Order took 10 days to arrive even though advertised as 48hr tracked. When it did arrive an important item was missing meaning I couldn't use some of the other items received. No communication... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Order took 10 days to arrive even though advertised as 48hr tracked. When it did arrive an important item was missing meaning I couldn't use some of the other items received. No communication... Ver mais
A empresa respondeu
Very user-friendly and convenient. The layout makes it easy to browse and find products without any confusion. I also like the option to get updates on promotions. Overall, a reliable and enjoyable sh... Ver mais
A empresa respondeu
Excellent quality product and service.I use this company for !most of my vape products and can honestly say their service is second to none with the best prices for postage and product with an easy to... Ver mais
VapeBig.co.uk is outstanding! The products are excellent quality and work perfectly — no issues at all. What really impressed me was their customer service. I accidentally entered the wrong address,... Ver mais
A empresa respondeu
At Vape Big, we believe vaping should be simple, affordable, and hassle-free. That’s why we’ve built our reputation as one of the UK’s leading online vape retailers, trusted by thousands of customers nationwide. We pride ourselves on offering the most competitive pricing online, ensuring you get unbeatable value on every order. From bestselling disposable vapes and e-liquids to advanced vape kits, pods, and coils, we stock the latest and most in-demand products from the industry’s top brands. Our catalogue is constantly expanding so you’ll always find fresh new flavours, devices, and deals right here. When it comes to service, speed matters. All orders are processed quickly with fast, reliable shipping across the UK, so you can enjoy your vape essentials without unnecessary delays. Whether you choose Royal Mail Tracked or express courier delivery, you can shop with full confidence that your order will arrive on time and securely packaged. Customer satisfaction is at the heart of everything we do. Our dedicated team is always on hand to help with product advice, order queries, or aftercare support. With Vape Big, you’re not just buying products—you’re joining a community built on trust, reliability, and unbeatable value. Shop smart. Shop Vape Big.
Vape Big, 124 City Road, EC1V 2NX, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service, my Vapes were received on time. Extremely much cheaper than any other vape website, would highly recommend.

Resposta da Vapebig
I categorically do not recommend this company, buy from other, decent sellers! I paid 210 euros for 20 vapes on April 25. The parcel arrived in Ireland and got lost in Dublin. On May 22, I started asking for a refund and am still asking to this day. At first they told me that I needed to wait for the parcel to return to UK. The parcel returned to the seller's warehouse on June 25. All this time they feed me promises and ask me to wait three working days for the money to be credited. Once during the whole week I was asked if I wanted my money back. I answered I want. The next week they asked me how I paid: from a card or PayPal. I replied that it was from the card. The third week I was asked to wait three working days, the money was sent. No money left. The manager has some kind of stupid way of communicating - he texts me at 15.40-15.45 at the end of his working day. All this drags on for months. People simply have no conscience. For me, 200 euros is a lot of money. I can forgive 20 euros, but not 200. Today is July 18th and I still haven’t received my money back. Do not buy anything from this company!!!
Great service, goods were received in good time and I was contacted personally to assure me they would be despatched. I received an email with a tracking number so very happy. Extremely good value, much cheaper than any other website, would highly recommend.

Resposta da Vapebig
Same experience as the previous recent 1 star review. Ordered but not received anything and so far not getting any response and not delivery tracking information??
Seems like I have also been scammed.
Terrible think I have been scammed received order confirmation no delivery and contacted customer services no one has got back to me ….don’t waste your money
Fantastic product quick delivery

Resposta da Vapebig
Cheapest pro max 4000 I could find, good selection of vapes on their website. Will order from here from now on. Cheers.

Resposta da Vapebig
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