BD222 Avaliações 

Exceptional standards of customer service from beginning to the day of return.Sound advise given of various options to suit our minibus requirements.Nice clean vehicle delivered with all the correct extras requested and they threw in two extra drivers for free.Great people to deal with and very friendly and stayed professional throughout the hire term.Very pleased with the service received and total security deposit repaid at the end of the rental period.The delivery driver was very accommodating and answered all our questions accordingly.Lovely family run business to deal with and will use again no doubt in the future

Quality effective service.Friendly staff provided with a new,clean and presentable minibus for our break away.Easily booked over the phone with an all round excellent service.Great price and inclusive package offered.Everything sorted at short notice,will definitely recommend to anyone.Reservation Staff full of knowledge and security bond returned on time without having to chase up.Overall a very good experience and service levels very impressive

Outstanding proficient service.Pure quality and high service standards.Very clean 12 seater minibus brought to our house and picked up at the end of the hire.All rental requirements thoroughly explained and all charges laid out with total transparency.Highly recommend and will most definitely use them again.Complete security bond transferred back into our account at the end of the hire within the given timeframe.Competitive prices and this family run business definitely looks out for the customer and client experience is paramount.

Super efficient and organised.Hired a 17 seater minibus for a short break and had it delivered and collected which was done to perfection.Shown round the vehicle and shown all controls.Friendly service with a great sense of humour.Full deposit returned at the end of hire and have no hesitation in recommending and will use again.Staff in all very polite, courteous and professional

Excellent professional service received all round. Communication was exceptional and all explained thoroughly on our hire.Immaculate 9 seater minibus delivered and collected.Very clean and tidy.Received our deposit back at the end of hire and staff very willing to help and very friendly in there approach.Nothing was a bother and equally the driver that delivered was very polite and also courteous and showed us around the vehicle.Very impressed with the high customer service

Excellent communication and very transparent company.Easy straightforward booking process.Reservation staff very knowledgeable and informative.Nice clean minibus delivered and collected.Find the delivery and collection service very convenient.All required paperwork completed promptly on delivery and the delivery driver showed us round the vehicle thoroughly before it was handed over.Our deposit was transferred back at the conclusion of the hire in a timely fashion.Highly recommend this family run outfit.Pleasantly surprised on the high standards of customer care received from all staff and we will most definitely use them again

Excellent to deal with and brilliant service all round.Delivery and collection service was very useful and stress free.Good selection of minibuses and presented to the highest standard.Highly recommend.Paperwork was straightforward to complete and all went through in detail with the courteous delivery lady.Deposit returned on completion of hire in a timely fashion.Fantastic family business to hire from and competitively priced.In one word to summarise very professional.

Please give careful consideration before booking with this company.
They canceled their booking with us just one day before the event (2 December 2021) and to date they have still not refunded our money £810.00. They have promised us many times that the refund will be processed but it just doesn't happen.

EDIT - further to the below comment left by the company I can confirm that no refund has been made.

September 2022 and still no refund received. Reported to Action Fraud.

Highly recommend.Absolute pleasure to work with.Exceptional service received,great prices and super knowledgeable staff all round including the very polite delivery driver.Quick easy and precise booking procedure with hour any complications.Minibus arrived on time and it was to our stated specification.Brilliant service no hassle and our deposit was fully returned to our account at the end of hire.I will certainly recommend this family business and will be renting again when required.Outstanding all round and thanks to all for the support received.

