The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service... Ver mais
A empresa respondeu
Let me tell you, I was skeptical! I've been with a different platform for about 3 years+. It was good, however, it did not give me the reports Vagaro is capable of giving me. With Vagaro I have a chec... Ver mais
A empresa respondeu
I love that they're available 24/7 via phone. Vagaro reps are routinely knowledgeable, courteous, if not downright cheerful, and capable. If they don't already have the answer, they work to find it. I... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Vagaro - US
Escrito pela empresa
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Informações de contato
Rosewood Drive 4430, 94588, Pleasanton, California, Estados Unidos
- 9257180971
3,1
Bom
167 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Vagaro has been a nightmare
Vagaro has been a nightmare. I have been using online scheduling for my acupuncture practice for 15 years. Schedulicity was the platform I used and was very happy with their user interface on both practitioner and patient end. Unfortunately they were purchased by Vagaro and it has been nothing but problem after problem. Simple things like only scheduling on the hour or half hour. It changed and locked several of my patient names. Patients have been complaining left and right about the user end as well. If I could give them 0 stars I would.
22 de agosto de 2025
Avaliação não solicitada
Resposta da Vagaro - US
Thank you for sharing your feedback. We understand the importance of a smooth scheduling and booking experience for both practitioners and patients. We’d like the opportunity to review the issues you’ve experienced, including appointment intervals, patient information, and client booking concerns. Please email our team at support@vagaro.com with the subject 'attn: CX' so we can assist you directly.
I have been using VAGARO for over 14…
I have been using VAGARO for over 14 years! This is the easiest online booking ever. I love you can make online DEALS and turn them on and off when your slow and busy!
26 de agosto de 2025
Resposta da Vagaro - US
Thank you for being with Vagaro for over 14 years! 💜 We’re so glad you find the booking system easy to use and that you’re loving features like online Deals to manage your schedule when it’s busy or slow. We truly value your loyalty and support!
Love this booking system
23 de agosto de 2025
Resposta da Vagaro - US
Thank you! 💜 We’re so glad you love using Vagaro as your booking system.
I have used Vagaro for years
I have used Vagaro for years, however now that I own my own business, Vagaro has been a tremendous help as I am able to use them both as my website and booking system. The custsomer service is outstanding. My only complaint is the card reader. It didn't work at all despite Vagaro's assistance, so I had to fall back on square for card charges unfortunately.
1 de agosto de 2025
Resposta da Vagaro - US
Thank you for being a long-time Vagaro user and for sharing your experience! We’re so glad Vagaro has been a big help in running your business and that our customer service team has been able to support you. We appreciate your feedback on the card reader and understand how important reliable hardware is. If you experience any issues, please reach out to our support team at vagaro.com/pro/contact so we can assist you further.
Easy to use and fast customer support
13 de agosto de 2025
Resposta da Vagaro - US
We’re glad to hear you find Vagaro easy to use and that our customer support has been helpful.
great service
11 de agosto de 2025
Resposta da Vagaro - US
Thank you for sharing your feedback! We’re glad to hear you’ve had a great experience.
Vagaro has been amazing in every way…
Vagaro has been amazing in every way possible. Couldn't ask for a better company.
8 de agosto de 2025
Resposta da Vagaro - US
Thank you for the kind words! We're so glad to hear you've had such a great experience with Vagaro. We truly appreciate your support! 🙌✨
The switch over to Vagaro was so much easier than I even imagined!
The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome Business Program, so many different system apps with such ease and user friendliness with Tutorials. The best advantage is you can chat or TALK to a LIVE PERSON!
The switch over to Vagaro was so much easier than I even imagined, honestly, they're support and tech team do all the hard for us non-computer savvy folk.
10 de agosto de 2025
Resposta da Vagaro - US
Thank you for the amazing review! We're so glad the switch to Vagaro has been one of your best decisions this year and that the transition was smooth and stress-free. It’s great to hear our features, tutorials, and live support have made managing your business easier. We’re thrilled to have you as part of the Vagaro community! 🙌✨
Vagaro has made booking and managing…
Vagaro has made booking and managing appointments so easy for my business. It’s user-friendly, reliable, and helps keep everything organized. Plus, clients love the convenience of online booking. Highly recommend!
