Verto went above and beyond to support my business with a foreign investment payment. The team took the time to understand our setup, guided us clearly through compliance, and stayed responsive throu... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
VertoFx is a dynamic new generational currency transfer platform. It has helped our cross border business in paying all our suppliers and vendors abroad. Their process seems seamless and the platform... Ver mais
A empresa respondeu
We had a challeng with our Verto Account as we are still new with the account and trying to learn, navigate, to get the best out of it. Victoria, one of the Verto Customer Success Team, has bee... Ver mais
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I would like to express my appreciation for the excellent support provided by your team. When I initially reached out, Frank responded promptly and advised that Ashley would follow up within two h... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Global cross-border B2B payments solution that helps businesses send money to anyone, anywhere. Effortlessly accept payments, streamline payouts, manage global expenses, automate financial tasks, and grow revenue.
Informações de contato
Reino Unido
- verto.co
4,6
Excelente
816 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I Love Verto
10 de outubro de 2024
Avaliação não solicitada
Resposta da Verto
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with us. We appreciate your kind words about our B2B platform.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come.
Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
It was a smooth authentication process…
It was a smooth authentication process into the platform.
4 de outubro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Segun,
Thank you for your feedback. We are happy to hear you had a smooth authentication process with Verto. We look forward to continuing to work with you in the future and ensuring we are providing a 5 star service to you!
If you have any further feedback or questions please let us know.
The Verto Team
Victoria 10/10
2 de outubro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Abdullahi,
Thank you for your 5 star review! We are delighted to hear you have had a great experience with speaking to Victoria in our Customer Success Team. We are happy to help with any questions or queries you have and we look forward to continuing to work with you for many years to come!
The Verto Team
It's helpful and make life more easy…
It's helpful and make life more easy and better.
29 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Damilola,
Thank you for your feedback! We appreciate your kind words about Verto and hope you continue to have a great experience with us. We are delighted to hear our platform has made things easier for you!
If you have any further feedback or any questions, please let us know!
The Verto Team
The Signup process is relatively…
The Signup process is relatively straightforward. The payment process is seemless and the mobile app has a good UI
20 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Puido,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our onboarding process.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
Onboarding was seamless
Onboarding was seamless, Thank you
21 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Poon,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our onboarding process.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
Great communication and follow up.The…
Great communication and follow up.The Vertofx platform is easy to use and has been of great assistance in fx conversions.The support team have been helpful in doing follow ups especially our contact person Victoria.
12 de junho de 2024
Avaliação não solicitada
Resposta da Verto
Hi Tiema,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience on our platform and are satisfied with our conversion rates.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
I had the pleasure of working with…
I had the pleasure of working with David from Verto FX, and I must say, his customer service is nothing short of exceptional. From the moment I reached out with my inquiry, David was prompt, professional, and incredibly attentive to my needs. He took the time to understand my requirements thoroughly and provided clear, detailed guidance at every step.
What truly stood out was David's proactive approach—he went above and beyond to ensure that I not only received the information I needed but also felt completely supported throughout the entire process. His expertise in handling complex transactions with efficiency and precision is impressive, and he always made sure to keep me informed with regular updates.
David’s ability to resolve issues swiftly while maintaining a friendly, positive demeanor made what could have been a stressful situation an absolute breeze. It's rare to find such a high level of dedication and care in customer service, and I am truly grateful for his support.
If you're looking for a professional, reliable, and customer-focused experience, I highly recommend Verto FX—and David, in particular. His exceptional service has earned my trust, and I look forward to working with him again in the future.
Thank you, David, for making this such a smooth and pleasant experience!
19 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Ugo,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience on our platform.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
Ashley at Verto Customer Service…
Ashley at Verto Customer Service delivers and follows through on requests. Good system and easy to use and effective.
18 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our platform.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
Amb Unwana Edem
I hereby withdraw all my previous review on the 16 September 2024 to the latest review yet to be approved.
How can a company ask for kyc and we did all and we where told it successful and we were onboarded in few minutes again we received another mail that our account was close and delated out of the system.
This a activities look so suspicious at all levels.
Our worst company to ever come across and we hope our files shared with vertofx for purpose of kyc is safe and secured.
16 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Choice Business,
We are very sorry to hear about your experience with Verto. This is not the level of service we aim to deliver and we have passed this feedback on to the relevant team to ensure they can avoid a situation like this in the future.
