We needed a valuation on our property urgently, and even though we got in touch a month after they'd completed our survey, they provided it for free and turned it around the same day. Adam Pritchard w... Ver mais
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Veja o que dizem as avaliações
Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Ver mais
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Ver mais
An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
Informações de contato
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, Reino Unido
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
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Really good service end to end
Really good service end to end. Highly recommended for a L3 survey of a victorian period conversion in NW6 london. High quality work and good comms throughout. Thanks Alex and Adam.
I found them to be professional
I found them to be professional, honest and reliable. They came to view the property on the booked day and delivered the survey after a few days. The report was well researched and they were knowledgeable about my area and the broader market.
Would really recommend Smart Home
Would really recommend Smart Home Surveys - we got our survey booked in really quickly. Dan was great, wrote a really comprehensive survey report and had an indepth post survey call to talk through the issues the survey highlighted. He was frank and matter of fact which I really appreciated.
Excellent service throughout
Excellent service throughout, thoroughly professional and could not fault them.

Resposta da Vela Survey
Adam at Smart Home Surveys did an…
Adam at Smart Home Surveys did an excellent job. Very thorough and helpful in talking me through the process. Highly recommend

Resposta da Vela Survey
Knowledgeable, efficient and able to do the job
They did an official rebase survey of my property as required by HMRC. They knew exactly what I needed were able to complete this effortlessly. They kept me in the loop of progress. Professional and courteous, they were a great find. Thank you. I would definitely recommend them to anyone needing property surveying.

Resposta da Vela Survey
This company saved us from a really bad…
This company saved us from a really bad purchase. We got the level 3 report, and it was super thorough!

Resposta da Vela Survey
Very efficient to organise
Very efficient to organise, with a completed survey back with us within 1 week.
Insightful follow up call was also easy to schedule at a time to suit me. Provided great context for what was included in the report, which really helped us understand the condition of the property.

Resposta da Vela Survey
Great service
Great service, and Adam was super helpful and kind. I strongly recommend Smart Home services.

Resposta da Vela Survey
Super service
The service was efficient (done shortly after I requested it), cost effective (best price I could find) and they were quick to respond to my questions.

Resposta da Vela Survey
Excellent services
Our request for a survey was carried out within days of the instruction and the report followed soon afterwards. The survey was a level 2 survey with pictures and the report was very thorough and easy to understand. Over a telephone conversation, they recommended a level 2 survey because a level 3 one would be an overkill, even though there is quite a price difference for them. The pictures were optional and we found it very helpful as you don't always see what the surveyor sees during a viewing. The included phone call after the survey was extremely helpful to talk through the issues. For us, there was one particular issue they identified amongst others that is essential for our decision with the purchase and the report has come in time for us to pause the conveyancing work while it is being resolved. We don't know what the result might be yet but the survey results played a huge part in our decision making process. I would recommend their services.
Very helpful guidance from Adam
Many thanks to Adam for his very helpful and honest assessment of which Smart Home surveys would and wouldn’t be right for my needs. Adam took time over the phone to understand my enquiry and talk through relevant considerations for my property. For a first-time buyer, this independent guidance was very much appreciated.
Helpful and useful advice and recommendations!
Ian and Adam from Smart Home Survery were great. Adam expediently took care of the admin side of things and Ian went in to look at the property I was considering. The report he offered was very thorough, and he took the time to have a phone chat about it after I received. The property was problematic, and I needed some clarification in order to decide if the property was right for me. Ian gave me a sense of what I would be looking at in the future if I did decide to purchase. Super important info and really helpful too.
Smart Home Surveys did a very thorough…
Smart Home Surveys did a very thorough and professional job for us on a high value house that we were purchasing. They were recommended by a top independent Estate Agent and I can now see why. Their report was first class but it was the support and guidance that they offered along the way which was invaluable. Highly recommend.
Great report, cooperative team
The report was very detailed and easy to understand. The surveyor was very cooperative.
They even answered some of my follow-up questions two months later when my solicitor flagged some ground stability issues and they explained which ground stability checks they had done by default and what I could possibly do on top to feel extra safe.
Great comms from the company
Great comms from the company, was able to discuss a few topics and available to guide, much appreciated, would recommend to any others.
Reliable, responsive and thorough
Thomas conducted our home survey 2 years ago when we purchased our home and had a great experience at the time. He walked us through his report live and was available for follow up clarifications. He also recently helped diagnose a water intrusion issue and offered advice on how to organise the repairs. Highly recommend.
Great service
Great service, very quick turnaround, detailed and informative reporting
Very efficient, excellent customer service
Efficient, reliable service, excellent customer service from Adam who went above and beyond

Resposta da Vela Survey
Friendly service and thorough report.

Resposta da Vela Survey
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