Verto went above and beyond to support my business with a foreign investment payment. The team took the time to understand our setup, guided us clearly through compliance, and stayed responsive throu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
VertoFx is a dynamic new generational currency transfer platform. It has helped our cross border business in paying all our suppliers and vendors abroad. Their process seems seamless and the platform... Ver mais
A empresa respondeu
We had a challeng with our Verto Account as we are still new with the account and trying to learn, navigate, to get the best out of it. Victoria, one of the Verto Customer Success Team, has bee... Ver mais
A empresa respondeu
I would like to express my appreciation for the excellent support provided by your team. When I initially reached out, Frank responded promptly and advised that Ashley would follow up within two h... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Global cross-border B2B payments solution that helps businesses send money to anyone, anywhere. Effortlessly accept payments, streamline payouts, manage global expenses, automate financial tasks, and grow revenue.
Informações de contato
Reino Unido
- verto.co
4,6
Excelente
816 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Immediate turnaround
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Praveen,
Thank you for your feedback! We are delighted to hear you had an immediate turnaround for your request. Ensuring everything is completed seamlessly and in a timely manner is extremely important to us!
We hope to serve you at this standard for many years to come!
The Verto Team
Resposta da Verto
Hi Ahmad,
Thank you for your lovely feedback!
Our Customer Success team are dedicated to providing excellent service so we are delighted to hear you have had a great experience!
We hope to serve you for many more years to come!
The Verto Team
Great Support and Professional Platform – Verto
I've had a great experience using Verto (vertofx.com). The platform is professional, and the FX rates are competitive. I appreciate the seamless transactions and support from the team. I hope they continue on this successful track.
That said, I have a few suggestions that would enhance the platform even further:
1- IBAN Accounts in EUR & GBP – It would be great if Verto could provide IBAN accounts in EUR and GBP under our company name, similar to the USD account. This would allow us to connect these accounts with Stripe or PayPal and receive payments from customers more professionally.
2- Automatic Currency Conversion for Card Payments – Currently, if you want to pay in GBP with a card and have funds in USD, you must manually exchange from USD to GBP before making the payment. I hope Verto introduces an automatic conversion feature, similar to how they auto-convert funds from NGN wallets to the required currency.
3- Future Payments & Invoice Links – I would love to see the team introduce future payment scheduling and invoice link generation soon. These features would make transactions even more efficient.
Thanks to the Verto team for their hard work. Wishing you all continued success!
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Salaheldin,
Thank you for your feedback! We really appreciate your kind words about our platform and competitive rates.
We also appreciate your feedback on how to enhance our platform further:
Our criteria for opening a EUR and GBP account is aligned with our payment partners however we will let you know if this does become available in the future.
We are also constantly working on enhancing our card features as well as launching some new products so we will keep you updated with any new features.
If you have any further feedback or any questions please let us know and we will be happy to help!
The Verto Team
Resposta da Verto
Hi Samsondeen,
Thank you for sharing your great experience with Verto. Ensuring all questions are answered quickly and efficient is a top priority for our Customer Success team. They are always happy to help and hope to hear from you again soon!
The Verto Team
Got in touch with a customer service DAVID, very good service and responding was top notch 👍 I recommend a 💯
Got in touch with DAVID Nice customer approach and good customer service👌 highly recommend
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Pompeii YT,
Thank you for sharing your great experience with Verto and specifically with David from our Customer Success team. Providing excellent service is a top priority for us so we are delighted to hear that you would highly recommend Verto!
If you have any further feedback or questions please let us know!
The Verto Team
Resposta da Verto
Hi Emmanuel,
Thank you for sharing your experience with Verto! Providing an excellent experience to all customers is a top priority for us so we are delighted to hear you have been impressed.
If you have any further feedback or question please let us know!
The Verto Team
Thorough support on an issue that…
Thorough support on an issue that occurred and friendly communication
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Martin,
Thank you for sharing your great experience with Verto! Our team is committed to resolving all questions and queries in an efficient and timely manner. Providing excellent service is a top priority to us!
If you have any further feedback or questions, please let us know.
