Thank you to Claire Anderson at Nissan Glasgow for talking us through the motability system. Claire made the process easy and our decision to take the X Trail undoubtedly helped by her positive attitu... Ver mais
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Thank you to Claire Anderson at Nissan Glasgow for talking us through the motability system. Claire made the process easy and our decision to take the X Trail undoubtedly helped by her positive attitu... Ver mais
A empresa respondeu
Andrew McMillan( Sales) at Glasgow Nissan South was absolutely fantastic.He answered or researched every query immediately.Cannot speak to highly of him;a brilliant service from "Vertu".
A empresa respondeu
From start to finish Claire Anderson was very knowledgable kept me well informed and made it all pretty easy to take in.She simplified things and was a great help getting to know my car controls so i... Ver mais
A empresa respondeu
From the moment I walked into the showroom until I drove away with my new car it was a seamless hassle free experience. There was no hard sell, just good clear information and friendly service. A... Ver mais
A empresa respondeu
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
60 Welbeck Road, Darnley, G53 7SD, Glasgow, Scotland, Reino Unido
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Andrew McMillan( Sales) at Glasgow Nissan South was absolutely fantastic.He answered or researched every query immediately.Cannot speak to highly of him;a brilliant service from "Vertu".

Resposta da Vertu Motors - Nissan Glasgow South

Resposta da Vertu Motors - Nissan Glasgow South
Thank you to Claire Anderson at Nissan Glasgow for talking us through the motability system. Claire made the process easy and our decision to take the X Trail undoubtedly helped by her positive attitude towards us. We looked at other vehicles but came back to Nissan. Thank you to Vertu…..

Resposta da Vertu Motors - Nissan Glasgow South
From start to finish Claire Anderson was very knowledgable kept me well informed and made it all pretty easy to take in.She simplified things and was a great help getting to know my car controls so i cant speak highly enough about her.

Resposta da Vertu Motors - Nissan Glasgow South
Great, Friendly, Experienced Staff from the moment we walked up to the moment we drove the new car away from the garage at Virtu Motors Nissan Glasgow South.
Gemma Wallace was very helpful and professional all the way through the process of getting the required car we wanted right to the end of doing an unveiling of the car to my wife prior to handing the car over to us.

Resposta da Vertu Motors - Nissan Glasgow South
Pros: The initial buying process had clear positives. The sales executive, Andy McMillan, was extremely responsive and transparent during the negotiation phase. He provided detailed photos of the vehicle’s condition, highlighting stone chips on the F1 blade and bonnet, along with tyre tread measurements. Given the distance, I also appreciated the dealership's willingness to perform technical checks, such as testing the 12V battery health, confirming firmware patches, and providing a full service history for the 2023 Renault Megane E-Tech Iconic.
Cons: After some remote back and forth negotiating, I travelled four hours to Glasgow to collect my new car. Despite some hurdles arranging secure online payment links so I could complete the transaction via credit card, the actual handover went smoothly and I was soon heading back on the long drive home.
Unfortunately, the after sales support has been severely lacking. The car only came with one key. As a condition of the sale, I received written confirmation from management (Damian Bronshoff) that a second key card would be supplied and coded for me, as there was not enough time to get it ready before I travelled up.
Four months have now passed, and the branch has never contacted me to resolve this. My formal attempts to chase the outstanding key card agreement have been met with complete silence. Having to chase a dealer for basic written commitments is incredibly frustrating, and this lack of proactivity has entirely ruined the experience. I will be cautious about buying from Vertu in the future.

Resposta da Vertu Motors - Nissan Glasgow South
Absolutely delighted with the service i got at Vertu Nissan South. Gordon was brilliant from start to finish, showed great customer service and got me a great car.

Resposta da Vertu Motors - Nissan Glasgow South
The customer advisor who dealt with us was very knowledgeable and professional. She was a pleasure to deal with. The whole experience with Vertu was excellent.

Resposta da Vertu Motors - Nissan Glasgow South
After looking for a very rare Nissan Juke Tekna Plus found at Vertu Glasgow and reserved
Lucky for us Thomas rang us to offer his help even sent us an introduction video which I thought was a great idea
After going through our questions and telling us about all the offers and the good part exchange deal we decided to order
Thomas and David kept us informed at all stages after Damien had offered support initially to Thomas but was going on holiday
After many more questions as moving from a Qashqai Tekna Plus and not exact same speciation , we picked the car up one week later after the car had been prepared
Collection went smoothly and made to feel like buying a brand new car, as it was immaculate and prepared well
All paperwork was carried out before I travelled to Glasgow to handover our trade in and pick up my wife’s new Juke
I would highly recommend this dealership a very refreshing change to the poor experience we found locally from Lookers Newcastle
Great personal service and attention to detail David and Thomas not forgetting Damien make a great team
Special mention to Thomas who is remarkably good and knowledgeable way beyond his years all are a credit to Vertu motors
Regards & Respect Colin & Very Happy Nicky

Resposta da Vertu Motors - Nissan Glasgow South
From first contact to picking my new car up the team was brilliant and gordon what a star this guy is kept me informed on everything all the way through the purchase every question was answered promptly and no trouble for gordon .
The hand over of my part exchange vehicle to picking up my new car so easy thanks gordon

Resposta da Vertu Motors - Nissan Glasgow South
Gemma was so kind and friendly. Nothing was too much bother when test driving cars despite the unusually hot day.
The whole team was great and the car is perfect for me. I love my new car and would absolutely recommend Vertu Nissan South fir the quality of their cars and the customer service.

Resposta da Vertu Motors - Nissan Glasgow South
Very helpful and informative and obliging

Resposta da Vertu Motors - Nissan Glasgow South
The entire process of buying a new car was expertly handled by Claire, the Sales Executive. Nothing was too much trouble for her. She made the transaction smooth and painless. Thanks.

Resposta da Vertu Motors - Nissan Glasgow South
Everything was made so easy,the service was second to none,the staff were so friendly and knowledgeable and very helpful.I had a lot of questions to ask and they were so happy to give me the answer,the whole experience was made so easy for me I've been with this company for about 10 years and hopefully I will be a customer for many more.

Resposta da Vertu Motors - Nissan Glasgow South
I staff are so helpful with any questions they were always answered I have been dealing with this garage for a few years now I know staff change but the service you get is great

Resposta da Vertu Motors - Nissan Glasgow South
From the moment I walked into the showroom until I drove away with my new car it was a seamless hassle free experience. There was no hard sell, just good clear information and friendly service.
A special mention to Gemma who went over the car with me then explained all the options and allowed me pick which ones I wanted with no pressure.
When my wife and I left the showroom she said to me "I think that's where i will be getting my next car"
That's probably the best recommendation I can give.

Resposta da Vertu Motors - Nissan Glasgow South
Very friendly staff and made me very comfortable and explained everything easily.

Resposta da Vertu Motors - Nissan Glasgow South
Staff were honest and very helpful with good advice

Resposta da Vertu Motors - Nissan Glasgow South
Claire was the most helpful, kind person! She made my experience amazing and explained everything so well!

Resposta da Vertu Motors - Nissan Glasgow South
Salesman (Gordon) was a huge help in deciding upon what car to get and I am very happy with the car

Resposta da Vertu Motors - Nissan Glasgow South
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