Verto went above and beyond to support my business with a foreign investment payment. The team took the time to understand our setup, guided us clearly through compliance, and stayed responsive throu... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
VertoFx is a dynamic new generational currency transfer platform. It has helped our cross border business in paying all our suppliers and vendors abroad. Their process seems seamless and the platform... Ver mais
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We had a challeng with our Verto Account as we are still new with the account and trying to learn, navigate, to get the best out of it. Victoria, one of the Verto Customer Success Team, has bee... Ver mais
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I would like to express my appreciation for the excellent support provided by your team. When I initially reached out, Frank responded promptly and advised that Ashley would follow up within two h... Ver mais
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Detalhes da empresa
Escrito pela empresa
Global cross-border B2B payments solution that helps businesses send money to anyone, anywhere. Effortlessly accept payments, streamline payouts, manage global expenses, automate financial tasks, and grow revenue.
Informações de contato
Reino Unido
- verto.co
4,6
Excelente
816 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt response from Ashley
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Gloria,
Thank you for sharing! We aim for speed in every interaction, and it’s great to hear that Ashley delivered on that promise for you. We’ll be sure to pass your kind words along to her.
The Verto Team
I reached out for a pending transaction…
I reached out for a pending transaction which was actually causing a fuss, and almost immediately i got attended to which was really great for the flow of operations.
This is a Job well done to Abigael.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Ibukunoluwa,
Thank you for sharing this! We know that a pending transaction can disrupt your entire workflow, so we make it a priority to jump in and resolve those immediately. We’re so glad Abigael could help get your operations back on track—she’ll be thrilled to hear your feedback. Thanks for choosing Verto!
The Verto Team
Got a quick response from Ashley to…
Got a quick response from Ashley to connect with Nigerian team for a business discussion.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Vineet,
Thank you for the feedback! We’re so glad Ashley could quickly get you connected with our Nigeria team for your business discussion. We wish you a productive discussion and look forward to supporting your business growth!
The Verto Team
PERSONNEL REVIEW
Hi, I would like to acknowledge the swift response from Victoria when we have issues that need resolve. She is performing her role as a customer support executive very well.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Brian, thank you very much for this acknowledgement. We take great pride in our team’s ability to provide swift and effective solutions, and it’s wonderful to hear that Victoria is performing her role as a Customer Support Executive so effectively. We will certainly share this feedback with her and the leadership team. Thank you for your continued partnership!
The Verto Team
Ease of exchanging Naira for other…
Ease of exchanging Naira for other currencies
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Edith, thank you for the feedback! We’ve worked hard to streamline the process of exchanging Naira for global currencies, so it’s great to hear you found it easy to use. Our goal is to provide the most efficient and transparent exchange experience for our clients. We appreciate your support!
The Verto Team
Outstanding customer service from Victoria at VertoFX
We had an issue where our funds were not remitted into our wallet, and understandably it was quite stressful. Victoria stepped in and handled the situation exceptionally well.
She was responsive, professional, and proactive throughout the process, kept us informed at every stage, and ensured the issue was resolved as quickly as possible. Her customer service made a real difference and restored confidence during what could have been a very frustrating experience.
Big thanks to Victoria for the support. Highly appreciated.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Ayo, thank you for being so open about your experience. We completely understand how stressful it can be when funds aren't where you expect them, and we sincerely appreciate your patience. We are delighted to hear that Victoria stepped in and provided the proactive, professional support you deserved. Restoring your confidence is our top priority, and we’ll be sure to celebrate this win with Victoria. Thank you for choosing Verto!
The Verto Team
Smooth handling of the issue with a…
Smooth handling of the issue with a friendly and professional approach from Ashley.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Agnieszka,
Thank you for the wonderful feedback! We’re so glad to hear that Ashley was able to resolve your issue with such a friendly and professional touch. We believe that even when challenges arise, the experience should be smooth and supportive. I’ll make sure Ashley sees your kind words!
The Verto Team
Verto Customer Service Experience
Quick feedback and staff who are rwady to help
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Pauline,
Thank you for the shout-out! We know that in the world of finance, timing is everything—so we make it a priority to be quick and ready to help. We really appreciate the feedback and are glad our team could support you!
The Verto Team
Ashley has been extremely helpful…
Ashley has been extremely helpful throughout the process. She assisted me thoroughly with the statements, and her guidance was clear, detailed, and easy to follow. The team at Verto was also very responsive and answered my queries promptly. Overall, I had a very positive experience and truly appreciate the support provided.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Darina,
Thank you so much for this wonderful feedback! We’re delighted to hear that Ashley provided the clear and detailed guidance you needed to navigate your statements. We take great pride in our approach to support, and it’s great to know the wider team was just as responsive. We truly appreciate your partnership and are here whenever you need us!
