Vertu Motors - Skoda Chesterfield Avaliações 

90
O TrustScore é 5 de um total de 5

4,8

1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am a first time customer of Vertu Škoda Chesterfield, so wasn’t sure quite what to expect. To say I’m thoroughly delighted with the service received would be an understatement. From the mo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Vertu staff made buying a car a hassle free experience. They were familiar with the products and very helpful at every aspect of the sale. Richard and Susan went above and beyond to make sure everythi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing support from Rob Hardy at the Chesterfield Skoda branch. Super friendly and helpful, didn't make everything too serious but was professional when needed to be. Even going to meet me on his day... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Skoda Chesterfield

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • 1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, Reino Unido

  • 0344 659 6339

4,8

Excelente

O TrustScore é 5 de um total de 5

90 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(90)

12.605 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The staff are amazing

The staff are amazing. Special thanks to Susan

14 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Hi Lorna,
Thank you for your lovely 5-star review. We're so pleased to hear that you found the staff amazing, and we really appreciate your special thanks to Susan — she’ll be delighted to hear your kind words.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Completely stress free

Susan made the whole experience so easy! Love the new car and highly recommend vertu motors, chesterfield, specifically Susan for sorting everything out. It was hassle and stress free from start to finish!

14 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Hi Maryann,
Thank you for your fantastic 5-star review. We’re delighted to hear that Susan made the whole experience so easy for you. It’s wonderful to know you’re loving your new car and that the process was completely hassle‑free from start to finish.
Your high recommendation means a great deal to us, and Susan will be thrilled to hear your kind words. Thank you again for choosing Škoda Chesterfield.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Yet again first rate service from the…

Yet again first rate service from the sales department. They were able to supply a vehicle that had all the specification that I required and all within 2 weeks of visiting the dealership
I'm a bit of a technophobe and do not have access to a computer . Rob was able to sort out all the on line forms for me. The handing over procedure was very informative with all controls on the car explained
At no time was I pressured into purchasing any extras.
Also told that I could contact them at anytime if I had any problems.
Overall a very good service. Hence the reason for being a customer for over 12 years

3 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Hi Jon,
Thank you for leaving such a fantastic 5‑star review. We’re delighted to hear that you received first‑rate service once again from the team at Skoda Chesterfield. It’s great to know they were able to source a vehicle with all the specifications you needed within just two weeks.
Rob will be especially pleased to hear your kind words — we're glad he could take care of all the online paperwork for you and make the process as smooth and stress‑free as possible. It’s also wonderful to hear that the handover was clear and informative, with no pressure to purchase any extras. Knowing you can contact the team anytime for support is exactly the experience we aim to provide.
Your loyalty over the past 12 years means a great deal to us. Thank you for continuing to place your trust in the team.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Super salesman at Skoda Chesterfield.

Car salesman can often be tarred with the same brush as being pushy and sales driven but my experience with salesman Antony Brown at Vertu Skoda in Chesterfield was nothing but impeccable from start to finish. I was buying a second hand Mitsubishi and was given his total attention throughout the sales process. It was a refreshing experience throughout so thank you Antony Brown your manner was refreshing.

2 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Hi Colin,
Thank you so much for your fantastic 5‑star review. We’re delighted to hear that your experience with Antony Brown at Vertu Škoda Chesterfield was impeccable from start to finish. It’s wonderful to know that you felt fully supported and given his complete attention throughout the process — especially when purchasing a second‑hand Mitsubishi.
Your comments about Antony’s refreshing, non‑pushy approach truly mean a lot, and he’ll be thrilled to receive your feedback. We’re so pleased that the experience stood out for all the right reasons.
Thank you again for taking the time to share your kind words.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

They were very busy and we were a bit…

They were very busy and we were a bit late due to traffic. We were met and made comfortable with a coffee as soon as as we arrived..
We were there a bit longer than usual but as I said they were very busy.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Hi Hannah,
Thank you for taking the time to leave us a lovely 5‑star review. We’re really pleased to hear that, despite the team being busy and your slight delay due to traffic, you were welcomed warmly and made comfortable on arrival.
We appreciate your patience during the visit and are glad that our colleagues ensured you were looked after throughout. Your feedback means a lot to us.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Excellent

Courtney, who I dealt with at Vertu was helpful and knowledgeable throughout. A personal issue arose which could have adversely affected the purchase, but it was able to be overcome by her and Vertu's understanding and willingness to be flexible with arrangements. Thank you for a professional and courteous job!

