Viber Store Avaliações 

442
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Third time to buy a phone from Viber store I cudnt recommend them enough , great service every time ,Amy is always so helpful I’ll definitely be back, thanks again Amy

Avaliado com 5 de um total de 5 estrelas

I ordered a S25 Ultra and the screen developed some issues some time after. Within four days of reporting same I had the issue resolved. Brilliant aftercare service and very professional response f... Ver mais

Avaliado com 3 de um total de 5 estrelas

Assez galère pour ma part. Sous-traitance de Back Market auprès de Viberstore pour l'achat d'un smartphone reconditionné, dont le processeur lâchera 1 mois apres l'achat. Obligée de passer par Back Ma... Ver mais

Avaliado com 3 de um total de 5 estrelas

i feel like the standard has gone down hill since i purchased my first phone in 2019 was perfect. Bought another one only for the battery to swell before the warranty was out but i had to pay €50 caus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares

Sobre Viber Store

Escrito pela empresa

Welcome to ViberStore, Ireland’s trusted mobile phone reseller with over 150,000 satisfied customers.

We are a proud Irish, family-owned business with more than 20 years of experience in the mobile industry and 9 successful years serving customers online. Specialising in top tech brands including Apple, Samsung, Oppo, and Huawei, we are committed to offering a wide range of high-quality devices at affordable prices.

At ViberStore, we believe in delivering more than just great products. Our customers choose us for our exceptional service, fast delivery, and dedication to value. We have built our reputation on trust, and our thousands of 5-star reviews are a reflection of that.

We are also passionate about sustainability. Through our up-cycling initiatives, we have donated over 500 iPads to schools across Ireland. This effort has helped bridge the digital divide while saving over 34,000 KG of carbon emissions. It is our way of giving back while protecting the environment.

Whether you are shopping for a new or refurbished phone, you can count on ViberStore for quality, care, and commitment.

Your trusted Irish tech partner. Reliable, responsible, and always ready to help.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

442 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(442)

107 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Not fun

The delivery took 2 weeks and the battery doesn’t belong in an ‘excellent’ condition phone because it’s not working properly

27 de outubro de 2025
logotipo da Viber Store

Resposta da Viber Store

We’re really sorry to hear about the long delivery time and the battery issue. That’s not the standard we aim for. Please contact our support team so we can sort the battery problem for you right away. Thank you for letting us know.

Avaliado com 5 de um total de 5 estrelas

This store is fantastic I would highly…

This store is fantastic I would highly recommend them. The phone was pristine like a brand new phone. Outstanding service. Thank.you and Well done guys 👏

6 de novembro de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you so much for the amazing feedback! We're thrilled to hear your phone arrived in pristine condition and that you were happy with our service. Really appreciate the recommendation !!

Avaliado com 5 de um total de 5 estrelas

1 Stop Shop

Very easy to deal with. Very quick delivery time. Excellent condition.

5 de novembro de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you! We're delighted everything was easy, quick, and in excellent condition. Enjoy your purchase!

Avaliado com 5 de um total de 5 estrelas

Phone received was perfect

Phone received was perfect. My daughter delighted with it.

24 de outubro de 2025
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Resposta da Viber Store

Thank you for your lovely review! We’re so glad the phone arrived in perfect condition and that your daughter is delighted with it. Enjoy!

Avaliado com 5 de um total de 5 estrelas

Very fast delivperfectery

Very fast delivery. Kept up to date with how long it would take and brilliant way of confirming product arrived safely.

4 de novembro de 2025
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Resposta da Viber Store

Thanks so much for your feedback !! so glad to hear you had a good experience :)

Avaliado com 5 de um total de 5 estrelas

Would highly recommend

Have bought from this site a few times. Easy to use and have never had any problems with any of the item that I purchased

3 de novembro de 2025
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Resposta da Viber Store

Thank you so much for your kind review! We’re delighted to hear you’ve shopped with us multiple times and that everything has always been smooth and problem-free. We truly appreciate your continued support!

Avaliado com 1 de um total de 5 estrelas

Customer service needs reviewing

While deliver and all of that was fine. Post delivery customer service was very disjointed. I had lots of people telling me that "someone else" would help me with an issue I had but no one did.

16 de outubro de 2025
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Resposta da Viber Store

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience after delivery. While I’m glad the delivery itself went smoothly, it’s disappointing to learn that our post-delivery support felt disjointed and that you were passed between people without receiving the help you needed. That’s not the level of service we aim to provide. Thank you again for bringing this to our attention your feedback helps us improve.

Avaliado com 5 de um total de 5 estrelas

very good experience

order the phone at 8am had it delivered at 5pm the same day

30 de outubro de 2025
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Resposta da Viber Store

Thank you so much for your review! We're glad to hear your phone arrived the same day enjoy your new device!

Avaliado com 5 de um total de 5 estrelas

Highly recommended 💯

Couldn’t recommend ViberStore enough, go above and beyond for their customers
Bought an iPhone 15 plus, very good condition and I have to say the phone is absolutely perfect condition not a mark in site, received next day delivery, highly recommend ❤️

29 de outubro de 2025
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Resposta da Viber Store

We really appreciate your kind words! Delighted to hear your iPhone 15 Plus arrived in perfect condition. Thanks for recommending us! 🙌

Avaliado com 4 de um total de 5 estrelas

Unverified parts

IPhone 13 I bought has an unverified battery and an iPhone 14 screen on it, so it was difficult to find a case that fits and I cannot see my battery health

16 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

I was very pleasantly surprised with my…

I was very pleasantly surprised with my dealings with this company. My item came very promptly and well packaged. Its a Christmas present for my boyfriend so I'd say he will be thrilled. Thanks so much

10 de outubro de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for your feedback! We’re delighted your order arrived quickly and in perfect condition. We hope your boyfriend enjoys his Christmas gift and truly appreciate your support.

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