I am not satisfied. We asked for a service airport Transfer 31.3 for a wheelchair - 5 passengers - 6 suitcases - email sent 25.3 from me - answer from you 26.3 where you say you can provide service a... Ver mais
A empresa respondeu
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I am not satisfied. We asked for a service airport Transfer 31.3 for a wheelchair - 5 passengers - 6 suitcases - email sent 25.3 from me - answer from you 26.3 where you say you can provide service a... Ver mais
A empresa respondeu
The wheelchairs were reliable and helpful for my parents´ mobility around the streets of Rome. They can´t do long walks so these trusty wheelchairs from Vemrent made them comfortable and happy without... Ver mais
J'ai utilisé le service de location de chaise roulante de Vemrent dans le cadre de mon séjour à Rome pour les vacances. Le service est très pratique puisqu'il permet de réaliser la livraison et la col... Ver mais
Experiencia terrible. Alquilé una silla de ruedas, pero tuve que cancelar porque no pude cumplir con su requisito logístico de proporcionar el contacto del anfitrión. El servicio se volvió impo... Ver mais
VEM is the site for self-hire or with an orthopedic aid and rehabilitation equipment
Itália
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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I recommend this service very much, it is a great quality with nice price.
The Vemrent reservation process was very easy to use. The scooters rented were delivered on time per the agreement. The locking chain as part of the contract was not delivered, but was refunded off the price. The Scooter themselves worked very well and exceeded my expectations
They were very helpful to get the scooter up to the apartment for our arrival etc. however the scooter didn’t work so we had to make our elderly walk.
I am happy to give five stars to this company, as the wheelchair arrived at the hotel and was picked up from there exactly as promised, and the cost for the four days we were in Rome was very good. Having said that, because of the beautiful-but-unexpectedly-lethal-to-wheelchairs cobbled pavements and roads everywhere we were staying, we would be careful next time to hire one with suspension! We would use Vemrent again because of their efficiency.
Very conveniant to have the wheel chair at the hotel when we arrived and to leave it at the reception when we left so we can use it until the end. Only thing is tha the little front wheel are not adapted to the on eaven floors of the city that made it very difficult to circulate with in the streets of Rome
Vemrent was very helpful and made my holiday possible. Thank You!
The refund was not returned even after contacting with the company.
Se arrendó un tipo de scotter y llegó uno muy diferente,que no se pudo utilizar y se les devolvió de inmediato.Lamentablemente no devolvieron el costo del arriendo.Muy mala experiencia.
Der Service war klasse, wie vereinbart um 12Uhr geliefert,
You never delivered it to us at our guesthouse. Our accommodations address changed.
We told you almost a week in advance.
You delivered it to the wrong address 2 days before requested date.
Renting the wheelchair was SO great. The company delivered it to our hotel exactly when they said they would and picked it up after we left (the hotel helped us with this). Renting this really made our trip so smooth (despite the pavements in Rome). We are SO impressed with the service we received and the price made it brilliant. We have already recommended the company to friends and family.
This is the second time I have used this outstanding service for a month at a time in Rome, and I plan to use it again. In both cases, the wheelchairs were delivered and picked up when requested and worked well.
Tout s’est bien passé - fauteuil livré en temps et en heure - en très bon état - tarif raisonnable.
Parfait
I reserved a couple of weeks in advance. Super easy. I had dto call twice to change my order. Super easy and friendly service. Timely delivery. Excellent equipment. I highly recommend!
Buena empresa y buen trato.
No tuve ningún problema, ni para la entrega ni para la recogida. Todo perfecto
Excellent customer service & speedy next day delivery
My order was placed online. The chair was delivered earlier than promised with the additional cushion I ordered. I left the chair in the hotel’s lobby and received an email that it was picked up. Everything went smoothly and I loved the drop off and pick up service.
I would leave 0 stars if I could. Arranged to rent a scooter for my grandfather. They didn't deliver on Wednesday, the day we scheduled it to deliver. I emailed them the next day to inquire. They said the one I reserved came back broken so they were trying to arrange a different scooter. Well we needed it for Thursday so I told them to please cancel and please refund our pre payment. Since then no refund and they will not respond to my multiple emails requesting status of the refund. STAY AWAY.
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