The light itself is lovely and looks beautiful in my daughter’s room. Unfortunately, the packaging showed signs that the item had previously been returned, which was disappointing. However, Value... Ver mais

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Brilliant experience with Value Lights, I couldn’t recommend this place more. Firstly, their range of lights is best in class and their pricing is incredibly competitive. Customer service was 10/10... Ver mais
I didnt receive the actual light shades I had ordered, but……it doesn’t matter because the ones that arrived were nicer than the ones I had originally ordered! Great service, the lights came the nex... Ver mais
Ordered a Value Lights tripod lamp via Amazon. Listed as DHL delivery. Sent Evri. Tripod shelf faulty - one hole had been drilled too deep to secure. Sent message via Amazon and said I’d be happy with... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At ValueLights, our mission is simple: to be the go-to people for lighting, transforming houses into homes. We believe everyone deserves great lighting, so we bring you designer style without the designer price. From statement pieces to everyday essentials, for every room in the house (and the garden too). Because a house isn't a home until the lights are on.
Informações de contato
4 Omega Drive, M44 5GR, Manchester, Reino Unido
- customerservice@valuelights.co.uk
- valuelights.co.uk

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Respondeu a 92% das avaliações negativas
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Excellent Customer Service ⭐⭐⭐⭐⭐
Excellent Customer Service ⭐⭐⭐⭐⭐
I recently had an issue with a light shade I ordered, which arrived with a dirt mark on it. I contacted ValueLights, and I was very impressed with how quickly and professionally they dealt with the matter.
The customer service was excellent, and they resolved the issue promptly and without any fuss. It’s really refreshing to receive such helpful and considerate service.
I would definitely recommend ValueLights and would happily order from them again. ⭐⭐⭐⭐⭐
Fast delivery and easy to put together
Fast delivery, looks lovely. Easy to construct and has made the space look modern.
Great quality lights at resemble price…
Great quality lights at resemble price promp delivery next day delivery would recommend buying from Value lights
good service next day delivery correct…
good service next day delivery correct product works just as it should good doing business with. Thank you first class.
Fantastic after sales service
Most companies can ship goods in a timely manner but the good ones respond positively when things go wrong. I received a replacement pump for my water feature within 24 hours without quibble - awesome service thank you.
Excellent delivery service
Ordered the bulbs at 4.15pm and they arrived at 1.30pm the following day. You can't get much better than that.
Excellent customer service
Excellent customer service
Very good prices as well
Fantastic delivery so fast just what I…
Fantastic delivery so fast just what I needed.
Nice lamp
Nice lamp. Substantial construction and good value for money. Slightly fiddly to insert bulb but looks smart.
I cannot rate this company highly…
I cannot rate this company highly enough. They are beyond excellent. The lights I order (of which there were 2) were exactly what I wanted and have really enhanced my home. I had some difficulties understanding which replacement bulbs to order, and Andrew couldn't have been more helpful. He answered every question I had and helped with my order. I will DEFINITELY use again and hope to order another lamp soon.
Thank you so much for your excellent and attentive service.
Peter
Excellent
Excellent product. I thought I wouldn’t be able to find replacement shades for my 20yr old light fittings but these shades fit perfectly and they were a great price. I have replaced 9 shades so much cheaper than buying new light fittings.
Absolutely appalling product
Absolutely appalling product , i have ordered two lamps that are advertised as
Balan Glass and Brushed Chrome Table Lamp
They are not glass but plastic!!!!
Nothing about them is glass!!!
I would avoid this fake brand at all costs.

Resposta da ValueLights
My new table lamp was easy to assemble
My new table lamp was easy to assemble, but I didn’t know how to charge it up. There were no instructions. I looked on Google, and it said the charging port was discreetly on the base. It wasn’t. Eventually, I found the charging port was on the bulb. Pretty frustrating.
Found you on the web
Found you on the web, had what I was looking for exactly and that you delivered to the Isle of Man.
Delivered very quickly.
Beautiful lamp base was dissapointed by…
Beautiful lamp base was dissapointed by the lampshade as it is smaller than expected for the size of the base, would have been perfect if lampshade had of been bigger. I m going to replace the lampshade with a bigger one. Well packaged and quick delivery.
Absolutely love the products
Absolutely love the products, quality and price point! Fantastic service too I ordered at 17:15pm and goods were with me the following morning at 09:15am can’t argue with that…when I order I want it now so well done from me 👏
Customer services are on the ball too had a minor issue with one product I had the replacement the following day thanks to Lily
lights with the WOW
Well packed and arrived in tact had an electrion install all up and working in a couple of hours I am really pleased they all sing to me just great.
Harry
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