Vertu Motors - Nissan Sheffield Avaliações 

115
O TrustScore é 5 de um total de 5

4,8

Attercliffe Road, S4 7WW Sheffield, South Yorkshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was really good mikey did the upmost for me got the car sorted quickly told me everything about the car I was getting and all round happy with it all lovely car smooth to drive and would definitely re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ben was extremely helpful and knowledge. I was kept in the loop and explained things so I was up to date of where the car progress was up to. Ben was very polite and great customer service going... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We went into Sheffield Nissan and never felt pressured, we met Josh Ashley. We talked about what we wanted and he showed us the car we were interested in. We discussed the details and agreed the sale,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Josh Levesley at Vertu Nissan Sheffield was excellent. Very helpful and nothing was too much trouble. Looked after us and got us sorted with our part excahnge and new to us (used) car. Can highl... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Nissan Sheffield

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • Attercliffe Road, S4 7WW, Sheffield, South Yorkshire, Reino Unido

  • 0344 659 3946

4,8

Excelente

O TrustScore é 5 de um total de 5

115 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(115)

12.322 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Extremely poor customer service

Extremely poor customer service, took 9 hours to service my car even though I was advised it would be ready at a specific time I still had to wait a further 2 hours. The onsite didn’t care.

13 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref TPJL1310 Kind regards Dawn

Avaliado com 5 de um total de 5 estrelas

Had an awesome experience while picking…

Had an awesome experience while picking out my car. The sales team also went all out to ensure that I had the best customer service.

Thanks Peter!

4 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Avaliado com 5 de um total de 5 estrelas

Excellent experience.

Excellent experience and advice from the staff at Nissan Vertu Sheffield especially Andy Billcliffe and Andy Clarke. They even spent time finding a reg' plate with our initials, what a fab team! and what a superb vehicle the Nissan Qashqai 1.5 E-Power N-Connecta.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you so much for your kind words! We are so happy to hear that Andy and Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

I was treated with courtesy and…

I was treated with courtesy and patience and not pressurised into making a deal but given plenty of time to consider the offer. The salesman was very knowledgeable and was able to answer every question I had on the car and finance deal. I got a fair deal on the trade in car. Richard excelled in his knowledge of all the available options open to me. The premises was clean and tidy and the new car was immaculate, overall giving the impression of a company that cares for its customers. I would recommend them to anyone.

25 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Richard and the team. We hope to see you again soon. Happy motoring, Kerry

Avaliado com 5 de um total de 5 estrelas

Easy straightforward process…

It was an easy straightforward process from start to finish. Everything was explained well and car delivered exactly when it was expected. No hard sell, just a pleasant experience.

19 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Pete from Barnsley

Absolutely brilliant from start to finish . Great communication. Totally professional and friendly staff . I would recommend anyone to buy a car from Sheffield Nissan new or used .

22 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service!!!

Absolutely amazing service!!!
The whole team make you feel special.
Excellent customer service.
Friendly professional extremely helpful in every way.
Nothing too much trouble.
A special mention to Peter he was so patient and knowledgeable.
So pleased with my purchase.
Thank you so so much to the entire team.
Would highly recommend anyone looking for a new or used car to take a look.

6 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you so much for your kind words! We are so happy to hear that Peter and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Definitely a five star to Vertu Nissan Sheff

I would highly recommend Vertu Nissan Sheffield. I recently purchased a Nissan Qashqai through part exchange, and the whole experience was excellent. The staff were professional, friendly, and took the time to answer all of my questions clearly, which gave me complete peace of mind when driving away. I feel confident not only in the quality of the car but also in the quality of service provided. A truly trustworthy dealership.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Avaliado com 5 de um total de 5 estrelas

Excellent service throughout

Excellent service throughout

1 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Good afternoon David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Had great service from Bilal and James…

Had great service from Bilal and James at Sheffield Vertu Motors . Would go back again .
Only disappointing point was when they offered a trade in on my x trail , you lose too much even though car only 3 years old . So I just exchanged my wife’s car , which I / we are happy with . Thanks Bilal a gentleman

29 de agosto de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you so much for your kind words! We are so happy to hear that Bilal & James were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Avaliado com 2 de um total de 5 estrelas

Not the sales team

Not the sales team, it's the mechanics my issue is with.
My Nissan Juke 2.5 years of age, had began making a really weird rattling sound. Which most people who listened to it, had said to get it checked out !!
After booking it in at Vertu Sheffield, I was told there is no fault on it, so therefore had to pay £140 for the diagnostics.
They did say, it could be the turbo noise, which is normal.
Or something under the gearbox, (we are not prepared to drop out the gearbox, a 5 hour job) to find out. This is what I was told. We have previously owned 2 other vehicles both Nissan, with built in turbo, which never made any noise similar to the noise this motor makes.
I just feel ( due to being female and knowing nothing about motors) that I am being fobbed off .

26 de agosto de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref TPA2708 Kind regards Dawn

Avaliado com 5 de um total de 5 estrelas

Awesome!

Thankyou Jay & Steve but particularly Jay for the purchase of my nearly new van. The whole process from start to finish was absolutely seamless. Jay was super attentive and answered all my questions regarding the vehicle, warranty, servicing, preping the car to handover. I hate pushy sales people and these guys are not that - just genuine, down to earth real people. Normally, a large purchase like this would properly be stressing me out, but it wasn't - just the opposite in fact. Rest assured these guys will take care of you and Jay is an absolute legend who doesn't even get commission, so no incentive to hard sell. Lovely team who went above and beyond. Thanks again Jay & co. for such fantastic service and a great deal!

28 de junho de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 2 de um total de 5 estrelas

Very disappointed with service ,not…

Very disappointed with used car sales team ,not maintaining promises as like offering . Looking forward with ombudsman.

7 de junho de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Nissan Sheffield

Resposta da Vertu Motors - Nissan Sheffield

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TPAM1806 Kind regards Dawn

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