VanPimps Avaliações 

326
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... Ver mais

Avaliado com 4 de um total de 5 estrelas

Just received and fitted my windows and they look awesome. Unbelievable fast delivery packaged very well. I just need the offside rear window that was out of stock but apart from that highly recommend... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought a set of windows for a transit custom. Fitment is appalling, so much so the rear quarters wouldn’t fit the van. Spoke to Caitlin who said she’d email me never did ! So af... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oficina Mecânica

Escrito pela empresa

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Informações de contato

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Reino Unido

  • vanpimps.co.uk

3,8

Muito Bom

O TrustScore é 4 de um total de 5

326 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(326)

21 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Ordered sidesteps for Mercedes Sprinter (large item) placed order on Monday arrived Friday to Scottish Highlands excellent efficient service will definitely use this company again
Thanks guys!

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Leather Transit Custom seat Covers - Perfect

Ordered the units in Black Friday (Already had my eye on them anyway so saw the actual discount).
Ordered them and was told they were on back order and given an ETA.

Just asked if I could be updated should that change. They let me know when they came in stock early and got them delivered promptly.

Perfect service really

FYI the transit custom leather seat covers are a pig to put on. When they're on, they're great but my god its finger torture to do.

6 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Company you can trust

A part of my order had not been received. Undoubtedly the Royal Mail had cocked up once again. However an email to Larah and the problem was solved (providing the Royal Mail deliver this time). Thank you Lara. Have a great Christmas Van Pimps.

5 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Regret ever buying from this company

Regret ever buying from this company. Received poor standard products and they have been wholly unreasonable and unhelpful throughout try to find excuses to get out of any responsibility, had asked for a refund on numerous occasions and got nowere. It is the first time ever I have had escalate an issue with a business as they being so wholly unreasonable and unhelpful.
They do not care, their customer service is poor and I have been left with a very bitter taste having dealt with them.

1 de outubro de 2023
Avaliação não solicitada
logotipo da VanPimps

Resposta da VanPimps

Hello Ayson, Many thanks for your feedback and we are sorry that your experience with VanPimps has not been the best. We do try to resolve issues in the best way we possibly can for our customers and we are sorry that you feel this way.
Could you please email larah@vanpimps.co.uk so this can be looked into further for you.
Apologies for any inconvenience caused,
VanPimps.

Avaliado com 4 de um total de 5 estrelas

All Eight glass on a Citroen Relay

So! I purchase 8 windows for my Citroen Relay van conversion.
Out of the eight, One was faulty and one arrived broken all in the bottom of it's bag.
Now I know Van Pimp cannot be responsible for damage in transit but the faulty unit has a glass fault from manufacturing.
I have fitted one so far and can say that the product looks great.
The adessive is very very hard to squeeze from the mastic tube.
Heated up as instructed.
& I ask for more primmer as 4 tubs for 8 windows is a bit tight.
my reply was no! you have enough.
spent nearly £900.00 and I have to go on Amazon and buy more.
Not great.
The service for the replacement glass was good.

20 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought a windows package for a…

I bought a windows package for a Transit Custom it came with a trim package FOC but they sent the wrong trim that is compatible with my vehicle. I have tried to talk to them since completely unhelpful be very careful dealing with this company. Check everything as they don't care!

21 de novembro de 2023
Avaliação não solicitada
logotipo da VanPimps

Resposta da VanPimps

Good afternoon, Many thanks for your comments. We can confirm that the U Channel you received is correct for your vehicle and this is why we sell it in our window packages. We sell thousands of interior edge u channels and never have come across this before also we have this fitted to our own Transit Custom van with no issues whatsoever.
We can assure you that we do care as customer service is a top priority to which we pride ourselves.
Apologies for any inconvenience caused, VanPimps.

Avaliado com 1 de um total de 5 estrelas

No good

Instead of floor I bought, was a jagged end of roll, refunded no problem.
2nd chance, window badly packed but survived the £13 delivery. Window trim untidy, refund/replacement denied by Craig.

£10 cheaper and free postage plus refund guarantee if you buy same window from E***

8 de novembro de 2023
Avaliação não solicitada
logotipo da VanPimps

Resposta da VanPimps

Hello,

We apologise for any inconvenience caused.

If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue.
https://www.vanpimps.co.uk/contact-us/

VanPimps.

Avaliado com 1 de um total de 5 estrelas

I ordered a new grille for my transit…

I ordered a new grille for my transit custom but the clips don't hold it back and they just pop back out. I even toom it to a bodyshop and they said the same thing.

3 de novembro de 2023
Avaliação não solicitada
logotipo da VanPimps

Resposta da VanPimps

Hello,

We apologise for any inconvenience caused.

If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue.
https://www.vanpimps.co.uk/contact-us/

VanPimps.

Avaliado com 3 de um total de 5 estrelas

Packaging Hi went to collect lady was very…

Hi went to collect lady was very helpful, purchased side windows for sprinter they look great fitted nice quality. Only negative is went to collect at loading bay young chap just handed me windows wrapped in cling film no other protection, asked if they normally comes like this he told me it cost extra for packing ? Being antique dealer I had blankets and straps to secure them over wheel arch.

2 de novembro de 2023
Avaliação não solicitada
logotipo da VanPimps

Resposta da VanPimps

Hello,

Many thanks for your review!

We’re pleased to hear you are happy with your new upgrades!

I do apologise for this, we do have extra cardboard packing that can be used for click and collect window orders however we do not fully box our click and collect orders like our shipped orders.

All the best VanPimps.

Avaliado com 5 de um total de 5 estrelas

Great service.

Window arrived on time and great comms.
Now fitted to replace the one some bad boys smashed trying to get into the van. They couldn’t!

4 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Van mats

Great sevice, good tracking ,kept informed about delivery dates .Delivered on time will def use again in future.Malcolm Irvine

30 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely perfect

Absolutely perfect. I ordered a Splitter for my van last Wednesday evening, Friday morning at 9am it was at my door .

25 de outubro de 2023
Avaliação não solicitada

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