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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The vet was very disinterested and basically told us to go to the Vet in the morning. It felt rushed and she could not end the call fast enough. The duration of the consult was 2 min. Not worth $60.

Avaliado com 5 de um total de 5 estrelas

My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Ver mais

Avaliado com 5 de um total de 5 estrelas

My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had some late-night concerns for my 10-month-old female dachshund who had gotten desexed 4 days prior and was experiencing some swelling. I called VetChat and was connected with a helpful and fr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veterinário

Escrito pela empresa

Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

135 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service

I find my pets seem to think that the best time, if they are going to be unwell or sustain a wound is after hours!
I feel so lucky that we can call VetChat at any time and get professional advice for our beloved pets. I find it's easy to go into panic mode and it's just so reassuring to know we can contact a vet to ensure we are doing the correct thing. Thank you so much for providing this service.

21 de junho de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you for your kind words! We're here to support you every step of the way! 🐾✨

Avaliado com 5 de um total de 5 estrelas

The best service!

Honestly the best service! I couldn’t ask for anything more. VetChat gives peace of mind when you are concerned about your animals health without having to go to a Vet if not necessary and where their sickness can be managed from home. Feel so very lucky to have access to their service. Thank you to all the Vets ❤️

22 de junho de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you for your kind words! We're here to support you every step of the way! 🐾✨

Avaliado com 5 de um total de 5 estrelas

Amazing service

So grateful for being able to use vetchat. My Labradoodle was vomiting clear liquid in large ammounts and Jenna helped me with few strategies which worked. Saved me the time to go to the vet. They always send you the summary of the conversation and they do check ups the following day. Amazing service and very caring and compassionate people. Thank you 😊

18 de junho de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you for your kind words! We're here to support you every step of the way! 🐾✨

Avaliado com 5 de um total de 5 estrelas

Vet Help Without Leaving Home!

Vet Chat have been such a help for advice for my little chihuahua. They really know what they are talking about, and give you all the time you need to make sure you have all the information you need. So warm and caring! Would definitely use again!

27 de maio de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you for your kind words! We're here to support you every step of the way! 🐾✨

Avaliado com 5 de um total de 5 estrelas

Vetchat was my saving grace.

WLiving on an island without any veterinary services can pose significant challenges. However, I am sincerely grateful to VetChat for being a true savior in my time of distress. Our beloved canine companion unfortunately succumbed to tick paralysis, and as the situation deteriorated, I had no choice but to turn to online resources for help. It was during this frantic search that I fortuitously came across VetChat the early hours of the morning. The doctors at VetChat displayed remarkable commitment and went above and beyond to assist both me and our cherished furry friend. Considering the gravity of the situation, every second felt crucial, and their invaluable support proved to be pivotal.

7 de junho de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you for your kind words! 🐾✨

Avaliado com 5 de um total de 5 estrelas

Nala

Hi, my name is Nala, I'm a 14 weeks old labrador puppy, assistance dog prospect for my hairless brother whom has Autism. Yesterday, for some reason I through up. Then my hairless mummy caught me eating my brother cat's poopies and she got scared. A few minutes later I through up again and my mummy started panicking as, she thought I through up earlier for the same reason. Now, my mum is aware that she is a little overdramatic, so instead of going to the vet and losing her face and credibility, she decided that vetchat was the best option. She said, it's less embarrassing if she doesn't have to explain In person. Doctor Alex gave my mummy all the a plan and told her that is normal for puppies to vomit at times. And to keep an eye on me. The next day, Dr A checked on me again, this time, my mum was relaxed and thanked him so very much. Indeed, I was completely fine. My mummy should give me lots of treats because she saved a lot of money. Thanks vetchat again. 💯 reccomend if you have social anxiety when it comes to loved ones health

5 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

VetChat has helped us enormously three…

VetChat has helped us enormously three times already since joining a few weeks ago. Pepper always has a different ailment each time we are about to travel on a plane or ferry. Thanks to VetChat we have accessed help or known that we don’t need to. What a relief, I would highly recommend this service, which gives peace of mind for any pet owner.

23 de maio de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you for your kind words! 🐾✨

Avaliado com 5 de um total de 5 estrelas

Great advice that helps alleviate worry

Dr Cara gave great advice and spent a considerable amount of time helping me when our 11th old Labrador was not eating and not usual energetic self. It was a great relief to have her help and avoided a visit to the emergency vet, happy to say the next morning he was back his usual crazy self

24 de abril de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you so much for your review Emma- so glad you found us helpful!

Avaliado com 5 de um total de 5 estrelas

Late Night Care - thank you Vetcare!

