The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service... Ver mais
A empresa respondeu
Let me tell you, I was skeptical! I've been with a different platform for about 3 years+. It was good, however, it did not give me the reports Vagaro is capable of giving me. With Vagaro I have a chec... Ver mais
A empresa respondeu
I love that they're available 24/7 via phone. Vagaro reps are routinely knowledgeable, courteous, if not downright cheerful, and capable. If they don't already have the answer, they work to find it. I... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Vagaro - US
Escrito pela empresa
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Informações de contato
Rosewood Drive 4430, 94588, Pleasanton, California, Estados Unidos
- 9257180971
3,1
Bom
167 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They are really good about being…
They are really good about being available to help when you have questions regarding the app.
27 de junho de 2025
Resposta da Vagaro - US
Thank you! We're glad you've had a great experience with our support team. We're always here to help whenever you need it!
I love the ease of using this software
I love the ease of using this software. It has AI to help put information out professionally, and you are able to change information in your software and have it instantly be reflected on your website. The online book and phone app has truly streamlined my business and has helped ease my mind.
26 de junho de 2025
Resposta da Vagaro - US
Thank you for the great feedback! We're so glad to hear that the software, AI tools, and real-time updates have made things easier for you. It's awesome to know the app and online booking have helped streamline your business—wishing you continued success!
Some issues, but mostly good
Has almost everything I need so far, except any settings page on the mobile app does not work. This is inconvenient in a lot of cases.
25 de junho de 2025
Resposta da Vagaro - US
Thanks for your feedback! We're glad to hear Vagaro is meeting most of your needs. For help with accessing settings on the mobile app, feel free to reach out to our 24/7 support team at vagaro.com/pro/contact — we’re here to help!
worst system I ever used
worst system I ever used. This software can even get date range correct. do not get me started on customer service, shom are nice but are unable to help you since the software is not working. 10 hours with technical support on hold and zero progress. STAY AWAY
We got grandfathered in because they bought schedulicity
25 de junho de 2025
Avaliação não solicitada
Resposta da Vagaro - US
Thank you for your feedback. We'd like to better understand the concerns you've raised and help address them directly. Please email support@vagaro.com with the subject line "Attn: CX" so our team can take a closer look and assist you further.
impressed at best ☺️☺️
Amazingly helpful customer support. I took advantage of the freeonboarding and it was really great I learned everything I needed in that initial call.
already had major success in my business by offering memberships. its a game changer
25 de junho de 2025
Resposta da Vagaro - US
Love hearing this! 💪 We're so glad the onboarding helped set you up for success—and yes, memberships can truly be a game changer! If you ever need anything, our team’s here to help you keep growing. 💼✨
Loved Schedulicity, Disappointed by Vagaro’s Tactics
I was a loyal and happy Schedulicity user for nearly 15 years and always appreciated their exceptional customer service and user-friendly interface. When I learned that Vagaro was acquiring Schedulicity, I had immediate concerns—not only because of the functional differences between the two platforms, but also because Vagaro’s model seems more focused on capturing traffic through their own marketplace rather than supporting seamless booking directly on a business’s own website.
Despite my disappointment, I gave the transition a chance. My account was automatically migrated to Vagaro in March 2025, but by May, I had decided to discontinue the service. I had already found another platform that better fit my needs for scheduling and point-of-sale, and I began moving my clients over in January.
Unfortunately, cancelling my Vagaro account was needlessly difficult. You cannot cancel online—you must call. After completing the cancellation by phone, I was still charged another month. When I contacted support via chat, I was again told I had to call. I remained on the phone this time until I received written confirmation of cancellation and am now waiting for a refund.
While I understand transitions are never easy, forcing clients to work to leave a service—especially after an unexpected platform change—leaves a bad impression. I truly feel for the support agents who have to enforce these policies. I'm confident I made the right decision in moving on.
22 de junho de 2025
Avaliação não solicitada
Resposta da Vagaro - US
Thank you for taking the time to share your experience. We understand that transitions can bring unexpected changes, especially when moving from a familiar platform. We aim to offer a feature-rich system that supports a wide range of business needs, and we appreciate you trying Vagaro.
We’ve escalated your feedback regarding the cancellation process and billing concerns to management for further review. If you haven’t already, please email us at support@vagaro.com with the subject line "Attn: CX" so our team can follow up and ensure everything is resolved. We wish you continued success with your business moving forward.
Vagaro has been amazing to use!!
