Vela Survey Avaliações 

522
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We needed a valuation on our property urgently, and even though we got in touch a month after they'd completed our survey, they provided it for free and turned it around the same day. Adam Pritchard w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Ver mais

Avaliado com 5 de um total de 5 estrelas

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Auditor Fiscal
  2. também em
  3. Avaliadora de imóveis
  4. Consultora de imóveis

Escrito pela empresa

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

522 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(522)

46 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I found them to be professional

I found them to be professional, honest and reliable. They came to view the property on the booked day and delivered the survey after a few days. The report was well researched and they were knowledgeable about my area and the broader market.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would really recommend Smart Home

Would really recommend Smart Home Surveys - we got our survey booked in really quickly. Dan was great, wrote a really comprehensive survey report and had an indepth post survey call to talk through the issues the survey highlighted. He was frank and matter of fact which I really appreciated.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Adam at Smart Home Surveys did an…

Adam at Smart Home Surveys did an excellent job. Very thorough and helpful in talking me through the process. Highly recommend

12 de março de 2026
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thank you for your kind review. All the best, Adam

Avaliado com 5 de um total de 5 estrelas

Knowledgeable, efficient and able to do the job

They did an official rebase survey of my property as required by HMRC. They knew exactly what I needed were able to complete this effortlessly. They kept me in the loop of progress. Professional and courteous, they were a great find. Thank you. I would definitely recommend them to anyone needing property surveying.

12 de março de 2026
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Many thanks for your review. we do a lot of HMRC valuations and it's good to know we get the process right!

Avaliado com 5 de um total de 5 estrelas

This company saved us from a really bad…

This company saved us from a really bad purchase. We got the level 3 report, and it was super thorough!

1 de março de 2026
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thank you so much. Some one put this interestingly to one of our surveyors the other day. they said: "We spend money with you in order to save ourselves from potentially spending a lot of money!"

Avaliado com 5 de um total de 5 estrelas

Very efficient to organise

Very efficient to organise, with a completed survey back with us within 1 week.

Insightful follow up call was also easy to schedule at a time to suit me. Provided great context for what was included in the report, which really helped us understand the condition of the property.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

I'm glad you found the process easy and quick and the outcome useful. thanks for your review.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, and Adam was super helpful and kind. I strongly recommend Smart Home services.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thank you so much, I'm glad I was able to help. Adam

Avaliado com 5 de um total de 5 estrelas

Super service

The service was efficient (done shortly after I requested it), cost effective (best price I could find) and they were quick to respond to my questions.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thank you for such a great review.

Avaliado com 5 de um total de 5 estrelas

Excellent services

Our request for a survey was carried out within days of the instruction and the report followed soon afterwards. The survey was a level 2 survey with pictures and the report was very thorough and easy to understand. Over a telephone conversation, they recommended a level 2 survey because a level 3 one would be an overkill, even though there is quite a price difference for them. The pictures were optional and we found it very helpful as you don't always see what the surveyor sees during a viewing. The included phone call after the survey was extremely helpful to talk through the issues. For us, there was one particular issue they identified amongst others that is essential for our decision with the purchase and the report has come in time for us to pause the conveyancing work while it is being resolved. We don't know what the result might be yet but the survey results played a huge part in our decision making process. I would recommend their services.

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful guidance from Adam

Many thanks to Adam for his very helpful and honest assessment of which Smart Home surveys would and wouldn’t be right for my needs. Adam took time over the phone to understand my enquiry and talk through relevant considerations for my property. For a first-time buyer, this independent guidance was very much appreciated.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful and useful advice and recommendations!

Ian and Adam from Smart Home Survery were great. Adam expediently took care of the admin side of things and Ian went in to look at the property I was considering. The report he offered was very thorough, and he took the time to have a phone chat about it after I received. The property was problematic, and I needed some clarification in order to decide if the property was right for me. Ian gave me a sense of what I would be looking at in the future if I did decide to purchase. Super important info and really helpful too.

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smart Home Surveys did a very thorough…

Smart Home Surveys did a very thorough and professional job for us on a high value house that we were purchasing. They were recommended by a top independent Estate Agent and I can now see why. Their report was first class but it was the support and guidance that they offered along the way which was invaluable. Highly recommend.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great report, cooperative team

The report was very detailed and easy to understand. The surveyor was very cooperative.

They even answered some of my follow-up questions two months later when my solicitor flagged some ground stability issues and they explained which ground stability checks they had done by default and what I could possibly do on top to feel extra safe.

1 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great comms from the company

Great comms from the company, was able to discuss a few topics and available to guide, much appreciated, would recommend to any others.

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable, responsive and thorough

Thomas conducted our home survey 2 years ago when we purchased our home and had a great experience at the time. He walked us through his report live and was available for follow up clarifications. He also recently helped diagnose a water intrusion issue and offered advice on how to organise the repairs. Highly recommend.

8 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very quick turnaround, detailed and informative reporting

15 de janeiro de 2026
Avaliação não solicitada

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