Vena CBD Avaliações 99

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I tried at least a dozen products to hopefully help me get to sleep and stay asleep. I tried Vena CBD because of the association w/ Tamara (my favorite housewife) on RHOC. Didn't necessarily have hi... Ver mais

Avaliado com 1 de um total de 5 estrelas

I subscribed for the sleep gummies in April 2025 and received the 1st shipment quickly. The next shipment was late, and the third was never shipped. I corresponded with the company via email multiple... Ver mais

Avaliado com 5 de um total de 5 estrelas

My favorite brand of hemp products! Not only do their gummies and drinks taste great, but they are literally the only brand that doesn't trigger my anxiety. Their combination of CBD and THC is such a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I first tried Vena Lights Out gummies via a ‘pay shipping only’ offer, and now my sister, my daughter, and I have all signed up for subscriptions! I have struggled with insomnia for years, and these g... Ver mais

Detalhes da empresa

Escrito pela empresa

At Vena, we are constantly innovating new ways to fuse powerful elements of nature and science together to provide you with simple solutions that deliver comfort, health, and happiness so you can say no to stress, say no to pain, say no to fatigue, and choose to truly experience well-being. Life is a journey, filled with obstacles. Sometimes those obstacles threaten to overwhelm us in the form of stress, burnout, pain, and fatigue, but the more we listen to and care for our bodies the easier it becomes to endure those obstacles and stay in a preferred state of comfort, health and happiness.​ With Vena, we're committed to help you build habits that support you all year long.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

99 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

No more restless nights…

When I have a restless evening to where it will affect my sleep, I take one Full Spectrum gummy. This allows me to sleep peacefully without my mind racing. I have never felt weird or groggy the morning after. These have been a game changer for me.

9 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best gummies!

Tried a few other cannabis companies, this company came out on top! The no worries gummies work wonders for me. I’m a lightweight so one gummy goes a long way. Truly does the trick.

8 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Was great to get my needs taken care of..

Was great communication to get the products that help me with joint pain an to relax an sleep..at 74 life has given me twists an turns and have used vena for several years an have helped many friends by getting them on CB Bites.....very together company..an helpful..

14 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I tried at least a dozen products to…

I tried at least a dozen products to hopefully help me get to sleep and stay asleep. I tried Vena CBD because of the association w/ Tamara (my favorite housewife) on RHOC. Didn't necessarily have high expectations - thinking more along the lines of 'why not'. Much to my surprise, Vena's Lights Out has far surpassed every other product I've tried to help me sleep and I now give this out as gifts to my friends. Absolutely love it and stand by it as the best!

17 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I really like the Lights out gummies

I really like the Lights out gummies. I get a restful nights sleep and don’t wake up groggy in the mornings. I wake up refreshed and ready to start my day. Looking forward to trying more of their products.

1 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything I have tried from Vena has…

Everything I have tried from Vena has been superior quality. The seltzers are great tasting, the gummies are the best I’ve tried. The bath salts are extremely helpful for relaxing and decreasing stress.

1 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed

I have been ordering the gummies for months but now it's taking way longer for me to even get them. It's been two weeks and they took my money and I have yet to see my gummies. I depend on them for my anxiety and ptsd because my meds don't work anymore. I am so disappointed that this company has done this to me.

21 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cannot reach them by phone and the…

There has been some resolution over this issue. I wish that the resolution included my receiving what I paid for. Instead, I will be receiving more jars of a product that I have not tried yet along with 1 jar of No Worries CBD gummies. I really would have preferred a phone call rather than having Vena ship more of a product that I have not tried yet and less of one that I really wanted. But I have given up and am not owed any refunds at this time. A simple phone discussion would have resolved this and given me what I ordered. I do not trust this company to have a functional web site or someone to answer the phone. Had I seen all of the bad reviews, I never would have considered ordering from Vena. I will be looking for a replacement company when I am in need of more CBD gummies for my lyme-induced fibromyalgia pain.

____

Cannot reach them by phone and the promised correction to my order was not done. I was also overcharged. Below is the second email that was sent to them today.

"Your reply email promised a fix for the order below. The promised Extra Lights Out was not in my order. I was also charged for 2 No Worries instead of receiving 1 BOGO. I only received 1 of 2 Revitalizing CBD Soaking Salts and was not charged for any and 1 free Calming CBD Soaking Salts.

I anticipated a corrected order containing 2 No Worries for $69.95, 2 Extra Lights Out for $69.95 and 2 Revitalizing CBD Soaking Salts for $24.95.

My order should reflect the numbers below:
BOGO 2 Extra Lights Out: 69.95
BOGO 2 No Worries: 69.95
BOGO 2 Revitalizing 24.95
CBD Soaking Salts
TOTAL 164.85

Instead, I was charged $209.85 before taxes and did not receive the promised Extra Lights Out.

I will update this review upon correction by Vena. Otherwise, the items are sitting in a box instead of being useful to me to treat my fibro pain and sleep issues.