Vagaro has been amazing to use. Even though there is A LOT to learn and I don't understand it all yet, their customer service is beyond great, so I never feel stressed! They all speak perfectly good English too, which I always find more helpful.
18 de junho de 2025
Resposta da Vagaro - US
Thanks so much for the kind words! We're thrilled to hear you're enjoying Vagaro and finding our customer support helpful. We're here whenever you need us as you continue learning the system! 💻✨
Wish I could give zero stars
Wish I could give zero stars. They with tell you to cancel online, then you get message online - to cancel give us a call, haha! You call several times and finally talk to someone and they cancel your account, only to be charged next month! Total waste of your time and money.06.17.2015
17 de junho de 2025
Avaliação não solicitada
Resposta da Vagaro - US
Thank you for your feedback. We’ve escalated this to our management team for review, and they will follow up with you directly to ensure this issue is addressed and resolved properly.
Resposta da Vagaro - US
Thank you so much! 💜 We're thrilled to hear that—let us know if there's anything we can do to make your experience even better!
Easy to use
Easy to use, plus the help center is always available when I have questions.
12 de junho de 2025
Resposta da Vagaro - US
We love hearing that! 💬 We're so glad the system has been easy to use and the Help Center has been there when needed. Thanks for being part of Vagaro!
Keep up with a good work!
9 de junho de 2025
Resposta da Vagaro - US
Thank you so much! We appreciate the support and will definitely keep it up! 💪😊
Resposta da Vagaro - US
Thank you so much for the love! 💜 We're thrilled to have you with us and so glad you're enjoying Vagaro. Here's to even more success ahead! 🎉💼
I enjoy the various reports I am able…
I enjoy the various reports I am able to generate. I especially enjoy the new trend report which projects upcoming charges. I also enjoy being able to view client history.
4 de junho de 2025
Resposta da Vagaro - US
Thank you for the great feedback! We're so glad you enjoy the reporting features, especially the new trend report and client history tools. It’s great to hear they’re helping you stay informed and plan!
Absolutely terrible
Absolutely terrible. Zero help. Glitchy hardware. Worst customer service ever.
3 de junho de 2025
Avaliação não solicitada
Resposta da Vagaro - US
Thank you for your feedback. We've escalated this to our management team, and someone will be following up with you directly. We’re committed to ensuring every issue is properly addressed and appreciate you bringing this to our attention.
I love Vagaro
I love Vagaro! It helps me manage my company even on the go! It has great features and many of my feature requests have even come to fruition. Highly recommend!
3 de junho de 2025
Resposta da Vagaro - US
Thank you so much for the kind words! We're thrilled to hear that Vagaro helps you manage your business on the go and that your feature requests have been implemented. We love supporting amazing professionals like you. Thanks for the recommendation!
Vagaro has been a great transition…
Vagaro has been a great transition coming from years of using a salon software that only allowed me to do but so much and was very limiting as I grown my business and it did create quite a bit of confusion for my business. Vagaro so far has offered more flexibility to personalize my business and also work more efficiently for my employee as well.
2 de maio de 2025
Resposta da Vagaro - US
Thank you for sharing your experience! We're so glad to hear that Vagaro has been a smooth and flexible transition for your growing business. It’s our goal to support you with the tools you need to work efficiently and customize your setup—both for you and your team!
All encompassing online booking program
Vagaro has fulfilled every need I could think of for being a small biz, and for using their payroll system. It's very user friendly for my clients to book online. Tech support is always close by for any confusion I have, or there's always videos on how to set things up.
30 de maio de 2025
Resposta da Vagaro - US
Thank you so much for the kind words! We're thrilled to hear that Vagaro has been meeting your needs and making things easier for you and your clients. We're always here to support you, whether it's through tech support or helpful videos. We’re excited to keep growing with your business! 💼✨
Me encanta facil de manejar muy …
Me encanta facil de manejar muy contenta de permanecer en vagaro...
23 de maio de 2025
Resposta da Vagaro - US
Gracias por tu hermoso comentario! 💜 Nos alegra mucho saber que te resulta fácil de usar y que estés contenta con Vagaro. Estamos felices de acompañarte en tu camino profesional! ✨📅
Easy to use
Easy to use, so many built in features to make appointments, sell product, manage employees, marketing.
20 de maio de 2025
Resposta da Vagaro - US
Thank you for the great feedback! We're glad you're enjoying the built-in features and finding the platform easy to use. We’re here to support you as your business grows! 💼✨
Resposta da Vagaro - US
Thanks so much! We're glad to hear the platform has been easy to use, and appreciate you being part of Vagaro! 😊💜
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