An amazing company with competitive prices. I also had the opportunity to ask a few questions about the new vape tax coming into effect via their live chat service, and thankfully I wasn’t presented... Ver mais
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Veja o que dizem as avaliações
Faith in customer service restored. Such lovely, professional individuals, not just one odd apple but all 3 of the people I spoke with. Went above and beyond when I expressed my concern over the rel... Ver mais
I didn't receive my package due to a delay with Royal Mail and emailed Vape.co.uk. Shelley emailed straight away and got another package shipped out to me and refunded my next day delivery fee. A few... Ver mais
Never get an order wrong the flavours are different to all other places that sell flavours the ones from here aren’t to strong or to weak they are perfectly balanced and well worth the price. Also you... Ver mais
Detalhes da empresa
Sobre Vape.co.uk
Escrito pela empresa
Welcome to Vape.co.uk, where our Human Centric customer service approach is at the heart of all we do. Established in 2019, we're one of the largest and most trusted online vape shops in the UK.
Our complete focus is on offering you exceptional customer service, replicating an in store experience for you online. We do this with a UK based customer service team that are human only and available 8am - 8pm 7 days a week, 365 days a year (including Christmas Day!).
We stock over 15,000 products and counting, with over 5,000 Nic Salts alone. If it's hardware you're after, we have thousands of big puff vapes and refillable kits for all types of vaper. We also stock coils and pods from the largest brands in the world.
We ship our orders 7 days a week from our UK warehouse with Free Next Day Delivery on all orders over £20.
Informações de contato
Henge Barn, NN127NQ, Towcester, Reino Unido
- helpers@vape.co.uk
- vape.co.uk
Shop Popular Products at Vape.co.uk
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Outstanding customer service
I didn't receive my package due to a delay with Royal Mail and emailed Vape.co.uk. Shelley emailed straight away and got another package shipped out to me and refunded my next day delivery fee. A few days later the original package turned up and so I contacted her to ask how do I pay for them? I was told to keep them as an apology for the delay. Outstanding customer service!!! Immediately sorted out and completely stress free. Brilliant!
16 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
"DARWIN CBD"…
I recently purchased the "DARWIN CBD" with 4× 450mg PODs, promising up to 2500 puffs! Your product appears to be broken or faulty, when I tried to replace the POD the bottom looks like it's fallen/apart preventing me from refilling the device! I am left with x 3 PODs that I cannot use?!?!?
Can you send me a replacement?
15 de setembro de 2026
Resposta da Vape.co.uk
Hi Joyce,
Thank you for taking the time to leave this review!
I am so sorry to hear there has been an issue with your order! I will arrange for a replacement to be dispatched out to you today and get in touch with you via email with further details :)
Thank you so much again for your feedback, we do take this onboard and we will always welcome any feedback both good and bad as this allows us to improve our service :)
Best Wishes
The Vape.co.uk Helpers Team
Great service
16 de setembro de 2026
One word....amazing
Fantastic customer service and friendly staff always willing to help and answer any questions. Fast delivery and extremely good pricing. On the one occassion i have had a problem with my order they rectified it immediately, which is rare with companys these days. I wont use anyone else since finding Vape.co.uk.
14 de setembro de 2026
Delivery service is fantastic
Delivery service is fantastic. Vapes and flavours are the best
9 de setembro de 2026
No problems 👍👍
8 de setembro de 2026
Had a damaged pod sent to me
Had a damaged pod sent to me, I let them no, and they were great, and sending me a replacement, no questions asked, great company
21 de setembro de 2026
Avaliação não solicitada
Vary good customer support
Vary good customer support, fast delivery, no issues at all.
8 de setembro de 2026
Great experience
Great experience, from start to finish, bought 4x 18650 batteries for my voodoo drag x2 and ordered 4 and delivered the very next day, excellent seller, highly recommended,
15 de setembro de 2026
Highly recommended
Absolutely wonderful I always receive my packages on time it’s quick and sufficient and they’re always doing great deals
7 de setembro de 2026
It was great very understanding man…
It was great very understanding man delvered on time would percuse again
15 de setembro de 2026
Great tasting vape liquid
Great tasting vape liquid, will be definitely buy again.
8 de setembro de 2026
So efficient and dependable and also…
So efficient and dependable and also reasonably priced
15 de setembro de 2026
Excellent service quick delivery never…
Excellent service quick delivery never had a problem using them
15 de setembro de 2026
Good device Hexus Go
Good device Hexus Go . Fills up to 15ml
so less time filling it up. Vape juice at the right strength for me
15 de setembro de 2026
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