They provide a great service with knowledge throughout with good quality products and they also deliver when they say they are going to. Never had any issue with their stock levels. We also send our c... Ver mais
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Veja o que dizem as avaliações
Ordered about 30sqm of Amorim cork planks; order process was simple and quickly agreed a convenient delivery day. Product looks great, a couple of packs were slightly damaged in transit but I was imme... Ver mais
A empresa respondeu
Ordered some stain remover for my oak floor late yesterday afternoon and it has just been delivered this morning, so quick, very well packaged and a little packet of sweets too, made me smile, excepti... Ver mais
Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes i... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre V4 Wood Flooring
Escrito pela empresa
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Informações de contato
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, Reino Unido
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4,7
Excelente
260 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Paid for A4 samples small tiny ones…
Paid for A4 samples small tiny ones came and then I contacted no response
28 de janeiro de 2026
Resposta da V4 Wood Flooring
Hi Trudie,
We are very sorry to hear that you have not yet received the A4 samples that were paid for. We can’t see an email previously flagging this to us, so apologise that this is the first we are hearing of the issue.
We have now located the samples and arranged for them to be sent out tomorrow. Please accept our apologies for any inconvenience this may have caused.
Proceed with caution when it comes to…
Proceed with caution when it comes to V4’s Smoked White Oak products.
Whilst I was fully aware (and can accept) that there would be some variation in the colour due to this being a natural product, the variation on my laid floor is way beyond an acceptable tolerance.
My floor looks patchy and inconsistent, with huge variation in colour and finish plank to plank. Fair to say it’s a long way from the desired look. All too late now mind - a very expensive mistake.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da V4 Wood Flooring
Thank you for taking the time to leave your review.
Smoked products naturally exhibit greater variation in tone and character than non smoked floors, as the colour is achieved through a smoking process rather than a stain.
We recommend that installers always rack out a small area prior to full installation to allow client approval.
If the overall appearance is not approved at this stage, we are of course more than happy to accept the flooring back for a refund.
A very positive experience
The V4 showroom is very smart and well set- out, and you can see large samples of the flooring products, which are of excellent quality. Jon was very knowledgeable and helpful and gave us a lot of information about the products, as well as 4 well- sized sample pieces. Overall a really useful and positive experience.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da V4 Wood Flooring
Thank you so much for taking the time to leave such a lovely review.
We are really pleased to hear you enjoyed your visit to the V4 showroom and found the layout and large samples helpful. It’s great to know that Jon was able to share useful information and samples to support your decision-making.
Resposta da V4 Wood Flooring
Thanks so much for taking the time to leave a review, we are really pleased to hear your samples arrived quickly!
I have yet to receive the order
I have yet to receive the order! So how can I possibly review it?
8 de janeiro de 2026
Resposta da V4 Wood Flooring
We are sorry to see this review, we can’t find any prior contact from you regarding a missing order, and so we haven’t had the chance to investigate or help resolve this for you.
If you can contact us directly with your order details on enquiries@v4.co.uk / 01276 488099, we would be more than happy to look into this immediately and get it resolved for you.
Able to find the specific product I…
Able to find the specific product I needed in the UK. Delivered as promised
29 de dezembro de 2025
Resposta da V4 Wood Flooring
Thank you for your review, we are so pleased you were able to find the exact product you needed and that delivery was as promised. We really appreciate your feedback 😊
The flooring is amazing
The flooring is amazing, quick delivery and responsive customer support. All great.
22 de dezembro de 2025
Resposta da V4 Wood Flooring
Thank you for your lovely feedback, we are delighted you are happy with the flooring and that delivery and customer support were all spot on 😊
Will definitely use this company
The showroom is set out so that you can get a strong idea as to how the flooring will look in situ.
Jon could not have been more helpful when we were debating which flooring to go with and gave us good sized samples to take away
22 de dezembro de 2025
Avaliação não solicitada
Resposta da V4 Wood Flooring
Thank you for your kind review, we are so pleased you found the showroom helpful and that Jon was able to support you in choosing the right flooring. We are glad the larger samples helped too 😊
The product arrived swiftly and…
The product arrived swiftly and securely packed, boasting impressive quality. Highly recommend!