The Verto Team
Verto bank just works.
Verto is super easy to deal with and the customer dashboard is really easy to understand and navigate.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Shaun,
Thank you for the feedback! We believe that managing global finances shouldn't be complicated, so we're thrilled to hear you're finding the dashboard intuitive and easy to navigate. Our goal is to keep you in control of your transactions with total clarity. Thanks for choosing Verto!
The Verto Team
Experience has been wonderful
Experience has been wonderful. Easy to use app and fast transactions. It has been great using your service.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Stella, thank you for the kind words! We’re thrilled to hear that you’re enjoying the app’s interface and finding the transaction speed to your liking. Our goal is to make your experience as seamless as possible, and it’s great to know we’re hitting the mark. Thanks for choosing Verto!
The Verto Team
Delightful experience using Vertofx.com
The ease of use of the portal, its reliability and the intimate customer service.
26 de novembro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Bondo, thank you so much for the wonderful feedback! We’re delighted that you’re finding the portal easy to navigate and reliable. We take great pride in our 'intimate' approach to customer service, so knowing you felt well-cared for truly makes our day. We're happy to have you with us!
The Verto Team
Ease of transaction
Seamless process to convert and make payment in any currency.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Vincent, thank you for the feedback! We designed our platform to take the stress out of international payments, so we’re thrilled to hear that the conversion and payment process has been seamless for you. We appreciate your trust in our global service!
The Verto Team
Thank you for your help & assistance…
Thank you for your help & assistance Ashley. Appreciate it.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Gladys, thank you so much for the shout-out! We’ll be sure to pass your kind words along to Ashley—she’s a vital part of our team and always goes the extra mile. We’re glad she could help you out. Thanks for choosing us!
The Verto Team
VertoFx has been honest in its dealings…
VertoFx has been honest in its dealings and processing of its clients' transactions.
- Top-notch in daily information on changes in rates.(Thanks to MikO, the 1st person that guided me on using the Vertofx platform, thanks to Charlie and Victoria in Nigeria)
- Seamless and friendly VertoFx platform
- The compliant team is good (Thanks to Ashley from Verto, she has always been helpful.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Olusegun,
Thank you so much for this incredible feedback! We are honored by your trust in our transparency and honesty—values we hold at the core of everything we do at Verto.
I’ll be sure to share your special thanks with Miko, Charlie, Victoria, and Ashley. They will be thrilled to know their guidance and support made such a positive impact on your experience. We’re glad the platform and our daily rate updates are helping you stay ahead. We look forward to continuing to support your business!
The Verto Team
Ashley
Ashley, part of the customer care team, was very helpful
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Phil,
Thank you for sharing your experience! We’re so glad to hear that Ashley was able to help you out. Our Customer Support team strives to help as much as possible, and I’ll be sure to pass your kind words along to her. We appreciate your support!
The Verto Team
We had a challeng with our Verto…
We had a challeng with our Verto Account as we are still new with the account and trying to learn, navigate, to get the best out of it.
Victoria, one of the Verto Customer Success Team, has been kind and warm enough to assist us, Silensec Limited Company, get the best of out of the platform, in regards to exchanging the currency from TZS to USD so that we can pay our suppliers.
Thank you very much for the kind and honest services you guys are offering. Keep at it!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Hemstone,
Thank you for the kind words! We understand that navigating a new platform can be a learning curve, and we are so happy that Victoria was there to provide a warm and helpful introduction to Verto. It’s great to hear she successfully assisted you with your TZS to USD exchange for your suppliers. We are committed to providing honest, high-quality service, and we look forward to growing alongside your company!
The Verto Team
Verto has solved our biggest painpoint…
Verto has solved our biggest painpoint at AIfluence in disbursing and collecting payments globally. from using 12 diffferent payment partners to one, they've truly made payments seamless and life that much simpler.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Nelson,
Thank you for sharing this! Helping companies like yours consolidate their global payments into a single, seamless workflow is exactly why we built Verto. Reducing 12 different payment partners down to one is a huge win for operational efficiency, and we are thrilled to be the partner that made your life simpler. We look forward to continuing to support your global growth!
The Verto Team
I had a quick and timely response from…
I had a quick and timely response from Victoria, superb.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Dennis,
Thank you for the wonderful feedback! We know how important speed is in the world of payments, and we’re thrilled that Victoria provided a quick and timely response for you. We’ll be sure to share your 'superb' rating with her!
The Verto Team
Victoria was incredibly helpful as…
Victoria was incredibly helpful as always
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Verto
Hi Nick,
Thank you for your feedback. It is great to see Victoria being recognised for her continued support. We aim to provide reliable and helpful service with every interaction, and we're so pleased she has consistently met that mark for you. Thank you for your continued trust in Verto.
The Verto Team
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