Have made online orders from north of England and every time arrived very promptly despite last minute orders. Recently placed an order by mistake. Emailed about it, despite sending to the depot, cu... Ver mais
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Veja o que dizem as avaliações
I have ordered vegetables from veenas on 25th of july, order number 88898. They gave the delivery date 28th of july, continuously we are trying to reach out, but no response We haven't received til... Ver mais
Vinas Cash & Carry is a great place for grocery shopping. The store is well maintained, clean, and organized. They offer good quality products at low prices, which makes shopping very affordable. The... Ver mais
Recently ordered for the first time from Veena’s. The delivery was prompt and perfect, the packaging was very neat and I am really impressed about the price, variety, quality and packaging. Custom... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Veenas UK’s No.1 Indian Online Supermarket for Indian Groceries, Rice, Fresh Vegetables, Fruits, Keerai / Leaves, Frozen Foods, Household items, Pooja Items etc. It is known for its vast variety of quality Indian grocery products, Asian groceries, Srilankan groceries, Oriental, Afro-Caribbean and Pakistani grocery products. We stock fresh and native products from across the globe. Get all your food essentials, home products delivered to your doorstep with great offers. Free delivery, fastest delivery, secured payment options are additional benefits for online shoppers. more information Visit website: www.veenas.com
Informações de contato
Veenas - Cash and Carry, 77 - 79 High Street, Barkingside, IG6 2AF, Ilford, Reino Unido
- +44 (0)20 8550 2244
- review@veenas.com
- veenas.com
3,6
Bom
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Suran
Got the Suran today, quick delivery and very fresh! Brilliant
30 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Phil Ladley,
Thank you very much for your lovely 5 star review. It’s always so refreshing to hear that we are doing a good job! Our procurement team work really hard to serve fresh stocks to our customers. We hope Veenas will be your all time shopping site. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
I like the way my shopping was…
I like the way my shopping was delivered to me and the accuracy they dealt with my additional on line shopping overall I would definitely recommend Veena online shopping to my friends and family.😃
29 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Bibi Feeroze Furreedan,
Thank you for the wonderful review and for taking the time to share your feedback with Veenas. Our priority is customer service and we are extremely happy that we met that mark! Kind customers like you make our job a pleasure. We hope Veenas will be your all-time shopping site. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Excellent products and service.
26 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Sheetal Belhe,
It’s always so refreshing to hear that we are doing a good job! Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
On time and all items intact 😊
25 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Nischal Rao,
Thank you very much for your amazing 5-star review. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Excellent service
25 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Rashwin Shetty,
Thank you very much for your lovely 5-star review. Your satisfaction is our utmost priority and your review reaffirms the hard work we put in every day. So thanks for your positive words and we look forward to seeing you again. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
This was my first order
This was my first order. I was very pleased with the quality of the items and delivery was on time. I got reminders on my phone about the delivery date and time which was really helpful. The only suggestion for the next time would be to reduce the amount of packaging material. That’s my personal view as they believe we need to be using less plastic packaging for the sake of the environment.
24 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear vanitha naik,
Wow!!! Thank you so much for your lovely review and for taking the time to share your feedback with Veenas, we really appreciate your suggestion and We admire your wonderful view of environmental care, We will convey this suggestion to our concerned department and looking forward!!! So again thanks for your kind words and We hope Veenas will be your all-time shopping site. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
pleasant shopping experience
It was really wonderful shopping experience. smooth ordering process, quality of items was also perfect. delivered in a nice pack on time.
24 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Balakrishnan Thangaraj,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Loyalty is the backbone of every successful business. Without loyal customers like you, we wouldn’t still be in business today. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Good place to buy Indian Groceries
Good place to buy Indian Groceries. Have been ordering this from a year and never disappointed with the services and items.
Reason behind 4 points is mainly because of cost. It's going bit higher rate. I understand it's because of supply and demand but would be great if we can get some discounts or nominal price like in shops.
24 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear poornima nag,
Wow!! Thank you for the great feedback, Because of loyal customers like you, we’re excited that Veenas is growing so fast. Thank you for continuing to choose us throughout the years!! Thank you so much for your understanding, We will take your notes & convey this to our concerned team! Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
I am quite impressed by the customer…
I am quite impressed by the customer support I got from Veenas.This is my first time ordering from them.I am getting a quick delivery as well.
