I am a first time customer of Vertu Škoda Chesterfield, so wasn’t sure quite what to expect. To say I’m thoroughly delighted with the service received would be an understatement. From the mo... Ver mais
A empresa respondeu
1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB
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I am a first time customer of Vertu Škoda Chesterfield, so wasn’t sure quite what to expect. To say I’m thoroughly delighted with the service received would be an understatement. From the mo... Ver mais
A empresa respondeu
I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... Ver mais
A empresa respondeu
Vertu staff made buying a car a hassle free experience. They were familiar with the products and very helpful at every aspect of the sale. Richard and Susan went above and beyond to make sure everythi... Ver mais
A empresa respondeu
Amazing support from Rob Hardy at the Chesterfield Skoda branch. Super friendly and helpful, didn't make everything too serious but was professional when needed to be. Even going to meet me on his day... Ver mais
A empresa respondeu
Escrito pela empresa
1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, Reino Unido
Pede aos clientes que avaliem
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Respondeu a 96% das avaliações negativas
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The staff are amazing. Special thanks to Susan

Resposta da Vertu Motors - Skoda Chesterfield
Susan made the whole experience so easy! Love the new car and highly recommend vertu motors, chesterfield, specifically Susan for sorting everything out. It was hassle and stress free from start to finish!

Resposta da Vertu Motors - Skoda Chesterfield
Yet again first rate service from the sales department. They were able to supply a vehicle that had all the specification that I required and all within 2 weeks of visiting the dealership
I'm a bit of a technophobe and do not have access to a computer . Rob was able to sort out all the on line forms for me. The handing over procedure was very informative with all controls on the car explained
At no time was I pressured into purchasing any extras.
Also told that I could contact them at anytime if I had any problems.
Overall a very good service. Hence the reason for being a customer for over 12 years

Resposta da Vertu Motors - Skoda Chesterfield
Car salesman can often be tarred with the same brush as being pushy and sales driven but my experience with salesman Antony Brown at Vertu Skoda in Chesterfield was nothing but impeccable from start to finish. I was buying a second hand Mitsubishi and was given his total attention throughout the sales process. It was a refreshing experience throughout so thank you Antony Brown your manner was refreshing.

Resposta da Vertu Motors - Skoda Chesterfield
They were very busy and we were a bit late due to traffic. We were met and made comfortable with a coffee as soon as as we arrived..
We were there a bit longer than usual but as I said they were very busy.

Resposta da Vertu Motors - Skoda Chesterfield
Courtney, who I dealt with at Vertu was helpful and knowledgeable throughout. A personal issue arose which could have adversely affected the purchase, but it was able to be overcome by her and Vertu's understanding and willingness to be flexible with arrangements. Thank you for a professional and courteous job!

Resposta da Vertu Motors - Skoda Chesterfield
We’ve used this dealer several times and feel we’ve always had a great deal with excellent service. The dealer values our custom and helps us find the deal we want. The salesman has always been in regular contact throughout our purchases, keeping us up to date along the way. We will no doubt, return for another experience in the future. We'd particularly like to thank Robert Hardy, the salesman.

Resposta da Vertu Motors - Skoda Chesterfield
A smooth process from start to finish. Rob our salesman was very knowledgeable and listened to our every need.

Resposta da Vertu Motors - Skoda Chesterfield
Ant Brown was absolutely spot on. His attention to detail was second to none.He made the whole process a great experience, helping us to make the choice that was right for us. He was approachable we liked his quiet manner, he managed and explained the whole process effectively and efficiently. The showroom environment was good, it was easy to look at the different models and get a feel for what matched the car we were losing. We were having nightmare with insurance, repairers etc and described our experience of engaging with Ant and Vertu as being a haven

Resposta da Vertu Motors - Skoda Chesterfield
Excellent knowledge and presentation making purchase easy and enjoyable

Resposta da Vertu Motors - Skoda Chesterfield
I have received a first class service from the minute I walked into the showroom and sitting down with Scott, to the journey through to picking up my car, couldn't have asked for anything else, a pleasure dealing with him and Vertu Skoda.

Resposta da Vertu Motors - Skoda Chesterfield
Scott was really helpful & made it a simple smooth process

Resposta da Vertu Motors - Skoda Chesterfield
Absolutely first class
The car is just as described , it was absolutely stunning condition!
Was valeted correctly ( not many garages even bother )
I turned down 2 cars before this one an took salesman’s word it was like new - it was , couldn’t find a mark anywhere on car , it was serviced before collection as promised with print out service history left for me. Tbh everything salesman said he would do he did .
I genuinely believe I got the best GTD in uk

Resposta da Vertu Motors - Skoda Chesterfield
great communication an great customer service

Resposta da Vertu Motors - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield
Well reception, friendly and efficient service.

Resposta da Vertu Motors - Skoda Chesterfield
The car purchased was bought as a surprise to be collected on Xmas eve. Our salesman Rob did an excellent job of going along with the surprise, and had everything ready on Xmas eve.
We love the car and would highly recommend Vertu Skoda Chesterfield and Rob.

Resposta da Vertu Motors - Skoda Chesterfield
I visited a few times before choosing, each time I spoke to someone different they all gave me their honest opinion and the vehicle that matched my needs. I also did my own research and agreed and opted for a Kodiaq.
They wanted to match to my needs to not the price tag.

Resposta da Vertu Motors - Skoda Chesterfield
Had the car I wanted, good trade in experiance.

Resposta da Vertu Motors - Skoda Chesterfield
I have dealt with this dealership for several years and several new Skoda’s for my self and family. I find the staff specifically Richard Green very helpful and they remember you each time you visit the facility. They are very professional and understand their customers and the customer needs. Many thanks.

Resposta da Vertu Motors - Skoda Chesterfield
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