I always use this dealership because the staff always give 110% to make sure changing my car is totally hassle free and over the years they have become like a family. Nothing is to much trouble in ex... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went to Nissan Ilkeston for a new Qashqai and could not have been treated better. Was made to feel welcome by all the staff members. Ordered the new car and nothing was to much trouble for them, they... Ver mais
A empresa respondeu
I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... Ver mais
A empresa respondeu
From start to finish the process was very straightforward. Got a really good part exchanged on my old car, better than what the on-line quotes from the big companies give you. Sales staff were not pus... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Nissan Ilkeston
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
Derby Road, DE7 5FH, Ilkeston, Derbyshire, Reino Unido
- 0344 659 7276
4,8
Excelente
76 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
excellent service
Friendly, helpful staff, competitive prices, and a smooth process.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for your great feedback. We’re delighted to hear you found the staff friendly and helpful, our prices competitive, and the whole process smooth from start to finish. We really appreciate your comments.
Kind regards, Keith
This is my 4th Qashqui & love them
This is my 4th Qashqui & love them. The service from the Vertu staff was fantastic
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for your wonderful review. It’s great to hear this is your 4th Qashqai and that you continue to love the car. We’re also delighted that the Vertu team provided fantastic service throughout your visit.
Kind regards
Keith
Very helpful and professional dealership.
A very professional dealer and fantastic customer service from Danielle and Nik.
We discussed my requirements and budget and they sourced me a fantastic offer on a Qashqai.
Very pleasant experience from initial enquiry to picking up the vehicle 😀
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for taking the time to share your experience. We’re delighted to hear that Danielle and Nik provided fantastic customer service and were able to find a Qashqai that matched both your requirements and your budget. It’s great to know the whole process — from your initial enquiry to collecting the vehicle — was such a pleasant experience for you.
Enjoy your new Qashqai! 😀
Kind regards,
Dean
Used car
We received excellent service from Matthew who took his time to explain every step of the way though all the paperwork. We felt very comfortable as all the staff were very friendly. Would not hesitate to use your company again and will highly recommend you. The coffee was lovely. Thanks again Matthew.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Well informed staff pleasant and…
Well informed staff pleasant and professional, a real pleasure doing business ask for Danielle 👍
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you so much for your kind words! We are so happy to hear that Danielle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Friendly staff
Friendly staff. Very helpful. Adam Explained all we needed n wanted to know.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Good afternoon Carol. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
I received excellent service from Vertu…
I received excellent service from Vertu Ilkeston, buying my Nissan Quashqai. Staff were very friendly, helpful & professional. Was impressed with sales executive Ben Massey from start to finish. He arranged for the car I was interested in to be sent from another location & in the meantime I was able to test drive the same model. He explained everything perfectly. Would highly recommend. I love it, thank you.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great communication from beginning to…
Great communication from beginning to end. Excellent service
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Hi Simon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent Service Highly Recommended
Arrived at the Dealership to be greeted by Karl Westley.
Shown around the vehicle we went to view and left to view at leisure with no pressure.
Test drove the vehicle and all queries addressed by Karl.
Excellent Service from selection to completion.
Highly Recommended and ask for Karl you will not be disappointed.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Superb customer care
On our first visit to Nissan Ilkeston we met Karl and he was very helpful with all the info we needed on our fact finding mission at the time. Our second visit was for a test drive in a Quashqai epower. Karl accompanied us and answered all our questions straight away, he new the car inside out. There was never any hard sell at all which was do welcome. Anyway, we eventually decided to have a second test drive and bought a new Quashqai tekna. Every step of the process was easy and we totally recommend this dealership and particularly Karl for professionalism and superb customer care. Excellent
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Good morning, Colin . Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Karl and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Danielle
Highly recommend Chloe Ianssen @ vertu derby
Chloe, was friendly and so helpful. The whole process was easy and straightforward. This purchase was extremely sentimental for me and Chloe and her manager we so supportive. The car was immaculate on the test drive and on collection. Chloe replied to all my questions. She did a detailed video of the car for me before I went. Such a lovely lady, I highly recommend her. Many thanks Chloe x
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Honest and we were well looked after
Honest and we were well looked after. Very professional. New car
29 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Good afternoon Linda. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent and friendly service.
Excellent and friendly service from Vertu in Ilkeston. We were served by Matthew Hall who was very knowledgeable, friendly and approachable throughout. Nothing was too much trouble and he went through the whole process with us, from sorting the car to test drive to explaining all the gadgets. Really good service.
26 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Vertu Motors in Ilkeston made the whole process stress free!
Vertu Motors in Ilkeston were so helpful. Adam advised on each little detail from beginning to end. Really polite and helpful. The whole process was seamless and I love my new Nissan Juke. Thank you Vertu at Ilkeston.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Good afternoon Claire. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent
Great service and communication throughout from Ben.
He was professional, helpful and patient and is a credit to the company.
I would definitely recommend Vertu Ilkeston.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Excellent
Excellent service from Ben.
He was professional,helpful and patient.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Brilliant
Brilliant , love our car, goes like a dream
The staff are very professional polite and very welcoming, nothing is to much trouble, big thank you to Matthew for selling us the car we would highly recommend them
19 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Good morning June. Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
From looking around the show room to…
From looking around the show room to collecting my new car I couldn’t fault the service I received from Karl at Nissan Ilkeston. Karl kept me informed on the progress of my order and gave me all the information and assistance needed to complete the purchase. Would highly recommend Nissan Ilkeston and will definitely be using their services in the future.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
It was a pleasure to buy a car from here
I was honest about being unsure between 2 brands of cars when I went to look and I received chilled, attentive but not pushy sales service. I was left to look at the cars by myself and think what I wanted and liked (rather than have every feature pointed out to me like I've experienced at other places). I test drove the car I liked and they even found me a version of the other make I was considering so I could test that too(even though that could have potentially lost them a sale) which was above and beyond and greatly appreciated. I got what I thought was a very reasonable price for my car, and the one I bought was very competitively priced too. I was helped with my plate transfer and collected the car a few days after I'd signed up. MUCH sooner than I'd anticipated. Matthew had a great sense of humour and was friendly and efficient. I couldn't have enjoyed the experience more.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great experience at honda Derby
Sanjay worked really hard helping me and my wife find the right deal. No pressure in sales and the car we chose is excellent. Highly recommended honda vertu derby
20 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Nissan Ilkeston
Good afternoon Ian. Thank you so much for your kind words! You have left your review for Nissan Ilkeston. We are sure Sanjay and the team at Vertu Honda Derby would very much appreciate it if you could leave the review against their site if you could kindly amend your review. Kind regards, Dean
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.