Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... Ver mais
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Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Ver mais
The best service 🙌 Ordered a copper finish towel radiator before 2pm and it was delivered the next day!!! Very pleased with the radiator appearance but as it's yet to be installed can't comment... Ver mais
Purchased 16-3-23. Good service & quality I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked i... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Informações de contato
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, Reino Unido
- 01492 593336
- info@valvekings.com
- valvekings.com
4,6
Excelente
295 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Valve Kings Radiator
First time using Valve Kings they were very good to deal with. They kept me informed on the status of the item I ordered. I have not fitted the radiator yet, but the quality looks very good.
19 de outubro de 2021
The response time was very good
The response time was very good - the correct part was received - overall a very positive experience and would use Valve Kings again if the need arose.
20 de setembro de 2021
Good value and quick delivery
Good value and quick delivery. Pleased with quality.
17 de setembro de 2021
Good and Efficient.
11 de setembro de 2021
Excellent service and product
Lots of choice on website, valve dispatched quickly and efficiently and was just what we needed.
10 de setembro de 2021
Second order and still excellent…
Second order and still excellent service thanks
10 de setembro de 2021
Very happy with our product
20 de agosto de 2021
Ordered a value in bronze
Ordered a value in bronze
But was sent in silver
Cost me £8.95 to send back and get their mistake rectified
But was only refunded £5.00
Called and the gentleman i spoke to was very rude.
29 de julho de 2021
Avaliação não solicitada
Resposta da Valve Kings
Our customer was advised of the return procedure via email for the pair of valves ordered which clearly stated that the refund would be in full, plus a maximum of £5.00 for the return shipping. This would more than cover the postage cost of the order. This was accepted and the items posted by the customer on a specialist, premium service which they decided to use. We referred the customer to the original email which had originally been sent prior to postage to explain the refund but we will not tolerate unnecessary aggression towards our members of staff.
Competitive pricing and excellent…
Competitive pricing and excellent presales information on the product i needed.
25 de julho de 2021
Excellent product
Excellent product, good price and super speedy free delivery. Highly recommended!
7 de julho de 2021
The valves arrived quickly
The valves arrived quickly. They haven't been fitted yet but look like reasonable quality.
15 de junho de 2021
Fantastic delivery as well as good…
Fantastic delivery as well as good price for product very impressed
10 de junho de 2021
They charged me for postage on a refund…
They charged me for postage on a refund which I paid for then didn’t want to know. Awful customer service . I would not recommend and would never use again
19 de maio de 2021
Avaliação não solicitada
Resposta da Valve Kings
Good Afternoon Janice, Thank you for your feedback. I have looked into your order and you have returned the item which you yourself ordered incorrectly. It was returned with some slight damage which is why your refund was less £6.00. This is the cost of having the item refinished. Amazon stepped in and covered the £6.00 as a gesture of good will so neither yourself or our company were out of pocket for the issue with your chosen return courier.
Excellent
Arrived on time, packaged very well, both rads as they should be - good firm who do what they say 👍
16 de maio de 2021
Started off good
Started off good. Rung me out of the blue to say the item was out of stock despite the website saying it was in stock.
Then silence.
Sent an email chasing said item, was told it should be here two days ago... still waiting.
You just need to do what you did in the first place and keep people updated!
Sent an email to say, still no delivery...
Silence.
7 de maio de 2021
Item was as described and very nice…
Item was as described and very nice appearance, well packaged and prompt delivery.I would purchase from Valve Kings again and would recommend them.
6 de maio de 2021
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