1 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ineffective Customer Service/Unwanted Items

I placed an order for two products and as I was checking out, several “special offers” popped up in which I declined. I received confirmation of the correct order placed and then an email came later indicating my cart had been updated with a product I did not want nor order. The first customer service rep told me this happens sometimes and she would send me a return shipping label and refund the amount for the unwanted item. A few days later we received our order and there was not a return shipping label and we found the charge for the unwanted item added separately to our credit card statement. The second customer service rep I spoke with told me I must have accidentally added the item in my cart and the only remedy he could offer was to email me a return shipping label for which I would have to package and drop the package at the US Post Office and wait several days for the refund. Poor business practices.

25 de setembro de 2024
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Carol, we appreciate you taking the time to share your experience with us and sincerely apologize for the inconvenience you faced during the ordering process. We completely understand your frustration, and it’s disappointing to know we didn’t meet your expectations.

To make things right, we’ve processed the refund for the Xtra Bliss High Potency Gummies. You can expect to see the refunded amount reflected on your payment method within 3-5 business days. Your trust means a lot to us, and we’ll be reviewing our checkout process and team training to prevent similar situations from happening in the future.

I followed up with you via email to confirm everything has been fully resolved and that you're satisfied with the outcome.

Thank you again for your patience and for allowing us the chance to make this right.

Avaliado com 5 de um total de 5 estrelas

The tincture really works well for…

The tincture really works well for soreness and helps relax me for bed! Love it!! Ordering more right now!!

3 de julho de 2024
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Jessica, thank you for your wonderful review! We're thrilled to hear that the tincture is helping with your soreness and relaxation. Enjoy your next order!

Avaliado com 1 de um total de 5 estrelas

Rude customer service

I placed an order with 3-5 day rush shipping. After six days and no shipment notification, I contacted customer service. I was told that the product I ordered was backordered and wouldn't be restocked for a few days. This was very surprising because no where on the product description or the checkout page stated that the product was on backorder. If it had said this, I wouldn't of made a purchase and definitely wouldn't of chosen rush shipping on a product that wasn't even available to be shipped within that timeframe. When I asked if the backorder status was stated on the website, my question was completely ignored. The person I was communicating with came off as extremely curt, and the way they avoided my question seemed passive aggressive. They offered a refund and no apology. Makes me think they are using a bot. Terrible experience, will not purchase from Vena again for this reason alone.

8 de junho de 2024
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

Lauren, thank you for your feedback and I apologize for the inconvenience you experienced. We are deeply sorry that the product backorder status was not clearly indicated, and for the unsatisfactory response from our customer service team. We strive to provide accurate information and exceptional service, and clearly, we fell short in this instance. Could you please let us know who you spoke to so we can address this issue internally? We appreciate your feedback and are committed to making the necessary improvements to prevent this from happening again.

Avaliado com 1 de um total de 5 estrelas

BEWARE

When they moved their company out of CA and to Morrow, GA my shipments come USPS no longer in a box but a cheap envelope. The last 3 shipments have broken open and had missing or damaged product. Customer service simply does not care and offered no apology or credit. Also, be aware that it takes SO long for the product to arrive that most of the time in the summer the product has melted together and again no help from customer service.

Their response back to me was to contact their service department (which I have several times) with no offer of help or replacement.

2 de junho de 2024
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

We apologize for the problems you've encountered with our recent shipments. The issues with packaging and damaged products are unacceptable, and we're committed to resolving them. We are reviewing our packaging process to ensure your orders arrive intact and in perfect condition.

We regret that our customer service did not meet your expectations and are working to improve our response and support. Please contact us directly to support@venacbd.com so we can offer a proper resolution, including a replacement or credit for the damaged products. Your feedback is invaluable, and we're dedicated to making things right.

Avaliado com 2 de um total de 5 estrelas

misleading, useless product

just like all of these "legal" THC products, the Vena gummies really have no effect at all. two stars because they taste ok and the melatonin in them does make me a little sleepy

1 de janeiro de 2024
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

James, we appreciate your honest feedback and apologize if our gummies did not meet your expectations. We're glad you enjoyed the taste and found the melatonin helpful. Your insights help us refine our products, and we're committed to continuous improvement. If you have any specific suggestions or concerns, please feel free to reach out to support@venacbd.com, and we'll do our best to address them. Thank you for taking the time to share your experience.

Avaliado com 1 de um total de 5 estrelas

2-DAY SHIPPING RIPOFF

I paid almost $20 for 2-day shipping and they sat on my order for 2 days and then sent me order tracking with a delivery estimate of 4 additional days, for a total of 6-day delivery. I'll review their products if and when my order is received, but customers should be forewarned that this company has very poor customer service.

4 de janeiro de 2024
Avaliação não solicitada
logotipo da Vena CBD

Resposta de Vena CBD

We sincerely apologize for the inconvenience you've experienced with the shipping delay. This falls below our standards, and we appreciate your understanding. To make amends, we'd like to offer a refund for the cost of shipping. Please provide your order number, and we'll promptly process the reimbursement. We value your business and are committed to improving our customer service. We consider this experience a valuable lesson that will guide our efforts to enhance our service in the future. Our utmost priority is ensuring our customers' satisfaction.

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