Van Monster - Cannock Avaliações 

The one star is still a good review for them this is my second van from them and let’s start
1. Few days after I bought this ford transit custom both cv joints was gone for a long time and for my surprise when I change on passenger side I saw the brake pads it was metal to metal just they swap the sensor on the other brake pads
2. Few weeks after I repaired everything above ad blue start all the problems as well warranty as well didn’t take any actions
3. About a month ago the thermostat it was gone and water pump as well and the van it was overheating all the time and for my surprise it was head gasket as well because in rugby area non of the garages want to deal with warranty company’s I need to do it myself when I take out the head it was water in the 2 middle pistons and a lot of rust on the pistons and valves I asked a specialist he told me that gasket it was gone at least minimum 3 years ago and I I bought the van last December
4. At last I was told from van monsters like my van is with chain and not a belt and of course it was a belt ready to go and if that was gone even more problems almost I forgot the mileages it was dropped on my van I bought it in clock with 88k and the original mileages was over 180k after investigation
PLEASE MAKE SURE EVERYONE WHO GOT SIMILAR PROBLEMS REPORTED AND GIVE THEM THE BEST REVIEW AND DONT EVER BAY ANY VEHICLES FROM THEM

Purchased my car and met Stuart and Dan, very informative and helpful from both..Great customer service from start to finish,and very pleased with my new purchase.

They worked hard to find me a new van within a short period of time. All the staff were kind, friendly and very helpful.

At van Monster Cannock Stuart was extremely helpful in every regard and had the patience of a Saint with me. Brilliant service highly reccomended

easy to deal with, straight forward and honest

Had a really pleasant experience with Nathan @ Cannock. He dealt with all my queries in a timely and professional manner. Will be doing more business in the future.

Really patient and helpful with the process of getting a truck sorted!

Thanks to Nathan and Dan for all of their hard work!

A great amount of detail was given. An accurate description of the van I eventually purchased . All done with great confidence. Dan. Was immaculate in his service to me.

If you're looking to buy a van then look no further then Van monster. Visited Van monster at Cannock and was seen to by Nathan. I asked what was the chance of taking a van away the same day to stop me losing days off work. Nathan went above and beyond my expectations and delivered the same day as requested. He certainly knows his trade well and is a real credit to your company. Thank you for making the experience a good one.

Excellent service, we return to Van Monster Cannock whenever we add to our fleet and Dan is always very helpful and efficient.

My experience at van monster was brilliant, daniel was superb and helped me regarding a transit custom. From start to finish daniel was very patient with me regarding my situation selling my vehicle and gathering my deposit for the new van. Overall fantastic company and i would highly recommend any of my friends and family to purchase a van from van monster. Thankyou again

Jordan

Great experience from start to finish. Website was clear and had everything we needed to know to narrow down our search. Tom at the Cannock branch was great. He was very informative and was very honest with his information. He made sure we were completely happy with everything before we committed and before we paid. Really fantastic customer service.

Although i sorted finance through another company the sales rep Tom was there from start to finish to guide me through the whole process, as this is my first experience buying from a dealership. Im glad he was there to make it an enjoyable and easy experience for me and don't forget a memorable. He even offered me a beverage while i waited.I couldn't of asked for a more straight up guy. Thanks tom!

Sold me a van 3 weeks ago , on purchase no coolant, wipers poor van was limited to 70 which no one had informed me about , valet poor and to top it off the van is now being recovered with it breaking down ,

Awful .

Good customer service and vehicle prepped as expected. Nathan helped sort it all out as usual

Great service couldn’t do enough to help who is wholly recommend anybody wanting to buy a van to go to Van Monster excellent service