They shipped my package then intercepted it claiming I committed a fraud and UPS placed a delay on the tracking progress. I committed no fraud and they gladly took my money. Once they do this you hav... Ver mais
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Veja o que dizem as avaliações
Well I was told from UPS that my package was a fraud and I would need to get my refund back. But I don't know how to get ahold of customer service. No one answers on the chat and I called the number t... Ver mais
Compre un vape que a los dias presento fallas.... atendieron enseguida, con mucha amabilidad mi reclamo y me fue reintegrado mi dinero. Empresa super responsable. Yo la recomiendo 100% I bought a v... Ver mais
A empresa respondeu
I got scared after ordering because of the poor reviews, which I didn't check prior to ordering, but I will say that I'm very pleasently surprised. The vapes arrived on time and in perfect working ord... Ver mais
Detalhes da empresa
Escrito pela empresa
At Vaping.com, the customer is at the heart of everything we do. We're proud to offer great prices on an impressive selection of vapes, components, and e-juice from over 150 top brands. Enjoy free shipping on orders over £20! Our genuine commitment to your satisfaction means we're always ready to provide advice and address any concerns. If you have any questions, feel free to reach out to us at support@vaping.com.
Informações de contato
Reino Unido
- support@vaping.com
- vaping.com
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support was accommodating for my mistake
I haven't received my order yet, but I realized I ordered the wrong pods a few hours after I placed my order. So I emailed support and asked them if it would be possible to exchange the wrong pods I ordered for the same dollar amount in the correct pods I needed, or if they could cancel/refund me for store credit (since I was planning to buy the correct pods from them anyway), and Taylor got back to me in under 12 hours and told me my order was cancelled and my debit card would be refunded in a few days. Fortunately I had enough money to go ahead and order the right pods so I'll probably write another review when they come in. Btw: I know it sucks having to wait for your card to get refunded but as someone who works in a place where we often have to delete card swipes I understand that that sort of thing is out of the control of the store and often has way more to do with your bank than the person refunding you. And I want to mention that I needed to change/cancel my order because of a mistake that *I* made so I appreciate that customer support was willing to accommodate me.

Resposta da Vaping.com
Will Continue To Buy For Sure!!!
I've made many purchases of Beco Mesh Disposable Vaptios and they are by far the absolute best! Great flavors - my favorite is the Blueberry Raspberry. Awesome value and never had a "dud."

Resposta da Vaping.com
This is my first AIO and I'm pleasantly…
This is my first AIO and I'm pleasantly pleased. Easy to use from charging to loading with juice to replacing coils. This is a must have for beginners like myself.

Resposta da Vaping.com
DO NOT BUY FROM VAPING.com
DO NOT BUY FROM VAPING.com
The delivery company they use is ridiculous… they tried to deliver to the wrong address one time and it has taken over 2 months and I still haven’t received my refund… customer service sucks just as bad

Resposta da Vaping.com
NEVER RECEIVED!!!!!!!!
I am seriously disappointed in this company. You’re asking for a review on a product that I never received. After lodging a complaint was assured shipment was on the way…still NEVER RECEIVED!!!!! Will never purchase from or recommend this site again!!!!

Resposta da Vaping.com
My order never came
My order never came. Terrible customer service. Don’t buy from this website.

Resposta da Vaping.com
Do not use them.
I ordered some fluid back in February. After waiting a month, because I read the reviews (about how it takes forever but you eventually get it), I get impatient. I emailed support two weeks ago. They assured me it would be delivered by the end of the week and if not to let them know. Well. It didn’t arrive. I let them know. Got no response. Asked for a refund, still no response. Avoid this company like the plague. They had the audacity to ask me to review these products?!?! How do I review something I’ve not even received?!?! I would love to give my opinions about the fluids. Unfortunately, I can’t. I don’t know what happened but I’m over it. I want what I paid them back and to be done with them.
Avoid. 0/10. Do not recommend.

