Jemma got me my window to me early next morning even though it was after cut off time. The price was very competitive and the quality good. I'll definitely be using Van Pimps again.
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Veja o que dizem as avaliações
Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... Ver mais
Just received and fitted my windows and they look awesome. Unbelievable fast delivery packaged very well. I just need the offside rear window that was out of stock but apart from that highly recommend... Ver mais
Bought a set of windows for a transit custom. Fitment is appalling, so much so the rear quarters wouldn’t fit the van. Spoke to Caitlin who said she’d email me never did ! So af... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire
Informações de contato
Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Reino Unido
- vanpimps.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
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Fantastic service
Fantastic service, super quick delivery and I’m so pleased with my new windows.
Thank you
Ordered a Spoiler for my van
Ordered a Spoiler for my van, great price and relatively quick delivery
Gutted my free van pimps sticker wasn’t in the box tho🥲
Van pimps are great to do business with.
Van pimps are great to do business with, the glass came promptly and well packaged, and at a very competitive price.
Excellent customer service and great product
Super fast ordering system easy pick up from warehouse friendly staff upon collection.
Great product and simple to fit looks the part and does what it's supposed to do.
Beautiful reception with a selection of stock items I could have spent a fortune.
Will recommend anyone to visit if they can,will be definitely using them again for my next product.
Ordered some transit side steps
Ordered some transit side steps. Came with no brackets. 1 phone call and the brackets arrived the next day. Good efficient service. Would order from again.
The windows came on time and look great…
The windows came on time and llok great in the van A1
Great service
Great service, delivery was fast and well within the 2 days, communication fantastic, fitted 2 windows to my vehicle and the quality of the product made this easy. would recommend and use again.
I incorrectly order front cab curtains…
I incorrectly order front cab curtains for my 2018 crafter ,I had also expected the curtains to be thermal. They weren't just black out type so that was also incorrect, after contacting and sending pics as requested the labe actually said sprinter ? Anyway I took them back as local ,only to receive a partial refund by quite alot due to my error and the small print Thanks from an Ex customer
The new sliding door window and…
The new sliding door window and universal window arrived rapidly and well-packed. Surprisingly one friend and I fitted them in one day. No instructions are included, but the staff were happy to help with a quick phone call on Saturday. It is tricky to get the universal windows cut-out size worked out. I ended up with a small leak in the sliding door widow, fixed with the addition of a little more bonding.
Transit custom front splitter
Fantastic service and product. Very fast delivery. I'm already recommending to others. I will use them again.
Was nice experience and kind service
Was nice experience and kind service, everything arrived with on Northern Ireland like miracle.
Recommended
Easy to use website
Easy to use website, ordering and delivery when said. Product looks good, but not yet used.
Great service and love the products
Should/could have been 5/5
Quality products that fit well and look great.
Bought 4 windows for my van which arrived promptly and in good condition.
Went to fit said windows and found only 1 fitting kit which fits 2 windows.
Contacted customer service who were pleasant but informed me I needed to purchase another kit at £33 plus postage £40 total.
Maybe an oversight by me but having spent £400 on windows I'd expect the fitting kit included.
I was sent a voucher for free postage so tried use that to buy fitting kit.
Voucher had expired before deadline stated, contacted customer service again who agreed to extend voucher but as yet hasn't happened.
Fitting kit I did receive had a nozzle missing.
Overall, good product slightly let down.

Resposta da VanPimps
Poor aftetsales…
Tried calling you 3 times concerning my order and each time no answer other than telling me to phone back in 5 minutes. Only received half my order but impossible to talk to anyone
Great company to deal with
Ordered side steps for Citroen Relay L2 was told they won't fit the 2019 model but took a chance, and they fit perfectly. Got great service from VanPimps, good company to deal with, thank you but maybe you need to amend your information for the black aluminium side steps for Relay/Jumper/Boxer and Ducato L2 models.
GREAT COMPANY ALWAYS GO THE EXTRA MILE…
GREAT COMPANY ALWAYS GO THE EXTRA MILE TO HELP, SPEEDY DELIVERY AND TOP QUALITY ITEM
Excellent service great products
Excellent service great products
Poor customer carea full set of windows for my…
Bought a full set of windows for my MSRT Transit custom rear nearside window has black ceramic down leading edge same as offside but the doors are different widths consequently blocking vision looking out as well as bottom for wiper blade , I should have been informed of this problem as they claim they sell hundreds , but I am the first to complain ! Story of my life ! There answer was when I hang a curtain it will not be seen , really ! Bet if they had a 45k van would they be happy , still no reply

Resposta da VanPimps
Window arrived with an 8cm scratch
Window arrived with an 8cm scratch on it, called up and they said we had to provide a photo, did this and they only offered a 20 percent discount even though the consumer rights act says we are entitled to a full refund or replacement free of charge without any inconvenience to ourselves. Also their terms and conditions say you only have 14 days to let them know about damaged goods this is completely misinformed it doesn't matter what they say in their terms and conditions this is not in line with the consumer rights act of 2015 for faulty items please don’t listen to them. We did however report this within the time frame specified in their terms and also did everything they asked. Really disappointed as we wanted to buy many more things from them including a side opening window. Expected better from a van life company.
Update they sent out a replacement window so I have changed this to 3 stars. The reason it isnt 5 is they did not offer this as an option until after I complained with our consumer rights and wrote this review. Their initial email only stated they would offer a partial refund so it isn't quite as their response makes it seem. It should always be an option to replace it or refund and that should have been stated without us pointing out our rights and they are misinforming people by saying they only have 14 days to report a fault. This is untrue and against the consumer rights act.

Resposta da VanPimps
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