Brilliant service all round from Emma at Van Monster. She was really helpful from the start and nothing was too much bother. We were kept fully informed throughout the whole process and everything w... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Brilliant service all round from Emma at Van Monster. She was really helpful from the start and nothing was too much bother. We were kept fully informed throughout the whole process and everything w... Ver mais
A empresa respondeu
Martin Hunter in the Newcastle branch was extremely helpful sorted everything directly with my finance company, taxed my van. Changed log book. Literally hassle free. Can’t recommend Martin and team e... Ver mais
A empresa respondeu
Started dealing with Neil, very professional and knowledgable, after I detailed what I required he went above and beyond to make sure I got what I asked for, Part way through Martin took over... Ver mais
A empresa respondeu
Absolute fantastic work by Emma from Blaydon branch. I needed a van sorted desperately for work and she moved heaven and earth to make sure I could drive the van away the same day. Really i... Ver mais
A empresa respondeu
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Escrito pela empresa

Chain Bridge Rd, Blaydon-on-Tyne, NE21 5ST, Newcastle, Reino Unido
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Respondeu a 100% das avaliações negativas
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Fantastic service from getting the van from another branch ( not overly happy at it costing £240 though! ). But Emma was class all the way through the purchase process, a few small issues noted and sorted. Only had the van a few days so time will tell. One very happy customer though and Peugeot Pat is a welcome addition to my business.
Emma was great to deal with from start to finish kept me in the loop with everything. Also helped explain with packages would be best etc, very happy with how smoothly the whole process went.

Resposta da Van Monster - Newcastle
Emma was very polite, pleasant and accommodating. I'd definitely recommend using Van Monster.

Resposta da Van Monster - Newcastle
Friendly staff, good prices and fair trade in offer. Car purchased was immaculate and had half a tank of fuel! No 'nit picking' approach to the trade in vehicle unlike some sellers I've experienced, and like 'We buy any car'.
I would honestly say this is the smoothest and the fairest car purchase to date. Many thanks to Emma the sales exec. who took care of this.

Resposta da Van Monster - Newcastle
Emma was great answered all our questions and any she couldn't she found answers before we purchased
Great service - thank you

Resposta da Van Monster - Newcastle
Today I collected a new van from Emma at the Newcastle branch. I went down last week to see what was in stock, she was great throughout the experience and even came in on her day off to do the transfer. Everything went very smoothly and talked me through all steps to carry out the process. I part ex my old van which they gave a reasonable price for.
Many thanks to Emma

Resposta da Van Monster - Newcastle
Great service from start to finish, transparent and helpful across the board. Emma was a great help and an asset to your company!

Resposta da Van Monster - Newcastle
Excellent service since the beginning of the negotiation. Highly recommended as they help you check the vehicle to be fully functional before signing and purchasing the vehicle. Warranty is very extend and lasts very long. Highly recommended with my car purchase.

Resposta da Van Monster - Newcastle
This is the second time i have purchased a van from this Company, The last one i had for 8 years and if i can get the same from this one i will be over the moon, The Sales assisitant Emma did a really great job from start to finish and i am a very happy customer

Resposta da Van Monster - Newcastle
Emma at the Newcastle branch was amazing guided us through everything helped us with our questions. Was so easy and comfortable to talk to. Amazing member of staff cannot fault her one bit absolutely amazing. Van is excellent really happy with the customer service and vehicle. Thanks very much Emma 😊

Resposta da Van Monster - Newcastle
Great experience quick and simple thank you Emma

Resposta da Van Monster - Newcastle
whole process was very easy. dealt wth Martin Hunter at newcastle branch. looked after me really well through every stage and kept me informed. van collection was spot on and the van drove lovely on way home. many thanks.

Resposta da Van Monster - Newcastle
Martin Hunter in the Newcastle branch was extremely helpful sorted everything directly with my finance company, taxed my van. Changed log book. Literally hassle free. Can’t recommend Martin and team enough. Great Van. Outstanding service.

Resposta da Van Monster - Newcastle
Martin was amazing from start to finish.
From walking through the door initially to collection of the vehicle he was extremely polite, friendly and welcoming. I never once felt rushed, like any of my questions were a bother or made to feel stupid or bad (this is still a rarity unfortunately as a woman buying a vehicle).
His communication throughout was excellent with regular updates and kept me in the loop with the multiple people he had to speak with to get the van sorted and ready.
I would 100% recommend anyone, especially women, to give Martin and Van Monster a visit for their next vehicle. I won’t go anywhere else now. Thank you for making the whole experience a pleasant one!

Resposta da Van Monster - Newcastle
Wonderful experience at van monster Newcastle. Martin answered all of our questions, kept us informed and was helpful from our first contact to driving away in our new van.

Resposta da Van Monster - Newcastle
Great Support from Emma, she was happy to let me look around at my own pace and also managed to answer all my question. FIrst class help form her witch made my chioce to use Van monster all the better.

Resposta da Van Monster - Newcastle
From my first phone call to Emma at van monster Newcastle to the collection of my new van with in 2 days. Emma was very friendly and helpful all the way through the process, kept me updated at each stage as the finance was dealt with. Great van low mileage. Brilliant all round

Resposta da Van Monster - Newcastle
Martin and Emma were really helpful, very happy with the van I picked up

Resposta da Van Monster - Newcastle
Emma was brilliant, really helpful. Brilliant service all around.

Resposta da Van Monster - Newcastle
Massive thanks to Emma for assisting me buying a van. Nothing was a problem to her. Kept me informed whilst the van was prepared. Many thanks Emma 👍

Resposta da Van Monster - Newcastle
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