Resposta da Vaping.com
The run around
I've been ordering with vaping.com for almost a year. Although the quality of products is up there, the shipping and complaint departments have some work to do. I made an order back in January of this year. The order was delayed and ended up having an attempted delivery while I was out of town on vacation. There was a note left on my door to email the shipping company. I did, promptly. I never received a response. I've reached out to vaping.com and route to either obtain my shipment or to get my money back. Both companies always refer me to the other. The lack of accountability, transparency, and mishandling of my products/money has made it clear to me that this company is not trustworthy enough to have my business. I should be able to obtain my money for services not rendered, but it appears that as long as they toss you over to the shipping/insuring company enough times that you will eventually give up and allow vaping.com to keep the profit.

Resposta da Vaping.com
A well earned 5 star
Leaving a 5 star rating. While I did run into some issues, some of which out of their control, the problem was rectified in a timely manner. I was put at ease with the issue through the great customer care. I will shop here again.

Resposta da Vaping.com
I've ordered from here several times…
I've ordered from here several times with no problems at all. This last order however was a disaster. Several weeks had gone by and I realized I never received my order. I reached out to customer service for an update. I was told that my order never shipped because the items were not in stock. I was offered a full refund. The problem is, I ordered these specific items at that specific time because they were on sale. I waited a few more days and just did the refund. Once I placed the new order, the customer service rep told me he/she would keep an eye on it. They did. My replacement order arrived in a timely manner. Props to Taylor for handling all of that for me. I was given a 20% coupon code to use for this order. That was nice, but it still made it more expensive then when I had originally placed the order. That's the reason for only 3 stars. I understand that mistakes happen. It was just unfortunate that I had to pay for THEIR mistake.
Update: At the end of this process, vaping com made it right. They shipped my replacement order very quickly, AND refunded me the difference. Well done. Special shout out to Taylor.

Resposta da Vaping.com
Great experience
Great experience..easy to order and great product when it arrived

Resposta da Vaping.com
If you like getting ripped off
If you like getting ripped off, do business with these people. I ordered something from them over a month ago. One excuse after another. Still never have received merchandise, charge me and never sent it to me. Awful awful awful awful

Resposta da Vaping.com
WARNING! Do NOT buy from here!!
If I could leave zero stars I would. I received the Sky Solo vape and when I try to use it the tip got so hot I couldn’t keep my lips on it. I wrote the company immediately after buying and trying it and they responded and asked I take a picture of it lol umm ok. So I sent a picture and they said they would help me troubleshoot it lol, I haven’t heard a thing back after sending multiple emails. I will be contacting my credit card company now to file a charge back against these frauds.

Resposta da Vaping.com
Delivery time 3 weeks long… old juice...
Delivery time was close to 3 weeks long from order placement. Both of the salt nic products I purchased were stale and flavorless as its production date was over a year old. Won't be ordering from here ever again.

Resposta da Vaping.com
Fling E-cig-I’m loving It!
I just received my second order of the Menthol Flings. I love them! I have not had a regular cigarette in over 2 weeks (and I was a two pack a day smoker)!
The Fling E-cig is so similar to the real thing. Puts out a good amount of vape and feels like I’m taking a drag from a real cigarette. I did cough a bit on the first few drags, but that was part of learning how to use it. I love the convenience of it being disposable. I started with the 5.4% and just received the 3.6%. I’m trying to cut down on the nicotine and this product is perfect for that.

Resposta da Vaping.com
Customer service has been awesome
Customer service has been awesome. Alex is always very helpful. This best online vaping store I have found yet. I highly recommend giving this a try. Shipping is pretty quick.

Resposta da Vaping.com
Taylor is extremely helpful
Taylor is extremely helpful, kind, and professional! I cannot speak on the order yet as I haven't received it. There was some issues with shipping and Taylor got it reprocessed for me. Hopefully I receive my order soon.

Resposta da Vaping.com
Great Place for Vape Supplies and Great Customer Support
Vape.com is a great place to order your supplies through. The customer service is great. Although there is some delivery issues due to shipping companies, they were still able to get me my products. I love using this site for my vape needs.

Resposta da Vaping.com
Great experience
Great experience! I would definitely order from here again!

Resposta da Vaping.com
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