We sincerely apologise for any inconvenience this has caused you and we wish you all the best for the future.
If you need anything further please do reach out to our Customer Success team at support@vertofx.com.
The Verto Team
Smooth onboarding and instant payments
I had a smooth onboarding process with Lawrence and his colleague Chris. They helped me through the KYC to receive my first payment via Verto.
Now I can receive payments globally and pay my staff working in different countries remotely.
13 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Bryson,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our onboarding process.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
What made my experience great is…
What made my experience great is receiving immediate help from Victoria
13 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Hellen,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our platform, and associate Victoria.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
Resposta da Verto
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our platform
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
The response and back up support
The response and back up support is quite effective and helpful to all my needs.
4 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Haytham,
Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with our platform and support team.
We're honoured to be your choice in our niche and look forward to serving you for many more years to come. Your satisfaction is our top priority, and we're here to support your business needs.
If you ever have more feedback or questions, please don't hesitate to reach out.
The Verto Team
VertoFx platform is genuine and real
VertoFx platform is genuine and real
The staff are incredibly amazing
Their turnaround time is very prompt
Ashley has been quite helpful in resolving issues on time
I will gladly recommend VertoFx to anyone
Keep it up Guys
11 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Stella,
Thank you for sharing your feedback about Verto! We are delighted to hear you would recommend Verto to anyone!
Providing excellent customer service is a top priority for us and our Customer Success team including Ashley are happy to help anytime!
We look forward to serving you for many years to come.
The Verto Team
nice service
11 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Kilimania Tours,
Thank you for your feedback!
We appreciate you sharing your experience of your service with Verto. Providing great service to all customers is a top priority for us so we are delighted to hear you have been impressed.
If you have any further feedback or questions please let us know!
The Verto Team
Red Sea Money Transfer
Our company, Red Sea Money Transfer, has been using Verto for cross-border payments and currency exchanges, and we are thoroughly impressed with the level of service they provide. The platform is seamless, intuitive, and incredibly efficient for handling multiple currencies, which has made a significant difference in how we manage our international transactions.
A special mention goes to the dedicated Account Manager, Miko, who has been nothing short of exceptional. Miko is always prompt, professional, and goes above and beyond to ensure all our needs are met. Miko's expertise has been a real asset to our business.
We highly recommend Verto for any business looking for a reliable and cost-effective solution for cross-border payments. The service is top-notch, and the personal touch from their account managers, like Miko, sets them apart from the competition.
11 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Haben,
Thank you for this wonderful review of Verto! We are delighted to hear how Verto has had such a positive impact on your business.
Providing excellent customer service is a top priority for us so it is great to hear your Account Manager Miko has been such an asset to you.
We appreciate you recommending Verto to other businesses looking for a reliable and cost-effective solution for cross-border payments.
We look forward to serving you for many years to come!
The Verto Team
They are a fraud scam company!!!
Everyone please NEVER USE THIS FRAUD COMPANY!!!
I have a US company and regsiter as merchant with them, but they froze my account without any reason and I still have over $20k in my balance, but they close the account and taken all my balance!!
VertoFX is totally a fraud and scam company, I have reported to the police!!! Never use their payment links!!
They're a 100% scam company!!!! They take your fund suddenly without giving any email or anything to you!!!!!
5 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi David,
We are sorry to hear about your experience with Verto.
Our Customer Success team have reached out to you directly to help with resolving this issue for you.
We apologise again for any inconvenience this may have caused.
The Verto Team
Non existent customer service
Non existent customer service. I haven't been contacted by any customer service agent from verto in many days on my request for some funds. This company doesn't even have a contact us page. They have no phone number listed on their website. It is extremely difficult to reach a live agent at verto or get any answers to your questions. Verto is an Unreliable company
3 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Better Fitness,
We are sorry to hear about your experience with Verto.
I can see our support team have been in touch with you and have been able to explain to you that unfortunately Verto does not offer loans. Verto is a cross-border payments platform.
We apologise again for any confusion.
The Verto Team
Easy to use
Easy to UI/UX
I also love the seamless authentication of email and phone number
1 de setembro de 2024
Avaliação não solicitada
Resposta da Verto
Hi Natasha,
Thank you for this review! Our platform has been designed to be user friendly and efficient to ensure a seamless experience with Verto so we care glad to hear your feedback.
If you have any suggestions or further feedback please let us know!
The Verto Team
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