I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... Ver mais
A empresa respondeu
Localização
Trocar localização1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB
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Veja o que dizem as avaliações
Vertu staff made buying a car a hassle free experience. They were familiar with the products and very helpful at every aspect of the sale. Richard and Susan went above and beyond to make sure everythi... Ver mais
A empresa respondeu
I am a first time customer of Vertu Škoda Chesterfield, so wasn’t sure quite what to expect. To say I’m thoroughly delighted with the service received would be an understatement. From the mo... Ver mais
A empresa respondeu
Amazing support from Rob Hardy at the Chesterfield Skoda branch. Super friendly and helpful, didn't make everything too serious but was professional when needed to be. Even going to meet me on his day... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Skoda Chesterfield
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, Reino Unido
- 0344 659 6339
4,8
Excelente
91 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rob was excellent from ordering the car…
Rob was excellent from ordering the car until delivery
16 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
The best experience and service!
I was unsure what to expect this time when going to look for a car as it was my first time choosing a motability car. Everything was explained to me, I was given the time to choose the right car for me and I was given support with the process. The whole experience was professional and easy. Anthony, Rob and Rich were all friendly and helpful, I would recommend the service to everyone. Thank you!
20 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Good morning Suzanne. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Anthony, Rob, Rich and the team. We hope to see you again soon. Happy motoring, Kerry
Quality service
Excellent service from the whole team who worked hard to ensure that the experience of buying a car was positive and pleasurable. Both Susan and Richard went above and beyond to make sure that every step of the process was seamless. Thanks.
13 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Thank you so much for your kind words! We are so happy to hear that Susan, Richard & the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great people to work!!!
Great people to work!!!
Quick and easy to buy a new car!!!
13 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Excellent service
Excellent service as always fron the Chesterfield branch. Great trade in deal, a lovely package of extras, and a sparkling new car!! Swift and efficient service from Rob Hardy, and a drink of tea in a real cup! Thanks for a great experience!!
9 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Good morning Christina. Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Rob was extremely helpful from start to…
Rob was extremely helpful from start to finish and he made the experience as easy as possible. I will definitely be returning customer when it’s time to switch my car.
10 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Hi Kevin. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Rob and the team. We hope to see you again soon. Happy motoring, Kerry
Straight dealing
Straight dealing, and flexible in accommodating to our particular needs.
8 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
"Above and Beyond"
Where to start!
After visiting several car sales showrooms in the Midlands in the past few weeks,and being disappointed by the poor and unappealing service of many, it was an incredibly refreshing change to come upon Skoda Vertu in Chesterfield and their conscientious Team.
From the very beginning of my contact with young Mr Scott Yates, I received a very friendly and professional service. I would go as far as saying "above and beyond"
This ethos of excellent customer service, is a credit to Vertu Motors, and I can only thank Scott, who took me through the process, and his Team who prepared the vehicle to such a high standard.
Thank you all, Vertu Skoda Chesterfield.
5 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Good morning Dennis. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Scott and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Regular updates
Regular updates, clear guidance and attentive customer service
1 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
VIP means Very IGNORED People.
My wife and I received a 'VIP' invitation to a 'VIP' event. I even received a call when I was still on holiday inviting us to their 'VIP' event. We turned up and were totally ignored. They didn't even have a receptionist or someone to say, 'Hello'. After standing around like lemons for about 45 mins, we left. We bought a car at Rainworth Skoda instead. We were welcomed immediately. If you want a Skoda, don't waste your time and fuel going to Chesterfield.
10 de agosto de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Good morning. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP1JC2208 Kind regards, Dean
Bought a car online for the 1st time
Bought a car online for the 1st time. Susan at Vertu Motors was helpful throughout and made the whole process simple and straightforward. I would thoroughly recommend Vertu Motors.
13 de junho de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Skoda Chesterfield
Thank you so much for your kind words! We are so happy to hear that Susan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
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