Great family business.Support is central to their hire.Very professional company and highly recommended.Excellent people to deal with totally stress free and prices are very reasonable.Pristine minibus delivered to us and collected at the end with our full deposit returned into our account in a few days without having to chase.Easy to book and the vehicle was well presented.Outstanding staff to deal with right from the reservation team to the delivery driver.All very courteous and always willing to assist.Customer service standards displayed was to a very high standard all round.Helped us out at very short notice and very understanding of our situation.They are very friendly and very reliable and honest to deal with and we will use them again most certainly

Impressive honest service received all round from this family business.Price quoted is what we paid with no hidden extras.Very transparent and straightforward,Highly recommend them.Prices very competitive.Our minibus was delivered and collected.Clean and well presented.Staff very polite and courteous throughout.Full deposit returned at the end of hire.We will certainly use again as they were excellent overall from reservation staff to the very polite and well mannered driver who went into detail about the paperwork before handling over the vehicle.Highly impressive service standards

Exquisite professional service from this family run business from start to finish.Communication was excellent and staff in general very informative and well trained.Gave us sound advice on what we required and there guidance really helped us made an informed decision.The 17 seater minibus was immaculate in and out and paperwork was detailed and easy to comprehend.We received our full deposit within the time frame advised.I must say we were pleasantly surprised at the level of standard received and the overall experience from us was superior and we highly recommend them.

Efficient & proactive service.Excellent customer service received.Very polite and courteous from booking staff to the delivery driver.Proper sincere advise given on the best option based on our travel requirements.Nice friendly family business with high morals and high standards.We hired a 9 seater minibus clean and tidy and drove very well.Nothing a bother for them and always willing to assist.Full deposit bond transferred back at the end of hire and recommend highly.No doubt we will use again.I must add they were very thorough in all approaches and the service delivery is there main focus and delivering a good client experience.Really pleased we used them.Outstanding service

Excellent professional service in all areas.immaculate minibus delivered to us and later collected at the end of the rental period.The personal service we received is really outstanding from the first phone call to the booking procedure.Competitive rates and all was fully explained to us before we committed to the hire.We will most definitely use again.The delivery person was very polite and showed us how the vehicle operates including refuelling and what to do incase of an emergency out of hours.We also received our security deposit on time.The return process was swift and efficient.The price quoted is what we paid and no hidden additions.Great family business,very easy and straightforward to deal with and very welcoming which makes a refreshing change and overall service received was exceptional

Outstanding service we rented a minibus all went straight forward & uncomplicated,good value for money.Minibus was clean & tidy great service highly recommend and will most certainly use them again.Full deposit bond released at the end in a few days as expected.Excellent service all round and they communicated well and we were kept informed at all times.From phone booking to pick up & return all very smooth and thanks to all the staff including the delivery driver all very polite

Organised and effective all round.Competitively priced new minibus.booking over the phone was easy,straightforward and well structured.Deposit received promptly at the end of hire.Communication was great and I was contacted a couple of days of hire to ascertain everything was okay.Good service will use again.Efficient pick up and drop of and great friendly staff.I find them very honest and always willing to help and they put so much in to achieve excellent customer care.

Effective and professional service all round.Easy booking process and straightforward people to deal with.Everything went smoothly and they even delivered the vehicle to us and collected after.Hassle free service with no complications or hidden charges.Very polite family run business and really made us comfortable to deal with and very accommodating.Received our deposit bond swiftly and also had a follow up call after. They really focus on customer satisfaction and we highly recommend them.Thank you all very impressed with them and we will use again

Exceptional outstanding service from start to end.Delivery and collection service extremely convenient.Staff from delivery driver to reservation staff all very courteous and professional.We got our deposit in a matter of days.Communication was very good and were kept posted throughput the hire period and hand over of the vehicle was thoroughly done and explained accordingly.Certainly recommend this family business and we will use in the future most definitely

Rented a minibus from this family run business and all very straightforward without any complications,good value for money.A well presented minibus was delivered and collected and was very clean and tidy in and out.Excellent service all round with very polite staff and all helpful.Very professional company and do highly recommend.We received our security deposit on time and all I can say is the service was outstanding

Super efficient service received from the initial enquiry to the end use of delivery and collection of the minibus.All was handled to the highest standard and attention to detail was prolific.The driver covered all legalities on the paper work before we proceeded to sign the hire agreement.Our full deposit was returned with a few days.Will certainly recommend this family run business.They were very transparent in all areas and high service levels was more important to them than just a quick booking.They are very honest and trustworthy and I must really commend them for an exceptional service