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Good afternoon Chris,
Thank you for taking the time to leave this review. I'm really pleased to hear that Courtney supported you so well and that her knowledge and flexibility helped keep everything on track, even when a personal issue arose. It’s great to know the team’s understanding made a positive difference to your experience.
Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

We’ve used this dealer several times…

We’ve used this dealer several times and feel we’ve always had a great deal with excellent service. The dealer values our custom and helps us find the deal we want. The salesman has always been in regular contact throughout our purchases, keeping us up to date along the way. We will no doubt, return for another experience in the future. We'd particularly like to thank Robert Hardy, the salesman.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you for your fantastic review. We're delighted to hear that you’ve consistently received great deals and excellent service from the team. It’s wonderful to know you feel valued and well‑supported throughout each purchase, with clear communication every step of the way. We truly appreciate your loyalty and look forward to welcoming you back in the future.
Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

A smooth process from start to finish

A smooth process from start to finish. Rob our salesman was very knowledgeable and listened to our every need.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Hi Nick
Thank you for your lovely feedback. We're delighted to hear that everything went smoothly from start to finish, and that Rob was knowledgeable and attentive to your needs throughout the process. Your comments are greatly appreciated.
Kind regards
Dawn

Avaliado com 5 de um total de 5 estrelas

High quality service and product

Ant Brown was absolutely spot on. His attention to detail was second to none.He made the whole process a great experience, helping us to make the choice that was right for us. He was approachable we liked his quiet manner, he managed and explained the whole process effectively and efficiently. The showroom environment was good, it was easy to look at the different models and get a feel for what matched the car we were losing. We were having nightmare with insurance, repairers etc and described our experience of engaging with Ant and Vertu as being a haven

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you for sharing such an outstanding review. We’re delighted to hear how well Ant looked after you throughout the entire process. His attention to detail, calm and approachable manner, and clear explanations are exactly what we aim to deliver, and it’s great to know he helped you make the choice that felt right for you.
We’re also pleased the showroom environment made it easy to explore your options, especially during what sounds like a stressful time with insurance and repairs. Knowing that Ant and the Vertu team felt like a “haven” really means a lot to us.
Thank you again for your lovely feedback.
Kind regards, Keith
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Avaliado com 5 de um total de 5 estrelas

Excellent knowledge and presentation…

Excellent knowledge and presentation making purchase easy and enjoyable

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you for your feedback. We're delighted to hear that the excellent knowledge and presentation you received made your purchase both easy and enjoyable. Providing a clear and confident experience is something we take great pride in, and it’s wonderful to know this came through so strongly for you.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

I have received a first class service…

I have received a first class service from the minute I walked into the showroom and sitting down with Scott, to the journey through to picking up my car, couldn't have asked for anything else, a pleasure dealing with him and Vertu Skoda.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Scott was great

Scott was really helpful & made it a simple smooth process

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Absolutely first class

Absolutely first class
The car is just as described , it was absolutely stunning condition!
Was valeted correctly ( not many garages even bother )
I turned down 2 cars before this one an took salesman’s word it was like new - it was , couldn’t find a mark anywhere on car , it was serviced before collection as promised with print out service history left for me. Tbh everything salesman said he would do he did .
I genuinely believe I got the best GTD in uk

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Good morning. Thank you for taking the time to leave such an outstanding review. We’re thrilled to hear that the car exceeded your expectations and arrived in truly stunning condition. It’s great to know the valet, preparation and service history were all completed exactly as promised.
Your comments about trusting the salesperson’s word mean a lot — delivering on every commitment is something we take very seriously, so it’s fantastic to hear that everything matched what you were told. Turning down two other cars and then finding one that felt “like new” is a brilliant outcome.
Enjoy your GTD — it certainly sounds like you’ve found something special. We really appreciate your feedback and hope to welcome you back in the future. Kind regards, Kerry

Avaliado com 5 de um total de 5 estrelas

great communication an great customer…

great communication an great customer service

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Good afternoon. Thank you so much for the 5‑star review! We’re really pleased to hear you experienced great communication and excellent customer service during your visit.
Your feedback means a lot to the team here at Škoda Chesterfield, and we hope to welcome you back again soon. Kind regards, Kerry

Avaliado com 5 de um total de 5 estrelas

New car

All OK - good service throughout

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Good afternoon Stanley. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Well reception

Well reception, friendly and efficient service.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Excellent Experience

The car purchased was bought as a surprise to be collected on Xmas eve. Our salesman Rob did an excellent job of going along with the surprise, and had everything ready on Xmas eve.
We love the car and would highly recommend Vertu Skoda Chesterfield and Rob.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Rob and the team. We hope to see you again soon. Happy motoring, Chloe

Avaliado com 5 de um total de 5 estrelas

I visited a few times before choosing

I visited a few times before choosing, each time I spoke to someone different they all gave me their honest opinion and the vehicle that matched my needs. I also did my own research and agreed and opted for a Kodiaq.
They wanted to match to my needs to not the price tag.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Good morning, Sadie .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Avaliado com 5 de um total de 5 estrelas

Helpful Sales Assistant Jordan Fanshawe

Had the car I wanted, good trade in experiance.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

My type of dealership

I have dealt with this dealership for several years and several new Skoda’s for my self and family. I find the staff specifically Richard Green very helpful and they remember you each time you visit the facility. They are very professional and understand their customers and the customer needs. Many thanks.

29 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Skoda Chesterfield

Resposta da Vertu Motors - Skoda Chesterfield

Good morning Richard. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richard and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

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