I ordered 2 pairs of shorts,but what arrives is completely different from the photo you see in the advert. 4 pockets instead of 6 that was clearly written with big black numbers on the advert. Even th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I buy from here every summer for holiday clothes. The quality the selection and the prices are amazing. They are great for casual dress at night time and super for just everyday back home. Defo recomm... Ver mais
A empresa respondeu
My daughter bought me the Pietro Black Cargos with all the extra zipz and pockets for my birthday,pretty cool..They were a size 34 i could get into a 32 there's loads of room but not to loose,so if yo... Ver mais
A empresa respondeu
My son was adamant he wanted his jeans from Valeremilano, his previous pairs are bang on trend and great quality! Ordering is easy when extensive photos and info on the website, fabulous bonus of gett... Ver mais
4,3
Excelente
219 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shocking Customer Service
Shocking Customer Service - They don't reply. I've given them 2 attempts and still nothing back - don't deserve to be in business. If you acted like this on the high street then nobody would come through your door.
28 de maio de 2025
Avaliação não solicitada
Resposta da Valeremilano
Hi Stuart,
We're sorry to hear you're disappointed and appreciate you taking the time to leave a review. We've checked our records and, unfortunately, we haven’t received any emails or messages from you prior to this — otherwise, we would have been happy to help.
We take customer service seriously and want to make sure your concerns are addressed. Please feel free to get in touch with us directly at Info@valeremilano.co.uk, and we’ll do our best to resolve any issues promptly.
Thank you again for your feedback — we’re always looking to improve.
Kind regards,
Valere Milano Customer Care
Quality goods
Quality goods. Great designs, great fabrics. Totally recommend
18 de maio de 2025
Avaliação não solicitada
Resposta da Valeremilano
Hi Karl,
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. It truly means a lot to our team to know that our efforts are appreciated.
We're grateful for your support and look forward to serving you again in the future!
Best wishes,
Valere Milano Customer Support Team
This company to big scamer
This company to big scamer. NEVER ORDER FROM THEM
I asked them how I can do return my dress which I was order from website and they never come back to me.
I lost my money
19 de maio de 2025
Avaliação não solicitada
Resposta da Valeremilano
Hi Joanna,
We're very sorry to hear about your experience, but we believe there may have been a mix-up. We do not sell dresses and there are no records of an order from you in our system.
It’s possible this review was meant for a different company with a similar name. We take all feedback seriously, and we’d kindly ask you to double-check your order confirmation or the website you purchased from.
If you believe this was an error, we’d appreciate it if you could update or remove the review to help prevent confusion for others.
Wishing you the best in resolving the issue with the correct retailer.
Kind regards,
Valere Milano customer support team
Resposta da Valeremilano
Hi Husayn,
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. It truly means a lot to our team to know that our efforts are appreciated.
We're grateful for your support and look forward to serving you again in the future!
Best wishes,
Valere Milano Customer Support Team
Really happy with the summer set I…
Really happy with the summer set I bought for someone !
6 de maio de 2025
Avaliação não solicitada
Still don’t have my product because the…
Still don’t have my product because the courier are useless
25 de abril de 2025
Resposta da Valeremilano
Hi Daniel,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
Easy to order
Easy to order. Quick delivery. Clothing true to size and really good quality.
Definitely ordering again
27 de março de 2025
Really Good Products at Great Prices
First time ordered from Valere Milano and very pleased with my purchase. They are fantastic. Really good quality, at a great price. I would buy from here again
10 de abril de 2025
Avaliação não solicitada
I was really happy with the personal…
I was really happy with the personal response I received when I needed help with my order
24 de março de 2025
Avaliação não solicitada
quality garment
31 de março de 2025
Avaliação não solicitada
Great quality and timely delivery
Great quality and timely delivery, my 3rd order.
25 de março de 2025
Avaliação não solicitada
No refund for returned item
Bought a Parker Coat via Debenhams website. Item returned - no correspondence - they have not acknowledged the item has been received- no refund. The company has not interacted with me at all. They have my money and goods. Rubbish customer service. Now taking the issue up with courier service - Royal Mail
6 de janeiro de 2025
Avaliação não solicitada
Resposta da Valeremilano
Hi Lisa,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
Still not received my order and it's…
Still not received my order and it's been 2 weeks now.. emailed heard nothing back
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Valeremilano
Hi Scott,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
Fast delivery and very surprised be…
Fast delivery and very surprised be cause clothes these days are low in quality or doesn't fit right despite correct size but the hoodie I got fit exactly how I wanted and also the jeans I bought last mnth. Well done guys.
28 de janeiro de 2025
Order not arrived
Placed my order on the 12/01/2025 which was dispatched on the 13/01/2025 but I still haven’t received. I sent 2 emails first on the 23/01/2025 and 30/01/2025 but still not had a response to either. I have no issue waiting for the order if it is delayed but would like to be informed of where my order is.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Valeremilano
Hi Jack,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
great product and customer service
great product and customer service, will buy again.
6 de janeiro de 2025
Avaliação não solicitada
Valere Milano is a great company…
Valere Milano is a great company ordered a T-shirt from them my first purchase from them and I’m very pleased with my order
Great Colour & Material
27 de dezembro de 2024
Sent my order back over a week ago…
Sent my order back over a week ago #10442
Asked for a refund and paid to send the parcel back no email reply to say they have received it or anything. Tracking shows it was returned with a picture.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Valeremilano
Hi Kyle,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
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