Vertu Motors - Nissan Sheffield Avaliações 

Vertu Nissan Sheffield team is a credit to Nissan. Especially Ben who helped us all the way for our new car.

The staff, particularly Brandon were friendly, courteous, polite and answered all my questions.
Thanks.

First time buying from vertu nissan.superb service from ben heydon.he ordered my 75 plate nissan within 3 days.will buy again thanks

I found the sales person bilal very attentive and kept me informed on the transfer of the car from another yard

Great experience with Vertu Sheffield from start to finish. Staff were very friendly and especially Richard my sales advisor who sold me my lovely Nissan Juke Tekna was brilliant. No pushy sales tactics, listened to what I required and wanted. I would definitely recommend buying a car from Richard at Vertu Sheffield.

Incompetent cowboys with no sense of running a showroom!
Hi all had a new Nissan for 2 years just got rid of it all I heard for 2 years was we want £140 of you for diagnostic each time the scrap heap had a problem and got charged me 3x for it and no repair !
They were happy to do a service with brake fluid change at 12,000 miles 😊 and charge me £349 .
The car had a terrible knocking noise which rattled the dash from left side told Nissan and the service manager at Sheffield wicker said we will charge you for very blatantly ! Instead of asking me what’s wrong with car he’s the slim English guy service manager cam out in a fighting stance asked me what do want .
And few other incidents will take a day to write ✍️ the Nissans are a load of rubbish rattles rubbish handling noises rattles at 12k miles rubbish gear change poor quality build all road noises come through and the list goes on for ever ! Contacted head office and have been told 4x the Sheffield branch wicker one manager will contact you it’s been 2 weeks and no one has because they know they won’t win how the staff treat people from ethnic minorities discusting behaviour won’t even ask you why you there specially the to lady’s on reception 0 customer services skills and training tbh ! Sat at reception desk for 15 minutes she looked up and looked me in eyes 👀 and said nothing I meaning what do you want I’m reality ! So I said I’ve come to drop car off absolutely disgusting behaviour sanctioned by the managers there as that have done nothing about my which a will persue . Cheap Nissan garbage for £30k to £39 k not worth nothing .

Didn't feel pressured into buying a car , and when I was ready all went smoothly, picked the car up a few days later and all is well 👍

Absolutely fantastic, on point with everything. They did a great job keeping you updated every step of the way.

So Nissan sent me a letter recalling my car. A job that would take 1HOUR to do 5 hours of the part was failed.

I booked my car in for 11:30 in the morning arrived at 11:00 half an hour early I didn’t opt for a courtesy car as I wasn’t paying the ridiculous price for something that was supposed to be couple of hours tops. (Wrong you have to pay for a courtesy car when the recall is Nissans fault)

I left the car and went into Sheffield 3hours later id not heard anything weather the car needed the part replacing of not. So I called multiple times all went to answering machine JOKE.

I decided to walk back up to the dealership and ask what was happening how long it would be etc (I drove 45min to this dealership as it was the closest one I live in the Peak District) upon arriving back my car was in the exact same spot I left it not been touched.

3 hours!! And none had even moved the car to the service centre when I questioned the clown she said “if you wanted it done earlier you should have booked a slot” which I did 11:30!!!!!! This women boiled my blood so much I demanded my keys back since the lazy bone idle morons couldn’t even be bothered to honour the time slot I had booked.

Now having to rebook at a different dealership owned the car 6 months and it’s the biggest mistake I’ve made buying a car from a brand that doesn’t give a toss about its customers. Will never step foot in this dealership again AVOID THEM AT ALL COSTS!!!!!!

Excellent experience, the handover went very well.
Ben Hayden, the motability representative, kept us well informed throughout the whole process, from ordering to collecting the new car.
It was a pleasure using Vertu Nissan in Sheffield.

Fantastic service start to finish cheers richard

A terrible service experience! We had a car service appointment for 1:30 PM, and by 5 PM, my car was still parked in the same spot, with no one informing us of the situation. We then went to inquire. The customer service representative replied that our car keys were still in the key holder, explaining that it might be because 1:30 PM was lunchtime and they left them there for a while. However, she offered no single apology. About 25 minutes later, they told us the service was complete.

Quickly respond and easy process to buy car

Buying the car was a very pleasant experience which has not always been the case elsewhere. Richard and Steve looked after us royally with no sales pressure whatsoever. We part exchanged and got what we thought was a very fair deal. Oh and they have great coffee!

Peter was amazing made me and my brother feel welcomed

Friendly service and informative information,.

Great customer service from start to the finish of the purchase process

We went to look for a new car and entered
the showroom which was immaculate very clean and tidy.
We were welcomed by Pete who was extremely polite and knowlegable. We had a good look round and arranged a test drive and decided on the car we would like.
We were told there was a delivery wait until the end of the year which wasnt an issue.
A couple of days later Andy the manager called to say he had managed to source us one which we could pick up in a few days. BONUS.
After a couple of visits for paperwork and a few cups of tea we were able to pick up the car.
It was in the showroom under a red sheet which we pulled off to reveal our lovely new car.
And the most lovely of touches was the reg plate had my initials on which Andy had sorted.
Absolutley amazing.
The staff are all amazing and our experience made us feel very important.
Great after sale service offered which makes us feel secure of any needs we may encounter.

10 out of 10.
Thank you.
Elaine.

helpful staff. very friendly and informative

Josh was amazing all the way through the sale and went above and beyond to help with getting everything transferred and sorted. Would highly recommend.