never received my order. I send an email to customer service and never got back an answer. I lost a lot of money. I will never acces this website ever again, no matter how polite the company answers, I see customers never get their orders or money back.
Order number #1097893004
UZRO-1097893004
3 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Hello Elena,
Thank you for providing the additional information. After reviewing the details, I discovered that your order was unfortunately not dispatched by the seller. As soon as this was identified, a refund was processed for you.
We deeply regret this situation and understand how frustrating it must be for you. However, please note that sometimes these issues are beyond our control as they depend on the seller's actions.
We sincerely apologize for the inconvenience and assure you we are doing everything we can to assist you in resolving this matter.
Kind regards,
Asha – UZO Team
Modtog ikke det jeg bestilte
Modtog ikke det jeg bestilte og de vil ikke refundere pengene. Muligvis scam?
29 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Hei Aleksander,
Takk for meldingen din. Jeg vil forsikre deg om at dette absolutt ikke er et svindel. Vi jobber alltid for å levere best mulig service og sikre at alle bestillinger blir håndtert korrekt.
Jeg kan imidlertid ikke finne noen bestilling under navnet "Aleksander S" i systemet vårt, og derfor kan jeg ikke svare direkte på problemet ditt. Hvis du ikke har mottatt riktig produkt eller hvis det er noe galt med bestillingen din, oppfordrer jeg deg til å kontakte kundeservicen vår, som vil hjelpe deg med å løse situasjonen.
Alternativt kan du dele bestillingsnummeret ditt, slik at vi kan finne bestillingen din og gi deg nøyaktig informasjon.
Takk for forståelsen, og vi ser frem til å få løst saken din.
Vennlig hilsen,
Asha – UZO Team
Lang levering og forkert varer
Har bestilt d.10/10 med ekspresforsendelse, dette har jeg også betalt ekstra for. Der vil gå op 4-11 dage. Har modtaget pakken d.5/11 og så er varen forkert🤬
5 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Hej,
Tak for din besked. Desværre kan vi ikke finde nogen ordre under navnet "Rie t" i vores system, så jeg kan ikke give dig et konkret svar på dit problem.
Hvis du kan dele dit ordrenummer, vil vi gerne kontrollere alle detaljer og give dig præcise oplysninger om din pakke.
Vi vil også gerne præcisere, hvordan vores leveringstider fungerer, da det ser ud til at være en misforståelse vedrørende leveringstidsrammen.
Din ordre blev afgivet den 10. oktober. Ifølge vores betingelser har sælgeren op til 14 kalenderdage til at sende ordren, hvilket betyder, at den senest burde være sendt den 24. oktober. Når ordren er sendt, begynder leveringstiden at tælle, og for ekspresforsendelse er den estimerede leveringstid 4-11 arbejdsdage. Det betyder, at den seneste leveringsdato burde være den 7. november.
Hvis din ordre blev sendt i overensstemmelse med disse tidsrammer, er levering til den 7. november stadig inden for den normale leveringstid for ekspresforsendelse.
Vi beklager enhver forvirring, men vi forsøger altid at være gennemsigtige omkring leveringstider. Alle relevante oplysninger om levering er tydeligt angivet på produktets side og under checkout-processen.
Hvis der er noget galt med din ordre, eller hvis du har andre spørgsmål, bedes du kontakte vores kundesupport, så vi kan hjælpe dig med at løse situationen.
Med venlig hilsen,
Asha – UZO Team
I have been waiting forever for a…
I have been waiting forever for a delivery
I have no updates
Those I do get can’t be accessed through the website the tracking doesn’t work
I will never order from then again
It was only a backpack for my holiday I ordered on the 21st Oct it’s now the 5th of November and it’s only just on the plane
What a joke !!!!!
P.S I have had to go out and buy a backpack from the town ,I live village so shopping is always a bus journey
21 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Hi Sally,
Thank you for your message. I completely understand how frustrating it can be to wait for a delivery.
However, I’d like to clarify that all the information regarding shipping times and delivery estimates was clearly provided on the UZO website. When placing your order on October 21st, you selected free shipping, which typically takes 8–13 business days from the date of dispatch. The seller also has up to 14 days to dispatch the order, which was shipped on October 31st. According to the latest update, the package is still on its way and currently in transit.
I believe that, given the clear terms and timelines provided, the negative review is somewhat unjustified. All the conditions were stated, and by placing the order, you agreed to them.
I hope this explanation helps, and that the situation will be resolved soon. Thank you for your understanding and patience!
