Valeremilano Avaliações 

220
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered 2 pairs of shorts,but what arrives is completely different from the photo you see in the advert. 4 pockets instead of 6 that was clearly written with big black numbers on the advert. Even th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I buy from here every summer for holiday clothes. The quality the selection and the prices are amazing. They are great for casual dress at night time and super for just everyday back home. Defo recomm... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My daughter bought me the Pietro Black Cargos with all the extra zipz and pockets for my birthday,pretty cool..They were a size 34 i could get into a 32 there's loads of room but not to loose,so if yo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My son was adamant he wanted his jeans from Valeremilano, his previous pairs are bang on trend and great quality! Ordering is easy when extensive photos and info on the website, fabulous bonus of gett... Ver mais

Detalhes da empresa


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

220 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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4,2

Todas as avaliações

(220)

76 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Sent my order back over a week ago…

Sent my order back over a week ago #10442
Asked for a refund and paid to send the parcel back no email reply to say they have received it or anything. Tracking shows it was returned with a picture.

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Valeremilano

Resposta da Valeremilano

Hi Kyle,

Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.

We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.

Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking order some jean…

Absolutely shocking order some jean with writing on the back the writing had pealed of loads by the time they arrived i emailed and heard nothing back never again will i be buying from yourselves

25 de dezembro de 2024
Avaliação não solicitada
logotipo da Valeremilano

Resposta da Valeremilano

Hey Devon,
Sorry to read about your experience.
We are a small business and our customer services team are back in today after the Christmas and New Year holidays.
Please rest assured this is a very rare and unusual issue and will ensure your item is replaced / refunded right away.
Thanks
James @ VM

Avaliado com 1 de um total de 5 estrelas

Disappointing first experience …

I placed an order of £145 on 4 items which was “dispatched” on the 12th December. Ive had no update since on my order. According to royal mail they still haven't received it and I've tried making contact through email, instagram, tik tok and facebook and ive heard nothing back. And this has caused me alot of stress as christmas is fast approaching and my partner will have hardly any gifts now under the tree. I just want my items ive paid for Christmas or a refund. A real shame as the items looked lovely

21 de dezembro de 2024
Avaliação não solicitada
logotipo da Valeremilano

Resposta da Valeremilano

Hi Aimee,
Sorry to read your review - always sad to see any customer upset.
We've checked customer services and seen that the parcel was lost by the courier during a very busy time and you asked for a refund which was processed accordingly.
This is unusual but does seem that some couriers were facing some difficulities on the run up to Christmas.
Sorry you had a bad experience due to this as it was totally out of our hands and hope we can make it up to you in the future as we never like to see anyone receiving bad service from us.
Thanks
James @ VM

Avaliado com 2 de um total de 5 estrelas

The company is real guys just couriers messing about

This company I have ordered from before that are good however the silly Royal Mail guy has gone and delivered or shall I say left my parcel across the road by the bins on bin day and no parcel is to be seen I was only informed of this on the 17th and it was apparently put there on the 12th I will say they are a good company but I don’t know what’s going on at the moment people are stealing a lot and couriers are leaving parcels in silly places, not once did I request a safe place I never have, I have always said I want it delivered directly to me and I will sign for it as well as no red card received, I have bought from them many times and never had a issue always got my parcel delivered to me directly, this is the first time ever this has happened, I was away so I thought I’d have it delivered to a temporary place I’m staying at however it didn’t get to me. What I’m waiting on now is a reply from the retailer and hoping we can do something once this is done I will give them 5 stars as im a fair person. Also to the comment below same thing has happened to me no email I found out 5 days later it was delivered to shared bins on bin day, but they are a real company as I have received good from them In the past. Please get back to me on this hope we can resolve the issue and a loyal customer

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Valeremilano

Resposta da Valeremilano

Hey Kash,
Thanks for your message / review.
It was a bit of a nightmare getting to the bottom of what happened to your parcel but glad it is all being resolved and it finally got to you after we sent the order back out after Royal Mail leaving it in s stupid place.
We really do pride ourselves in giving best possible quality and service from a small team of really dedicated people who really care.
Any issues going forward, please message us and we can handle it for you.
Thanks
James @VM

Avaliado com 1 de um total de 5 estrelas

I need to no if this site scam or real…

I need to no if this site scam or real as I place order and not receive my email or reference number and they took money out my bank. Please someone contact me

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Valeremilano

Resposta da Valeremilano

Hey 'Blue Shakespeare'
Please can you share your order number and name so we can deal with your comments.
We can't find you on our system under this name.
Please e-mail us at info@valeremilano.co.uk and our customer services team will get back to you asap / resolve any issues.
Thanks
James @ VM

Avaliado com 5 de um total de 5 estrelas

Everything you need to know

Saw this brand scrolling through instagram thinking it would be another cheap brand. I decided to give it a go anyway, and buzzing with the outcome. Nice smart casual t-shirts and amazing quality not tacky like others in the past. For such a great price aswell. Put these in flannels and they would be priced at £300, so for £30 you can not go wrong. It arrived on time aswell which is great I'll definitely be back.

5 de dezembro de 2024
Avaliação não solicitada

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