23 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Rachna Mathur,
Thank you so much for your lovely review!!! We're so glad to provide 24X7 customer support. We put customer experience and satisfaction as our priority. It's so great to hear you enjoyed your experience with us and we really appreciate the time you took to share your feedback with us and to the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Good quality products and specifically…
Good quality products and specifically on-time delivery with friendly reminders about date and time.
23 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Pavan Chamarthy,
Thank you very much for your lovely 5-star review. We try really hard to provide a great shopping experience and are really happy to hear that you enjoyed it. We really appreciate the time you took to share your feedback with us and the community. We hope Veenas will be your all time shopping site. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Very good packing
Very good packing. Ordered items are there as expected.
23 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Graga Selvan,
Thank you very much for your lovely feedback!!!! We are showing keen interest in terms of packing each type of product. We’re here for you anytime, We hope to welcome you back again soon. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Vegetables was fresh and packaging for…
Vegetables was fresh and packaging for frozen items was good . We received it on time .
23 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Rahul sajini,
ow! Thank you so much for this great 5-star review. we really appreciate the time you took to write such a detailed review! We are always happy to serve you better! Our procurement team works really hard to serve fresh stocks to our customers. We hope Veenas will be your all-time shopping site. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Excellent service.It is one of the…
Excellent service.It is one of the best place to shop for Indian groceries.
22 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Neethu Antony,
Thank you for making your purchase with Veenas!!! We are pleased to hear you're impressed with our product and services. We really appreciate the time you took to share your feedback with us and the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Always had a good experience shopping…
Always had a good experience shopping at Veenas. They have a really good selection of Indian, specifically South Indian brands and the delivery packaging has also been really good. Many orders and no damages so far.
22 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Brijesh Gopinath,
Great to know that, as complemented we have a wide range of products in order to keep our customer back home tradition in live thanks for your review will retain our good service to meet customer expectation. Your feedback fuels us to move forward even stronger. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
I have been shopping from Veenas from…
I have been shopping from Veenas from last couple of times. I wanted the stock immediately and Suganya from the store really helped me a lot. She was responsive even after her working hours and made sure that I get the delivery even on short notice.
21 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear sakshi gupta,
Thank you very much for your lovely 5-star review. We're so glad to provide 24X7 customer support. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We’re here for you anytime. We hope to welcome you back again soon. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
The worst online grocery store.
The worst online grocery store.
They deliver the products late and send stale stock and don't think it's their responsibility or liability to refund. All other stores you would shop at have a basic policybof refunding the customer without arguing or asking questions, because it is their liability if they get it wrong. But Veenas customer service and business ethos is such that they think we as customers have to bear the loss, and that they'll do better next time, and that they don't have any responsibility.
Dealing with their after sales representatives is a nightmare and they don't ever respond or return calls.
The stock they send is always crushed or broken and not fresh. The groceries they send will be expired products.
Avoid this store at all costs.
19 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Neethu Ram,
Thanks for taking time for your review. As we explained we have initiated refund on several occasion, however when its become a regular practice from your end where there is no ground we intimated the same and stop the refunding faulty claims. Which made you turn all your good review into bad. We still looking forward you do shop with us and we still support customer on any genuine claims or damages.
Best place to shop for my Indian…
Best place to shop for my Indian groceries. Could always find what I am looking for and at a reasonable price.
18 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Shradha,
Thank you for the wonderful review and for taking the time to share your feedback with Veenas. Our priority is customer service and we are extremely happy that we met that mark! Kind customers like you make our job a pleasure. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Yogi's response was super fast and she…
Yogi's response was super fast and she was able to respond to all my queries. Thanks very much!
17 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Krishnan Sadhasivan,
Thank you very much for your lovely 5-star review. We're so glad to provide 24X7 customer support. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank You
Delivery and packing
I placed an order in veenas online shopping few minutes back I received delivery to my home.
I am very happy with this online shopping I can find all ASIAN frozen food and groceries and fresh vegetables items which I exactly I want.
I recommend this store.
16 de março de 2022
Avaliação não solicitada
Resposta da Veenas - Groceries Online Shopping in UK
Dear Upendra Bhairy,
Your feedback means the world to us!!! We are always happy to serve you better! Our procurement team works really hard to serve fresh stocks to our customers. We are pleased to hear you're impressed with our product and services. We really appreciate the time you took to share your feedback with us and to the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Resposta da Veenas - Groceries Online Shopping in UK
Dear Esh,
Thank you for the great feedback. We try really hard to provide a great shopping experience and are really happy to hear that you enjoyed it. We hope Veenas will be your all time shopping site. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
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