Asha – UZO Team
La merce è arrivata in ottimo stato in…
La merce è arrivata in ottimo stato in tempi un po' più lunghi per problemi atmosferici ma il servizio clienti è stato ottimo e molto esaustivo nel spiegare il problema e tenermi aggiornata sulla consegna.
10 de outubro de 2025
Avaliação não solicitada
Resposta da uzo
Buongiorno,
la ringraziamo tantissimo per il suo gentile feedback!
Siamo felici che il pacco sia arrivato in ottime condizioni e che sia rimasta soddisfatta della nostra comunicazione e assistenza.
La sua soddisfazione è la nostra più grande ricompensa.
Con i migliori saluti,
Asha – team uZO
Bestilte vare d 22. Okt 2025
Bestilte vare d. 22. Oktober 2025 og har fortsat ikke modtaget varerne, d. 4. November 2025, selvom jeg betalte for ekspresslevering.
4 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Hej Kenneth,
jeg er ked af at høre, at din ordre endnu ikke er ankommet – jeg forstår godt, at det kan være frustrerende, især når du har betalt for ekspreslevering.
Jeg vil bede dig om først at kontakte vores kundeservice på info@uzo.com, hvor mine kollegaer kan give dig alle de nødvendige oplysninger om din ordre.
Jeg vil også gerne forsikre dig om, at alt indtil videre ser ud til at være i orden i forhold til ekspreslevering.
I de fleste tilfælde sender sælgerne varen inden for 24 timer efter betalingen, men de har ret til at sende ordren senest inden for 14 kalenderdage fra betalingsdatoen.
Hvis sælgeren ikke sender ordren inden for denne frist, bliver ordren automatisk annulleret, og beløbet refunderes inden for 14 kalenderdage.
Ved ekspreslevering er den gennemsnitlige leveringstid 4–11 hverdage fra forsendelsesdatoen (ikke fra betalingsdatoen). Den præcise leveringstid afhænger af leveringsadressen og transportørernes kapacitet. I særlige tilfælde kan leveringstiden blive forlænget en smule.
Alle oplysninger om forsendelse og levering kan findes her:
🔗 https://uzo.com/da/legal-informations/shipping-policy
For at vi bedre kan hjælpe dig, bedes du venligst oplyse dine ordreoplysninger (f.eks. ordrenummer eller e-mail brugt ved købet), da jeg desværre ikke kan finde en specifik ordre under navnet Kenneth.
Tak for din forståelse og samarbejde.
Med venlig hilsen,
Asha – UZO-teamet
Over priced, poor delivery and returns service.
I purchased a product from Uzo. It did not get delivered within the time stated and so I had to buy a different item elsewhere. During the research for the alternative item, I found an identical product over £10 cheaper. I could still see that the Uzo had not been shipped so requested cancellation which was declined. The item finally arrived 3 weeks later. The box was damaged. The returns procedure is such a rigmarole including paying postage for the item to be sent back to China. Never again will I use this company despite the corresponding emails from customer service being polite.
3 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Hello Alison,
We are very sorry about the situation. Unfortunately, under the name Alison we cannot locate a specific order to verify the issue. Therefore, we kindly ask you to provide additional information, such as the order number or the email used for the purchase.
If you received a damaged product, we strongly recommend contacting our customer support and exercising your right to file a complaint.
Please note that UZO operates as a marketplace – a platform where sellers list their products and independently set prices and return/refund policies. As UZO, we do not have the ability to change their internal procedures or influence how orders are processed.
Thank you for your understanding and cooperation.
Best regards,
Asha – on behalf of the UZO Team
Masakra
Masakra! Zamówiłam ozdoby z promocji i po 2 tygodniach odesłali pieniądze. Niezrealizowane zamownienie.
3 de novembro de 2025
Avaliação não solicitada
Resposta da uzo
Dzień dobry,
dziękujemy za podzielenie się opinią. Bardzo nam przykro z powodu zaistniałej sytuacji i rozumiemy Państwa rozczarowanie. Pragniemy podkreślić, że UZO to platforma typu marketplace – sprzedawcy samodzielnie wystawiają swoje produkty i ustalają ceny oraz zasady zwrotów i refundacji. Nie mamy możliwości ingerować w ich wewnętrzne procedury ani zmieniać sposobu realizacji zamówień.
Żałujemy, że zamówienie nie spełniło Państwa oczekiwań, ale mamy nadzieję, że mimo wszystko dadzą nam Państwo szansę w przyszłości i że nasze usługi pokażą niezawodność i jakość, jakiej można oczekiwać.
Z poważaniem,
Asha Zespół UZO
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