As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetic... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Bardzo szybka wysyłka. Nawet się nie spodziewałam, że tak szybko zostanie dostarczona. Produkty super i w fajnych cenach. No i to na czym mi najbardziej zależy to dostępność polskich marek, dzięki cze... Ver mais
A empresa respondeu
Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product. Love their polish company choices as they have few of my... Ver mais
A empresa respondeu
“I’m absolutely addicted to Vesa Beauty! Their selection of cosmetics and food products is amazing—everything is high-quality, natural, and carefully curated. I love discovering new skincare gems and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
VESA is an online Wellbeing & Health Store that offers more than 3,000 natural products with transparent & safe compositions. We have been dedicated to providing hand-picked selection of health, beauty & wellness brands, at best possible value. Our mission is to make health & wellbeing products accessible to everyone, as well as to promote the idea of conscious shopping. VESA CARES for... THE PLANET! In order not to contribute to pollution of the planet, our goal from the start has been to recycle ourselves! We reuse as much paper boxes as possible and packaging fillers are made out of starch which is 100% biodegradable and can be disintegrated under running water. We opted for paper packaging tape which works just as well as regular tape, yet is more friendly to the planet. VESA CARES for... ANIMALS! We try to include as many vegan & cruelty free certified products as possible! This is one of the main criteria we follow when selecting brands to join our portfolio. Just filter by a cruelty free tag & shop the products within the category. VESA CARES for... YOU! YOU are the most important to us! VESA is the place where you can shop safely. Shopping at VESA is quick, easy, and very pleasant! All thanks to a simple and intuitive website, properly selected categories, and an exceptional customer service. Our customer service is always happy to advise.
Informações de contato
Reino Unido
- vesa.co.uk
4,6
Excelente
571 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent products
Excellent products, fast delivery and brilliant customer service!
16 de julho de 2023
Resposta da VESA
Hi Katarzyna! Thank you for finding a moment to write us a feedback 💚
We are glad that you are satisfied with our service.
Enjoy using the products 💚
VESA team 😊
Great company
Great company. Quick dispatch and delivery. Easy to operate on the site, easy to order.
25 de julho de 2023
Avaliação não solicitada
Resposta da VESA
Thank you for your feedback! 💚 Have a nice day!
VESA team 😊
Always amazing service from Vesa!
Always amazing service from Vesa!
Thank you
4 de julho de 2023
Avaliação não solicitada
Resposta da VESA
Hi Katarzyna! Thank you for your feedback 💚💚
We are glad that you are satisfied with our service.
VESA team 😊
AVOID!!
Received wrong product, I have send them a picture of what was received and requested for the wrong item to be returned for a full refund. They have messaged back refusing to do that stating that they havent made a mistake and they are not willing to sort this out
2 de julho de 2023
Resposta da VESA
Michal, we care about everyone's satisfaction, which is why whenever we make a mistake we fix it right away. This is a priority for us. If there is a mistake when picking the products, it is visible on the pictures (which you have received) and then we fix the mistake right away. Orders are packed individually and the pictures are taken before they are packed into the parcel and there is no possibility that the products in the pictures do not correspond with what is in the parcel.
According to what evidence has been sent to you from our warehouse and system - the correct product has been sent to you. We are sorry that you claim otherwise. You have received photos of the moment of packing from our warehouse, as well as a screenshot of what was scanned into the package. We did our best to resolve the situation, but unfortunately you did not answer all our questions about the condition of the parcel.
VESA team
Resposta da VESA
Dear Ewa, thank you for taking a moment to write a review for us! We appreciate it! 💚
We are glad that you are satisfied with our service!
VESA team 😊
Resposta da VESA
Iwona, thank you for your feedback! 💚 Have a nice day!
VESA team 😊
Vesa
It is a trustworthy company. I always order my face creams there. Even if a product is not available they let you know when it is back in stock. Love the cosmetics they sell and always looking forward to see who packed it for me as you get a little card inside.your parcel with the the name of a person preparing it for you to be sent. Nice gesture:-)
29 de maio de 2023
Resposta da VESA
Hi! Thank you for your feedback! 💚
We are glad you are so happy with our services 😊
VESA team 😊
Resposta da VESA
Katarzyna thank you 💚 We are glad that you are satisfied!
VESA team 😊
Resposta da VESA
Thank you Jo! We appreciate your feedback! 💚
VESA team 😊
Great range of products
Fast delivery, good website for browsing and great choice of products.
10 de junho de 2023
Avaliação não solicitada
Resposta da VESA
Hi Sylwia! Thank you for your feedback 💚💚
We are glad that you are satisfied with our service.
VESA team 😊
Resposta da VESA
Hi! Thank you for finding a moment to write us a feedback 💚
We are glad that you are satisfied with our service.
Enjoy using the products 💚
VESA team 😊
Happy Customer
Pleased with product bought. Arrived quickly. Will definitely purchase again.
22 de junho de 2023
Resposta da VESA
Hi Barbara! Thank you for finding a moment to write this review 💚
We appreciate it & we're glad you like the products we offer!
VESA team 😊
Great seller
18 de junho de 2023
Resposta da VESA
Thank you Małgorzata! We appreciate your feedback! 💚
VESA team 😊
Great experience
18 de junho de 2023
Resposta da VESA
Thank you Joanna💚 We are glad that you are satisfied!
VESA team 😊
Beet juice
Just ordered some juice to try,can't say much else,I was happy with the juice,happy with the delivery
16 de maio de 2023
Resposta da VESA
Thank you Valerie! We appreciate your feedback! 💚
VESA team 😊
Great experience
Great experience, fast delivery and quality products!
23 de junho de 2023
Avaliação não solicitada
Resposta da VESA
Ann, we are glad that you appreciate the quality of the products and our service 💚
Great that you are satisfied & we appreciate that you found a moment to write us a review 💚
VESA team 😊
Resposta da VESA
Pamela, Thank you for finding a moment to write us a feedback 💚
The solution took longer, because in situations where the package is marked as delivered, and we have a report that the package is missing, we have to wait for the investigation to be resolved.
We hope that despite the long waiting time, you are satisfied with our service and that you will stay with us 🙂
VESA Team
Great company with fast delivery
Great company with fast delivery! Products great quality!
19 de abril de 2023
Resposta da VESA
Hi Rosie! Thank you for finding a moment to write us a feedback 💚
We are glad that you are satisfied with our service.
Enjoy using the products 💚
VESA team 😊
Resposta da VESA
Thank you 💚 We are glad that you are satisfied!
VESA team 😊
High recommended company
30 de maio de 2023
Resposta da VESA
Thank you Trevor! We appreciate your feedback! 💚
VESA team 😊
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