The Verto Team
Victoria from VertoFx
Victoria was accommodating and helpful..Thanks for your assistance. Great job 👏🏾
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Ike,
Thank you for this wonderful feedback about Victoria from our Customer Success team! The whole Verto team is committed to creating an excellent customer experience and we hope to serve you for many years to come.
The Verto Team
Transaction Cancellation Request
I reported the issue about cancelling the transaction and within an hour it was resolved. Well done team.
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Ali,
Thank you for sharing your experience with Verto! Our team are dedicated to completing all requests efficiently and keeping you updated throughout. Providing excellent customer service is a top priority to us so we are glad to hear you have been impressed.
If you have any further feedback or questions, please let us know!
The Verto Team
Resposta da Verto
Hi Pat-lee,
Thank you for your lovely feedback! We are delighted to hear you have had a great experience with Verto and have been enjoying the platform. We are constantly working on improving the overall user- experience and enhancing our platform so if you have any further feedback, please let us know!
The Verto Team
Customer support is awesome.
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Babatunde,
Thank you for this lovely feedback! Our team is dedicated to ensuring we provide excellent service to all customers so we are delighted to hear about your experience.
We look forward to working with you for many years to come and are happy to help with any questions or queries you may have!
The Verto Team
It was so amazing
They do well in terms of transactions
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Verto
Hi Top SupperEx Investment Co,
Thank you for this wonderful feedback. Ensuring all transactions are processed seamlessly and in a timely manner is extremely important to us.
We look forward to working with you for many years to come!
The Verto Team
Resposta da Verto
Hi Pius Oscar,
Thank you for your feedback. We are so glad to hear you have been impressed with our currency exchange services!
We look forward to working with you for many years to come.
The Verto Team
Easy Account Creation
Sign up process was easy and seamless with fast confirmation and verification of account.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Joshua,
Thank you for your lovely feedback!
Our onboarding process has been designed to be clear and easy to navigate through whilst requesting all the required information and documents. It is great to hear you have had such a seamless experience and we hope to continue to provide you with a 5 star service for many years to come.
The Verto Team
Good they hve the best services ever
Good they hve the best services ever. And they’ve transformed my business and life generally .
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi there,
Thank you for this wonderful feedback!
Providing excellent customer service and a user-friendly platform is extremely important for us so we are delighted to hear how impressed you have been with Verto.
It is great to hear that we have been able to transform your business and we hope to continue to have a positive impact on it for many years to come!
The Verto Team
response was faster today
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Alexander,
Thank you for your feedback!
Our dedicated support team will aim to resolve all queries as soon as possible. You can reach out to them via email or Whatsapp if you find that more convenient.
We are always happy to help!
The Verto Team
VertoFx is a dynamic new generational…
VertoFx is a dynamic new generational currency transfer platform. It has helped our cross border business in paying all our suppliers and vendors abroad. Their process seems seamless and the platform is user friendly. I must also state their platform is high tech and robust.
Lastly they have the best committed staff in the industry , most especially our relationship manager who was assigned to Us - Nisha Balendra.. Her level of passion to her job is very high. She is a problem solver even under pressure. Thumbs up for VertoFX
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Abiodun,
Thank you for your wonderful review!
It is great to hear how much our platform has been able to have an impact on your business. We have a highly dedicated team who prioritise ensuring all payments and processes are completed seamlessly and we have a user friendly platform.
Our relationship managers are extremely passionate about support all clients with their specific needs and are always happy to help!
We hope to continue supporting you for many years to come!
The Verto Team
It doing well in all aspects and am…
It doing well in all aspects and am very sure it would be a great project
1 de dezembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Abdulbasit,
Thank you for this feedback! We are delighted to hear you have been impressed by our platform. Customer satisfaction is extremely important to us so please do let us know if you have any further feedback at all!
The Verto Team
Good quick service.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Ryan,
Thank you for sharing your great experience with Verto!
Providing excellent service is a top priority for us and we look forward to continuing this for you for many years to come!
The Verto Team
Good and lovely nice
28 de novembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Adewale,
Thank you for this lovely feedback!
We are delighted to hear that you have had a 5 star experience with Verto. Providing excellent service is a top priority for us and we look forward to continuing this for you for many years to come!
The Verto Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.