29 de dezembro de 2025
Avaliação não solicitada
Resposta da V4 Wood Flooring
Thank you so much for your lovely review, we are pleased to hear your order arrived quickly, was well packaged, and that you are impressed with the quality. Your recommendation really means a lot to us 😊
Quick and efficient
22 de dezembro de 2025
Resposta da V4 Wood Flooring
Thank you for your review, we are really pleased you found the service quick and efficient 😊
Sales great, after sales rubbish
Sales person was great to talk to, sent samples and wasn’t too pushy, ordering was simple. When the product arrived it was a different colour to what we’d chosen, I called up and there was no apology they just said, must be a different coating used by the manufacturer, we’ll tell warehouse about it, I sent pictures etc and they agreed it was a different colour but still no apology, I did get the offer to send it back , however this would have put my build back a delay I couldn’t really afford. When laying I found a few boards that weren’t 100% square, this in turn started to throw out big sections of the floor, which I then took back up removed the board and relayed the floor, there must have been 8 boards like this in 22 square meters.
15 de dezembro de 2025
Resposta da V4 Wood Flooring
Hi Simon,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with the finish and that this has been your experience.
We have looked into this and cannot find any record of correspondence or calls from you, including images relating to the issues raised. We are always keen to help resolve any issues, we would really welcome the opportunity to look into this further for you.
If you could please contact us directly at enquiries@v4.co.uk.
Resposta da V4 Wood Flooring
Thank you so much for your lovely feedback, we are really pleased to hear everything went well 😊
Great quality product
Great quality product - received really quickly and well packaged - would recommend thanks
5 de dezembro de 2025
Resposta da V4 Wood Flooring
Thank you so much for your lovely review! We are really pleased to hear your order arrived quickly, and well packaged.
Please don't hesitate to reach out if you need any further support.
Fantastic customer service
Fantastic customer service, would highly recommend this company, we had an issue and reached out to V4 for help, they immediately sorted this for us no questions asked. Shout out to Lucy on this!
4 de dezembro de 2025
Avaliação não solicitada
Resposta da V4 Wood Flooring
Thank you so much for taking the time to leave this lovely review!
We are really glad we could help and get everything sorted quickly for you. I will make sure your feedback is on 😊
Got free sweets!!
Got free sweets!!! Delivery fast and efficient. Will be using again
24 de novembro de 2025
Resposta da V4 Wood Flooring
Thank you for the 5 stars! We are delighted the delivery was fast and that the sweets were a hit!
We look forward to helping you in the future!
Very easy and quick delivery of free…
Very easy and quick delivery of free samples to my home with some free sweets too.
10 de novembro de 2025
Resposta da V4 Wood Flooring
Thank you so much for your lovely review! We are really glad to hear your samples arrived quickly and that the sweets were a nice surprise too 😊
If you need any help choosing the right floor or would like advice on your project, we are always here to help.
Fabulous show room
Fabulous show room. The large scale samples give a really good impression of what the different options will look like. Jon was extremely helpful and after less than an hour we left with the confidence that we had found the best possible flooring for our project.
11 de novembro de 2025
Avaliação não solicitada
Resposta da V4 Wood Flooring
Thank you so much for your lovely review! We are delighted to hear you enjoyed the showroom and found the large-scale samples helpful, they really do make such a difference when choosing the right floor.
Please don't hesitate to reach out if you have any further questions as your project progresses.
We will pass your kind words on to Jon as well!
Fast service
3 de novembro de 2025
Resposta da V4 Wood Flooring
Thank you so much for your feedback! We are really pleased to hear you received such fast service 😊
Great customer service
Fantastic customer service. Gave great advice on how to deal stains to wood floor and products sold worked a treat.
3 de novembro de 2025
Resposta da V4 Wood Flooring
Thank you so much for your lovely feedback! We are really pleased to hear our advice helped and that the products worked so well for your floor. If you ever need any further guidance or aftercare tips, our team is always happy to help 😊
Fast delivery and good quality samples.
24 de outubro de 2025
Resposta da V4 Wood Flooring
Thank you so much for your review! We are delighted to hear your samples arrived quickly and that you were pleased with the quality. We hope they help you find the perfect floor and if you need any further advice, our team is always happy to help 😊
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