dont order from them, so...i have ordered a a vape tank, was waiting for delivery for three days, on forth day i have receive an email that my order is cancelled and i will receive an refund, why they... Ver mais
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Veja o que dizem as avaliações
Edited** Since placing this review i had a phone call from the company who were happy to exchange the faulty vapes. Customer service, although a little slow to respond, was good and the issue w... Ver mais
A empresa respondeu
Very easy to find the exact e-cigs that I needed. I was a little cautious at first due to some negative reviews but they mainly complained about non-working devices or burning devices (burning is usua... Ver mais
A empresa respondeu
I ordered and paid via bank transfer and I hadn’t seen the payment had been rejected by my bank. I’d tried to contact via email and Facebook and the messages bounced as I think there is a technical d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vape fast UK’s largest online vape eliquid store and supplier of disposables devices, vape kits, vape pods, vape tanks and replacement coils. Our mission is to supply you with the simplest quality e-liquids and vape hardware at the simplest possible prices. OUR STORY Vape Fast opened Vape Superstore’s doors (online and in Manchester) back in 2016. Originally created to be a specialist vape shop that brought legitimate product choices and better quality to vapers, we’ve since expanded to supply the foremost comprehensive range of products within the UK. By trading online and on the main street our aim was to be an accessible resource for people that wish to try before they buy also as catering to those too far to go to a store . Since then, Vape Superstore has grown considerably. In 2018 we also released our first e-liquid range, exclusive to our stores and website
Informações de contato
17 THE ROCK , bl9 0jp, bury, Reino Unido
- 744 842 3393
- help@vapefast.co.uk
- vapefast.co.uk
3,6
Bom
145 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery good product
19 de novembro de 2023
fast delivery and good price
13 de novembro de 2023
Great products and good customer…
Great products and good customer service!
25 de outubro de 2023
Avaliação não solicitada
Delighted and very pleased
12 de outubro de 2023
Good service!
Quick and good service every time I’ve ordered never an issue :) will continue to order
25 de setembro de 2023
Always a great friendly service
25 de setembro de 2023
Very good easy process and cash back…
Very good easy process and cash back and fast delivery
15 de setembro de 2023
So helpful
So helpful, Amazing products & customer services (especially by Mandeep) extremely helpful. Swift delivery, no problems at all. Great products, great price 5*
Would & have recommended to many friends.
Thank you
2 de agosto de 2023
Avaliação não solicitada
Resposta da vapefast.co.uk
Thank you for kind review.
We appreciate it.
Hope to deal with you soon at Vape fast.
Resposta da vapefast.co.uk
I am sorry to hear that, the order placed on Friday are shipped next working day which is Monday as there is no shipping on weekends.
The same had been mentioned under the shipping section.
Regards,
Excellent customer service and great…
Excellent customer service and great products and price shipping is also great
24 de agosto de 2023
Avaliação não solicitada
Resposta da vapefast.co.uk
Thank you for kind review.
We appreciate it.
Hope to deal with you soon at Vape fast.
Great Experience always
Great Experience always, few days back even when their website was down, when I called them they promptly dispatched my order, they are so warm and so helpful. Really appreciate and always recommend them.
8 de agosto de 2023
Avaliação não solicitada
Resposta da vapefast.co.uk
Thank you for kind review.
We appreciate it.
Hope to deal with you soon at Vape fast.
Issue on my end with bank transfer and dealt with quickly and efficiently by Vape Fast
I ordered and paid via bank transfer and I hadn’t seen the payment had been rejected by my bank. I’d tried to contact via email and Facebook and the messages bounced as I think there is a technical difficulty with the website.
After speaking via WhatsApp my order was shipped and I have received my order today along with a few freebies! Happy with the customer service I received.
15 de agosto de 2023
Avaliação não solicitada
Resposta da vapefast.co.uk
Thank you for kind review. We apologies for the issue.
We appreciate your kind feedback.
Hope to deal with you soon at Vape fast.
Happy customer
I've just received my second order and I'm very pleased with the products. Unfortunately I had some issues with my latest order, and was unable to reach out because all avenues of contact were blocked because of website issues. However the company reached out to me after reading my original 1 * review and explained the issues they were facing and immediately shipped my order. The gentleman was extremely sorry for the inconvenience genuinely so I believe and as a result I now have my order plus a free bottle of juice and will continue to use the company. I also now have a phone number for any future issues.
They have now gone above and beyond to make me a happy customer and I can now throughly reccomend them.
9 de agosto de 2023
Avaliação não solicitada
Resposta da vapefast.co.uk
Hello,
Thanks for the kind review, we apologies for the technical error. Now every thing is sorted and running. We are glad your issue was resolved as per your expectations.
Thank you
Went above and beyond to make sure I…
Went above and beyond to make sure I recieved my vape when needed and good communication
21 de julho de 2023
Avaliação não solicitada
Resposta da vapefast.co.uk
Thank you for kind review.
We appreciate it.
Hope to deal with you soon at Vape fast.
Fast efficient service for a known…
Fast efficient service for a known product. Will buy again
2 de julho de 2023
Resposta da vapefast.co.uk
Thank you for kind review.
We appreciate it.
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