I rang vetchat at 9.45 pm and connected with Bronwyn within minutes. She used the camera to see my dog and quickly assessed her condition
Bronwyn was able to give me reassurance that the condition wasn’t currently life threatening and suggested a home remedy that would help my dog. She also told me what symptoms would indicate a worsening situation.
Bronwyn was calming, helpful, friendly and professional
She helped both my dog and me. What a wonderful service!

16 de abril de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you so much for your review Pam- so glad you found us helpful!

Avaliado com 5 de um total de 5 estrelas

Fantastic service

We live on the West Coast of Tasmania and we're 2 hours away from the nearest vet. The vet I spoke to about my 15 week old Maltese + puppy Harley, was excellent, allayed all my fears and gave me advice how to treat him. She also gave me information on various medications to keep in my dog first aid kit. The vet was so lovely, listened to me and had great communication skills. I am so relieved there is a service I can call with very little waiting time whenever I cannot get to my regular vet. The price is very reasonable and the consult was not rushed. 5 star all the way. Thank you.

5 de abril de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you so much for your feedback Jacqueline! Glad Harley is doing better ❤️

Avaliado com 5 de um total de 5 estrelas

We live in a country area so any out of…

We live in a country area so any out of hours problems mean a long drive to an emergency vet. Sometimes something might not be an emergency and justify the long drive; but, equally, aren’t minor enough to ignore until the morning. Vetchat filled that gap for us this week and gave us a written plan to care for our poorly pet in the proceeding days. Our pup is on the mend, and we didn’t even need to book her into our (always very busy) local vet either. Super grateful!

4 de abril de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

So glad that we could help ease your worries- especially when living so far from the ER vet ❤️

Avaliado com 5 de um total de 5 estrelas

Fantastic service answered within…

Fantastic service answered within minutes the vet requested photos and addressed concerns. Very happy with service.

7 de abril de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you so much for your feedback Rosanna!

Avaliado com 5 de um total de 5 estrelas

A Huge Help in Time of Need


This is a great resource for people needing expert veterinary advice in a hurry, and particularly at times when local vet practices are closed. This was the case for me; I live in regional NSW and needed urgent advice over Easter regarding a rescue dog we had adopted the day before. VetChat was the perfect solution, providing quick, helpful information, and following up the next day. I would recommend this service highly .

30 de março de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you so much for your feedback Lousie- glad we could be there for you when your clinic was closed ❤️

Avaliado com 5 de um total de 5 estrelas

Dr Jenna was very helpful and such a…

Dr Jenna was very helpful and such a lovely person... I would not have known this service existed had I not searched on Google for online vets... I am so glad I did and I would recommend this service to all pet parents ...
thank you so much Dr Jenna... :-)

31 de março de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you so much for your feedback Cindy ❤️

Avaliado com 5 de um total de 5 estrelas

Thank you so much on the weekend!

Thank you so much! My dog had gotten an allergic reaction on Saturday and we didn’t know what to do. We recalled that we have this service through Bow Wow Meow Pet insurance and immediately got some proper advice on Saturday!
Our dog is now healthy. We really appreciate your caring and hard work.

30 de março de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

So glad we were able to help you late at night when you were worried!

Avaliado com 5 de um total de 5 estrelas

Drooling over succulents

You know that feeling when your dog eats a succulent in the evening on the long weekend!!! She started drooling excessively almost immediately so I hopped onto VetChat and chatted to Dr Alex. She was absolutely amazing. I accidentally left the chat but she called me immediately and talked me through what to do and how to clean out Beaula's mouth and also what symptoms to monitor and look out for. Beaula was completely fine after the clean. Vet chat followed up again with me today just to check in if she is still OK. So convenient to have the chat available whenever needed, especially after hours when things normally go wrong.

30 de março de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

So glad to hear Beaula is now recovered- thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

One relived dog mum!

One relived dog mum!

It was a relief to have an answer to my question at 12.30am! And also on a public holiday. Solution was quick and comforting. Thank you Dr. Kim Meijer.

29 de março de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Thank you so much for your feedback Julie we are so glad to have been able to help late at night ❤️

Avaliado com 5 de um total de 5 estrelas

Dr Sulet was Amazing

I spoke with Dr Sulet and she was wonderful. My 7 month old golden retriever started eating my air con remote thinking it was refrigerated :) and a battery went missing. I panicked and with the amazing advice and understanding, she helped me with my issue. Thankfully the battery showed up and I didn’t need to force him to vomit and race him to emergency. But very great full for her.
Thank you Dr Sulet =D

23 de março de 2024
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

So glad things turned out well for your little fur-baby!

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