Vela Survey Avaliações 

523
•
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Super thorough survey, very professional company. We have worked with them twice. We were very satisfied with our survey. Cameron did a fantastic job!

Avaliado com 5 de um total de 5 estrelas

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Ver mais

Avaliado com 5 de um total de 5 estrelas

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Ver mais

Detalhes da empresa

  1. Auditor Fiscal
  2. também em
  3. Avaliadora de imóveis
  4. Consultora de imóveis

Escrito pela empresa

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

523 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(523)

41 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Joe did an excellent job

We just had a level 3 survey done by Joe Allen-Aldus, and our contact person was Adam Pritchard. Adam was always reachable and quick to respond. Joe did an incredibly through job with the survey- super quick turnaround, incredibly detailed pictures, etc..We had a quick call with Joe after, and he was very patient and knowledgable (even referencing the floorplan on rightmove, and pointing to specific pictures on our survey to explain concepts). The attention to detail was mind-blowing. I couldn't recommend this company more for your survey.
They don't really give cost estimates (for getting certian things fixed) in writing but will give ranges over the phone, and then you're supposed to contact contractors to get more accurate figures. They have a lot of integrity and aren't going to BS just for the sake of it.

2 de maio de 2024
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thank you for a really thorough review which I'm sure prospective clients will find useful. Adam

Avaliado com 5 de um total de 5 estrelas

Joe Allen! Excellent Customer Service

Joe Allen completed our level 3 survey. Joe was incredibly knowledgeable, provided us with all the answers we could have hoped for and more. The traffic light system on the report provided really helps to focus in on key concerns. Joe went out of his way to have an extended chat with me to ensure all questions and concerns were answered. Massive thanks to Joe for his help.

30 de abril de 2024
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

I'm glad we were able to address your concerns and help you in your home-buying journey. Adam

Avaliado com 5 de um total de 5 estrelas

Helpful, prompt and thorough

I have done a number of Hombuyer surveys with SmartHome Surveys and they are great. Adam is so very helpful. The reports are clear and use a helpful traffic light system. Surveyor advice from Alex and Max has been very useful and they go out of their way to assist.
I would recommend.

20 de março de 2024
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

It's always a pleasure to welcome back returning customers, thanks for writing such a nice review. Adam

Avaliado com 5 de um total de 5 estrelas

Level 2 Survey

We had a level 2 survey completed by Joe A. The report was thorough clear; Joe was also really helpful on the follow up call. The cost was very reasonable.

22 de março de 2024
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thanks Alex, I'm glad things went well. Adam

Avaliado com 5 de um total de 5 estrelas

Adam's customer service 10/10!!

Adam's customer service 10/10!!

From the initial conversation, I knew SmartHomes was the right surveyors to do the task.

Adam showed a genuine interest, provided thorough explanation of the nuances between the residential reports and provided a recommendation.

The Level 2 inspection was completed a week earlier than expected and the detailed report was completed within 3 Business Days.

This is the best service I have received in YEARS!

I will most definitely recommend SmartHome Surveys and reuse their service again.

18 de março de 2024
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thank you Natalie for such a kind review, Adam

Avaliado com 5 de um total de 5 estrelas

Great experience start to finish!

From start to finish Joe was super helpful with everything, we got a level three report on a very old property was very important to us we had all the details and everything was looked at throughly. Really great advice afterwards and went through all of my questions, no matter how silly! Loved the client space on their website as well made everything really easy and simple. As a first time buyer all of these things are super scary but was made so much better by how in depth and support they were! Thanks again!

6 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honesty

Honesty, a rare quality nowadays.
I have contacted Smart Home Surveys as a first time buyer and I was surprised to find an honest advice from Adam, who after listened patiently my situation, did not hesitate to explain that what I really needed it was a gas engineer.
Thank you very much Adam, your honest advice makes you a trusted professional!

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very efficient and helpful

Smart Home Surveys were incredibly efficient and we were most grateful to Joe, in particular, for being so helpful. He explained the findings of our survey very clearly and helped us to determine on our next steps moving forward. As first time buyers, we really appreciated this.

16 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Smarthome surveys did a great job with our level 3 buildings survey. We are first time buyers and were looking at purchasing a doer-upper, but weren't sure of the level of work needed. The survey revealed extensive damp issues and the need for a new roof amongst other issues. Dan was very honest, thorough and generous with his time when we discussed this with him after we'd read his report.
The survey and excellent service was pivotal in us making the decision to walk away and save making a very expensive mistake.
Adam was also wonderful in answering my (many) questions and keeping us informed each step of the way. We will definitely be returning to them for any future possible purchases.

1 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Joe Allen-Alldus

Joe Allen - Alldus did a survey on the house we are buying and we couldn't recommend him more highly. He wrote a very detailed report and was so helpful when we phoned with queries. He is very knowledgeable and nothing is too much trouble. Excellent service

21 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Look no further as a first time buyer!

I had a great experience with Smart Home Surveys. As a first time buyer I was guided through the report post survey and really impressed with the attention to detail Joe was able to offer. He helped us through the process and I will be recommending Smart Surveys to my friends and family!

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

We recently engaged Smart Home Surveys and Alex was thorough and efficient even sourcing a drill from a nearby construction site when we did not have one to make sure he completed his review. He was also very helpful in answering our follow up questions. We have been very pleased with this service.

16 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is the second time I used Smart…

This is the second time I used Smart Home Surveys - I was impressed with how quickly and thorough they were with both sets of reports. When we had questions and an urgent issue, they got back to us during the weekend and resolved the issue very quickly. Will definitely be recommending Smart Home Surveys to my peers.

28 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and quality survey

The whole process was seamless end to end. Adam booked us a Level 3 survey for a property and was very helpful.

Joe Allen-Aldus was our surveyor and promptly sent over a detailed report. He was also more than happy to answer any follow-up questions and was delightfully helpful

18 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Our experience with Alex Lynch Smart Home Surveys was exceptional from start to finish. Alex's promptness, professionalism, and thoroughness in explaining the survey report made us feel well-prepared to assess the property we were considering for purchase. His friendly and warm approach made the process enjoyable, and he even helped us streamline communication with contractors and our solicitord. We wholeheartedly recommend Alex and Smart Home Surveys to others - their expertise and dedication are truly commendable.

20 de setembro de 2023
Avaliação não solicitada
logotipo da Vela Survey

Resposta da Vela Survey

Thank you for a great review, I'm glad we were able to help. Adam

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais