We needed a valuation on our property urgently, and even though we got in touch a month after they'd completed our survey, they provided it for free and turned it around the same day. Adam Pritchard w... Ver mais
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Veja o que dizem as avaliações
Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Ver mais
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Ver mais
An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
Informações de contato
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, Reino Unido
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
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Top marks for smarthomesurveys
The team were extremely helpful from start to finish. I was particularly impressed by the friendly and helpful advice before the survey (selecting the most appropriate options); the detail and thoroughness of the survey report; and the opportunity for a very valuable discussion with the surveyor afterwards to go over the key points.
Absolutely first rate service... thank you to smarthomesurveys.

Resposta da Vela Survey
Fantastic experience - would recommend!
Fantastic experience - incredibly friendly and professional to deal with and very thorough. Would happily recommend!

Resposta da Vela Survey
Refreshing, efficient and professional
Adam was super responsive and took the time to speak to me and the agent to assess what type of survey was most appropriate. It wasn't a "one size fits all" approach, unlike every other surveyor we reached out to for a quote, where the criteria seemed to be, the property is X years old therefore you need a RICs 3, without any other factors being taken into consideration.
The survey was booked in within a week and completed ahead of the deadline (we received the full report on the Sunday evening of the week the survey was conducted).
SMART also went above and beyond to answer all our queries, without seeking to charge for "add-ons".
It was a really refreshing experience.

Resposta da Vela Survey
Smart Home Surveys - very satisfied!
I chose Smart Home Surveys upon suggestion from a friend and have been so happy with the results. They respond quickly, are always polite and available, the survey was clear and easy to understand even for someone like me who understands very little about this and the price was fair! Will definitely be recommending them and using their services again.

Resposta da Vela Survey
Very Good
A great, efficient and very professional service, with local knowledge of the market. Thank you to Adam and the team who have helped a couple of times.

Resposta da Vela Survey
Very good
Very good. Quick and easy to arrange the survey. The survey was thorough and useful. The staff are friendly and helpful. Would recommend.

Resposta da Vela Survey
Responsive, professional, and reliable
We were extremely impressed by the service provided by the Smart Home Surveys team. They were responsive, professional, and reliable throughout.
The entire process - from requesting a quote to receiving our survey report - took only 11 days. The report was comprehensive and clear, providing us with the reassurance we needed to proceed with our purchase. Thank you!

Resposta da Vela Survey
Happy customer
Smart Home Survey were competitively priced, I had a seamless experience, and they were happy to answer queries post survey completion.

Resposta da Vela Survey
Professional and friendly
Thoroughly professional service. Extremely friendly interactions. Had a pleasant experience with Adam and Tony.
They highlighted all key areas of concern, but pointed out the ones which are relevant for the purchase (during the consultation). Appreciate the structured process.

Resposta da Vela Survey
Excellent service and communication
Excellent service and communication. Very thorough. It’s nice to work with a company that still has a human touch.

Resposta da Vela Survey
Survey for auction property
I recently worked with Adam planning a survey for an auction property. I have been impressed by his expertise, professionalism, and helpfulness. He has provided clear explanations and answered all my questions thoroughly, and he has also been extremely accommodating with scheduling. Adam’s friendly and personable approach along with his patience made this stressful process much smoother. I highly recommend Smart Home Surveys, and I will definitely be a returning customer. Thanks again, Adam!

Resposta da Vela Survey
Quick, thorough & friendly
I received a recommendation from a friend to use Smart Home Surveys and was very happy with the experience. They visited the property very quickly and gave a thorough report with photographs of everything they found. I had a very constructive and friendly conversation with Joe afterwards clarifying a couple of points. I would thoroughly recommend this service!

Resposta da Vela Survey
High level of detail and knowledge
We used Smart Home Surveys based off a recommendation from a friend. We were super impressed with their level of detail and knowledge, and as first time buyers appreciated the opportunity to verify a couple of points raised in the report as part of the overall service.

Resposta da Vela Survey
Alex did our survey and was really…
Alex did our survey and was really helpful. The report was very througher and he was spent time with me on the phone goinh through everything with me

Resposta da Vela Survey

Resposta da Vela Survey
Friendly, responsive and efficient service
My mortgage broker recommended Smart Home Surveys to me and the experience was great from start to finish. Adam was very helpful and responsive throughout the process. The surveyor was efficient and professional and provided a thorough survey. I would recommend this company to anyone looking for a survey.

Resposta da Vela Survey
Highly Recommend
Adam and his team have been exceptional in their service and speed of response. I would highly recommend them for any home buyer surveys and will look to use them in the future again.

Resposta da Vela Survey
professional, friendly, and trustworthy
Joe was very helpful, professional, friendly, and trustworthy. Excellent communication and service all round!

Resposta da Vela Survey
I definitely recommend!
Very professional, responsive and thorough. I am extremely satisfied with the survey they provided. I will definitely use their service again in the future.

Resposta da Vela Survey
Joe did an excellent job
We just had a level 3 survey done by Joe Allen-Aldus, and our contact person was Adam Pritchard. Adam was always reachable and quick to respond. Joe did an incredibly through job with the survey- super quick turnaround, incredibly detailed pictures, etc..We had a quick call with Joe after, and he was very patient and knowledgable (even referencing the floorplan on rightmove, and pointing to specific pictures on our survey to explain concepts). The attention to detail was mind-blowing. I couldn't recommend this company more for your survey.
They don't really give cost estimates (for getting certian things fixed) in writing but will give ranges over the phone, and then you're supposed to contact contractors to get more accurate figures. They have a lot of integrity and aren't going to BS just for the sake of it.

Resposta da Vela Survey
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