Vena CBD Avaliações 99

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I tried at least a dozen products to hopefully help me get to sleep and stay asleep. I tried Vena CBD because of the association w/ Tamara (my favorite housewife) on RHOC. Didn't necessarily have hi... Ver mais

Avaliado com 1 de um total de 5 estrelas

I subscribed for the sleep gummies in April 2025 and received the 1st shipment quickly. The next shipment was late, and the third was never shipped. I corresponded with the company via email multiple... Ver mais

Avaliado com 5 de um total de 5 estrelas

My favorite brand of hemp products! Not only do their gummies and drinks taste great, but they are literally the only brand that doesn't trigger my anxiety. Their combination of CBD and THC is such a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I first tried Vena Lights Out gummies via a ‘pay shipping only’ offer, and now my sister, my daughter, and I have all signed up for subscriptions! I have struggled with insomnia for years, and these g... Ver mais

Detalhes da empresa

Escrito pela empresa

At Vena, we are constantly innovating new ways to fuse powerful elements of nature and science together to provide you with simple solutions that deliver comfort, health, and happiness so you can say no to stress, say no to pain, say no to fatigue, and choose to truly experience well-being. Life is a journey, filled with obstacles. Sometimes those obstacles threaten to overwhelm us in the form of stress, burnout, pain, and fatigue, but the more we listen to and care for our bodies the easier it becomes to endure those obstacles and stay in a preferred state of comfort, health and happiness.​ With Vena, we're committed to help you build habits that support you all year long.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

99 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

The worst customer service

The worst customer service Extremely rude My purchase went through with my bank and they denied it They wanted to argue with me I called my bank and they verified the transaction I would never order again from this pathetic service

27 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fulfillment and shipping issues

I subscribed for the sleep gummies in April 2025 and received the 1st shipment quickly. The next shipment was late, and the third was never shipped. I corresponded with the company via email multiple times, wondering why my order was not fulfilled, and ultimately cancelled my subscription. They did reimburse me for the last unrecieved shipment. Their shipment fulfillment process is flawed. Such a shame because I liked the product, but I don't like getting charged for a product that I waited 2 weeks for and then never received. Subscriptions should arrive on time.

12 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor customer service

I have been a long time product user. I recently placed an order for their Happy Tonics on April 18th under a Bogo sale. They told me they were out of stock and I would have to wait till
mid June I waited patiently till
Mid June. Called today Now they say August. I asked how they could be out of stock when they are filling subscriptions Autoships. I was told those take priority. Over my already 2 month back order. No sorry , no customer service option no willingness to help. I wanted upper management. Customer service would not give me anyone.
Vena you just lost a monthly subscriber. Do better for your customers and stop flooding my inbox with promos and bogos if you don’t prioritize regular non subscription orders.

16 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Spammers with nothing to actually sell

I criticized their business, so they put me on their mailing list. In case you're curious, CBD works about as well as valerian or kava kava, and does about the same thing. You'd be wasting a *lot* of money on something that won't do a thing.

25 de maio de 2025
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Ian, we're sorry to hear you feel this way, but we want to clarify that we never add anyone to our mailing list as a result of a review or feedback—that’s simply not how we operate. Our mailing list only includes customers who have opted in during checkout or signed up directly.

We understand that CBD isn’t for everyone, and we respect your perspective. Everyone’s body responds differently, but many of our customers have had positive results!

If you’d like to be removed from our mailing list or have any other concerns, feel free to reach out—we’re happy to help.

Avaliado com 1 de um total de 5 estrelas

Their shipping is always late or lost…

Their shipping is always late or lost and despite their trying to pacify me, they keep telling me to trust the process and empty words mean less so with each order. I’m canceling my subscription and although I placed an additional order, their non stop poor customer service has me asking for a full refund. Icky customer service and company.

25 de abril de 2025
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Thank you for taking the time to share your feedback. I'm very sorry to hear about your experience — this is certainly not the level of service we aim to provide.

I’ve reached out to you via email to help resolve the situation and discuss your refund request. Please check your email when you have a moment so we can get this sorted for you as quickly as possible.

We truly appreciate your patience and the opportunity to make things right.

Avaliado com 5 de um total de 5 estrelas

I love all of their stuff

I have tried most of their gummies and both of their drinks. The margarita mocktails are so good. My mouth waters thinking about them. I wish they could sell them in stores.
The lights out gummies are fantastic for sleep. I would recommend trying half of one first. When i ate a whole one I was very groggy the next morning.

20 de março de 2025
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Thank you so much for your amazing feedback! We’re thrilled to hear how much you’re loving the mocktails — they really are a fan favorite — and that the Lights Out Gummies are helping with your sleep. Great tip on starting with half a gummy too!

We hear you on wanting the drinks in stores — it’s definitely something we're working toward for the future. Thanks again for your support and for being part of the Vena family!

Avaliado com 1 de um total de 5 estrelas

Take a 1/4 of the gummy first

Firstly I tried the cloud 9 gummies and had a bad trip. I guess the THC was too much for my tolerance level, but I've smoked weed many times in the past and haven't experienced the great level of paranoia I felt when taking the gummies. Secondly, I posted a review on their website explaining my experience and I have yet to see it appear on there. I wonder how many other reviewers felt what I felt but didn't have their reviews put on the website? It would be helpful so someone with a lower tolerance takes a 1/4 of the gummy and not the whole thing as I did.

16 de fevereiro de 2025
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Thank you for sharing your experience, and we’re sorry to hear that the Cloud 9 gummies didn’t work well for you. We understand how important it is to be aware of individual tolerance levels, and we’ll take your feedback into consideration to help others make more informed choices. Regarding your review, we’re sorry it hasn’t appeared yet; we do our best to post all feedback, but sometimes there are delays in processing. We appreciate your input and are committed to improving the experience for all our customers.

If you need assistance with returning any product, please reach out to our support team!

Support@venacbd.com

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product! Exactly what I was looking for. Thanks, Vena!

15 de fevereiro de 2025
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Hi Dorothy!

Thanks so much for your amazing feedback, we are so glad to hear it is working well!

Avaliado com 3 de um total de 5 estrelas

Watch Out

Update: After many back & forth emails, they finally rectified this and refunded my order. Still, be careful with those add-on offers. The product is good, so I'll continue to order from them. They also reply to emails so that's some good personal service. Original review: You do NOT want to add any of the post-offers once you've made your selection and started to check out. It is totally misleading and if you aren't extremely careful, you'll be buying more than was offered because it is not made clear at all what is actually being added. Twice they have tricked me and I ended up getting an extra item added in, and paying more...and immediately reached out to support but they said it was already processed! Really!? No one is able to send something out minutes later. That is a lie. They refused to correct it and now I have to deal with returning it when all they had to do was delete part of the order, refund me that portion and move forward. Or just cancel the whole order. No solutions, only "We can't" responses. Not falling for those offers ever again.

5 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

Company offers a free sample of whatever CBD product you choose. I chose 'Lights Out' for sleep. Once added to the cart it changes to 'Cloud 9' due to a website glitch. I told the company this and showed proof of a screen recording showing it changes. They offered 0 resolution and wanted me to pay to send the wrong product back. Horrible customer service. Definitely shop elsewhere!!

16 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Deceptive business practice

Deceptive business practice
I responded to an advertisement for a free sample of a product and without my knowledge, this company put me on a subscription plan to which I never agreed. I was charged yesterday for product I had not ordered and have not received nor do I want to receive it. They will not refund or cancel the order.

21 de janeiro de 2025
Avaliação não solicitada

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