Vaporesso official Avaliações 

218
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have always used Vapresso but unfortunately their products are unfit for purpose. 3 out of a pack of 4 pods constantly leak and leave juice in your mouth. Originally I thought it was my old vape mak... Ver mais

Avaliado com 1 de um total de 5 estrelas

Really really bad! I’ve ordered on the 16th of September and today the 19th of October it still isn’t delivered, it’s not even on a flight as we speak!!!!! HOW??????? And the tracking code doesn’t wor... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought a Xros Pro 2 only 2 months ago and i've had constant issues with it. I was told by the vape shop I bought it from that the pods are a constant nuisance but also was advised to buy it in the f... Ver mais

Avaliado com 4 de um total de 5 estrelas

Volevo cambiare la recensione scritta in precedenza. Effettivamente la prima Armour che ho acquistato l’ho dovuta cambiare per i problemi di ricarica di cui sopra. Ma la seconda dopo aver cambiato i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comidas, Bebidas e Tabaco

Escrito pela empresa

VAPORESSO (Official Brand Account) VAPORESSO is a leading global vape brand dedicated to innovation, premium quality, and harm reduction through advanced technology. Since our founding, we've been committed to delivering exceptional vaping experiences backed by cutting-edge R&D, strict quality control, and a user-first philosophy. From pod systems to advanced kits, every product is engineered to meet the highest standards of performance, safety, and design. This Trustpilot profile is our official brand hub — a space for sharing brand updates, and gathering authentic feedback on our overall brand experience, product innovation, and customer journey. We welcome honest reviews that help us continuously improve and serve our global community better. (For order-specific inquiries, shipping issues, or after-sales support related to purchases made on the online store, please visit another dedicated account VAPORESSO STORE Trustpilot profile, where the store support team is ready to assist you.)


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

218 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 76% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(218)

55 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Missing parcels and bad customer service

Parcels missing from the powershop community and the admin team from the uvcommunity have some of the worst customer service ive ever seen, posts hidden in competitions because you are winning but they only want people they know to win.

4months ive been in the dark and many others regarding missing parcels no email address will get a reply and no admins will respond to this.

6 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zero Star. Horrible Experience

I would give them a zero star if I could. So many issues trying to order from this company. I ordered a product they said they had in stock and it took me 3 months to receive. They wouldn't reply to emails until I mentioned taking them to court. When they did finally ship my items, they sent it the slowest way possible taking 2 weeks to get to me. Never ever will I order from these frauds again.

2 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never again

This is the website I won’t order EVER again. I purchased a product from them two years ago and the shipment was really fast. However, the device stopped working so I decided to order a new one. I did place an order on May 3rd. Today is June 16th, and the order was NEVER shipped. Even worse - I sent them 4 mails and they NEVER got back to me, but I still receive their marketing mails to order more and more. They were really fast to charge me for NOTHING. There is not even an option to receive my money back or cancel the order. HORRIBLE CUSTOMER SERVICE. Don’t waste your time and money.

3 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Purchased a Vaporesso Armour Max

Purchased a Vaporesso Armour Max. Leaking from day 1 From local vape shop as opposed online. £85 with batteries, standard spare tank etc... The cover does not cover the spare tank provided. The reason leaking? Once did a little research as to how to take apart? Once did, the tank on it was literally split in half! So, ok... do a bit of research. Learn how to take it apart. Pop the atomiser in the spare tank provided... which the tank guard is too small to fit over. But at least does not leak any more. But then, not sure why, it died a week ago. Whilst charging happily. Finally, after loads of looking up... Had to press the power button 5 times in a row. Hey presto! Suddenly back to life. Nothing in the instructions provided, or on their site about this. Just the "click 3 times" if you want to go into the settings. Very poor if you are investing £85 all in for a supposed "quality product"! Finally it is working now... Pity none of that lot in the instructions...

13 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Their customer service is horrendous

Their customer service is horrendous. Contacted them regarding a product that I ordered that spent over a week sitting in a warehouse without even being shipped and requested a refund as the response I received was awful. I have had to email them multiple times for anything to happen I ordered the product on the 27/05 and to this date of making this review 11/06 it still hasn’t been shipped to the UK let alone delivered. They are now ignoring my emails and my requests as the tracking app they use is awful and does not even work. What kind of customer service is this?

11 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Contacted about a product still within warranty and received an email to send pics of the problem. Have now gone weeks without a response after multiple attempts to reach out to them.

12 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

After a month nothing

I bought this for my mom who’s trying to quit smoking and she’s leaving soon to our country for 4months! I thought it had plenty of time to arrive but one month later didn’t receive anything, if I knew I would have never bought this from this company and just go to a shop! I’m about to do chargeback because this long shipping time is indicated nowhere in their website! Wish I seen these reviews before! 😡

12 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst customer service ever.

Worst customer service ever.
Waiting for 3 weeks to get a reply on s simple request. Even send them a reminder.
No response, nothing.
They lost a loyal customer :(

8 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I placed an order on Friday and the…

I placed an order on Friday and the following Friday it was still sitting there waiting for these incompetent people to drop it in the mailbox. I've asked for a refund several different times and they won't acknowledge that I'm asking for my money back. These people suck. Avoid ordering anything from these con artists.

21 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid!!!

Avoid!!!! Ordered a vape on 2nd Feb. On 20th Feb I canceled the order as it was still being processed. They canceled it immediately and Shopyfy said it has been refunded. It's now 24th of February and I still haven't received the refund

2 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tantezs-la, elle vous séduira

Modèle Armour depuis 1 année, très asisfait.
Résistante, bonne tenue en main, infatigable, recharge tout les 3 jours.
Le look est es est exceptionnel et sort de l’ordinaire des produits un peu trop batrbir à à mon goût ( après cela n’en engage que moi)
Elle easpiration, bon réglage, froid comme chaud et cela c’est le top, mais 2 accus.
Bonne experience a tous.
Timejackcer

3 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Xros sucks

Brought an xros or whatever less than a week ago. Told it has good reviews. Used to 2 days. Went flat before finishing work. Didnt taste like juice. Left it on my desk for 2 days and went to use it and it wasnt working. It leaked juice all into the inside of it. Cant be bothered fixing it or taking it back so i lost out on 50 bucks. Definitely getting another smok nord c. Waaaay better

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Vaporesso Gen Fit 40

Ho comprato una sigaretta elettronica Gen Fit 40 e tranne i primi 2 mesi iniziali ha iniziato a perdere liquido dalla ghiera per la regolazione del flusso d'aria.
Inspiegabilmente perde liquido anche dal fondo del dispositivo dove c'è la batteria.
Inoltre la batteria da 2000 mAh dura meno del dispositivo che avevo precedentemente con batteria da 1500.

9 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't buy it

I bought one week ago the xros4 and separately the 1.2 omh coil head pod (Amazon).Mm.. not really impressed with this vape. The liquid is leaking when you vape. And the head pod where you pour the liquid is very hard to remove, like I never could open it and always have to ask someone to do it for me and even they struggle. But i don't recommend this brand.

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Doesnt everybody love drinking e-juice

Doesnt everybody love drinking e-juice? Just bought the ros4 mini and 2 different pods just spewed the liquid up past my lips. Also the tip actually gets hot. What a crap product. I should have gone with the g3 caliburn for a little more cost as it has a drip tip with a no spit back guarantee

2 de janeiro de 2025
Avaliação não solicitada

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