9 de agosto de 2025
Resposta da Vagaro - US
Thank you so much for the wonderful feedback! We're thrilled to hear Vagaro has made booking and managing appointments easier for your business and that your clients enjoy the convenience of online booking. We truly appreciate the recommendation! 🙌📅✨
as a tattoo artist
as a tattoo artist, this app is a must. it has made booking my clients, communicating with them, and keeping track of my daily schedule a breeze. 10/10 would recommend.
4 de setembro de 2024
Resposta da Vagaro - US
Thank you so much for the amazing review! We're thrilled to hear that Vagaro has made managing your bookings, communication, and schedule easier. We’re proud to support tattoo artists like you—thank you for the recommendation! 🎨📅
ireally enjoy using this App!
1 de agosto de 2025
Resposta da Vagaro - US
Thank you! We're so happy to hear you're enjoying the app. We appreciate you being a part of the Vagaro community! 🙌📱💼
Resposta da Vagaro - US
Thank you for the great feedback! We're so glad you're enjoying the ease of use, customer service, and flexible features. We appreciate your support! 🙌✨
THE WORST CUSTOMER SERVICE
*EDIT Update *
Paul M called me regarding this review, I called back immediately and hung up after 5 mins since he didn't leave an extension. I emailed him and asked how to get a hold of him since he didn't leave an extension, he never replied. PERFECT EXAMPLE OF THEIR CUSTOMER SERVICE
We were previously using Schedulicity who got bought out by Vagaro. Nobody from onboarding, or anywhere online did it say anything about the payment processor not transferring over. Therefore we have lost over $400 in "no show" fees. When I told "Ian K" this via chat on Vagaro, he couldn't have cared less, not even an apology. Tried to blame me for not reading onboarding info, but then contradicted himself when he sent it, and it said payment info doesn't transfer over.
Their customer service is awful and the software is SO slow. I will be switching companies this week.
25 de julho de 2025
Avaliação não solicitada
Resposta da Vagaro - US
Thank you for your feedback. We understand your concerns and take them seriously. This matter has been escalated, and our manager was able to connect with you to discuss your experience. They are currently working on a resolution with your account to ensure the issue is properly addressed. We appreciate your time and the opportunity to follow up.
Love it!
Its a great system for scheduling! It's like u have an assistant. Keeping u in track, doing ur reminders and easily customizable for any type of business! Works great our practice! Keeps information confidential which is important to us!
28 de julho de 2025
Resposta da Vagaro - US
Thank you so much for the great feedback! We're thrilled that Vagaro feels like a virtual assistant for your practice. It's wonderful to know that the customization and confidentiality features are supporting your business needs. We appreciate you being part of Vagaro! 🙌📅💼
Resposta da Vagaro - US
Thank you! We're so glad you’re enjoying how easy the system is to use and that the text reminders are helping—it's great to hear they're making a difference! 💬✨
I've had an amazing experience working…
I've had an amazing experience working with Vagaro. Me and my clients love it.
9 de julho de 2025
Resposta da Vagaro - US
Thank you so much! We're thrilled to hear that both you and your clients are loving the experience with Vagaro. We appreciate your support!
This company and their support team are…
This company and their support team are simply amazing. I had a huge learning curve when it came to technology. Their platform made it easy to create. Their support team are always there and available.
8 de julho de 2025
Resposta da Vagaro - US
Thank you so much for your kind words! We're thrilled to hear that our platform and support team have made your experience easier. We're always here for you—every step of the way!
Resposta da Vagaro - US
Thank you! We're so glad to hear you've had a great experience with our support team!
it is good for booking people
it is good for booking people
i use to work and clock people in and out
2 de julho de 2025
Resposta da Vagaro - US
Thanks for your review! We're glad to hear Vagaro has helped book and manage check-ins. If there’s anything more we can do to support your workflow, we’re here to help!
I get to be hands free in booking…
I get to be hands free in booking appointments leaving me available to be present with my clients.
2 de julho de 2025
Resposta da Vagaro - US
Thank you for sharing! We're so happy to hear that Vagaro helps you stay hands-free and fully present with your clients. That’s exactly what we aim for—making your day smoother so you can focus on what you do best!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.