Viber Store Avaliações 

442
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Third time to buy a phone from Viber store I cudnt recommend them enough , great service every time ,Amy is always so helpful I’ll definitely be back, thanks again Amy

Avaliado com 5 de um total de 5 estrelas

I ordered a S25 Ultra and the screen developed some issues some time after. Within four days of reporting same I had the issue resolved. Brilliant aftercare service and very professional response f... Ver mais

Avaliado com 3 de um total de 5 estrelas

Assez galère pour ma part. Sous-traitance de Back Market auprès de Viberstore pour l'achat d'un smartphone reconditionné, dont le processeur lâchera 1 mois apres l'achat. Obligée de passer par Back Ma... Ver mais

Avaliado com 3 de um total de 5 estrelas

i feel like the standard has gone down hill since i purchased my first phone in 2019 was perfect. Bought another one only for the battery to swell before the warranty was out but i had to pay €50 caus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares

Sobre Viber Store

Escrito pela empresa

Welcome to ViberStore, Ireland’s trusted mobile phone reseller with over 150,000 satisfied customers.

We are a proud Irish, family-owned business with more than 20 years of experience in the mobile industry and 9 successful years serving customers online. Specialising in top tech brands including Apple, Samsung, Oppo, and Huawei, we are committed to offering a wide range of high-quality devices at affordable prices.

At ViberStore, we believe in delivering more than just great products. Our customers choose us for our exceptional service, fast delivery, and dedication to value. We have built our reputation on trust, and our thousands of 5-star reviews are a reflection of that.

We are also passionate about sustainability. Through our up-cycling initiatives, we have donated over 500 iPads to schools across Ireland. This effort has helped bridge the digital divide while saving over 34,000 KG of carbon emissions. It is our way of giving back while protecting the environment.

Whether you are shopping for a new or refurbished phone, you can count on ViberStore for quality, care, and commitment.

Your trusted Irish tech partner. Reliable, responsible, and always ready to help.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

442 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(442)

107 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Phone

I’ve ordered a few phones over the years from here and they’ve always been excellent quality and super fast delivery. Highly recommend this company

15 de outubro de 2025
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Resposta da Viber Store

Thank you so much for your continued support! We’re thrilled to hear you’ve consistently been happy with the quality of our phones and our fast delivery. Your recommendation means a lot to us!

Avaliado com 5 de um total de 5 estrelas

I was so impressed with the product quality and delivery …

I was so impressed with the delivery time frame.
The product quality is as good as described.
I wish to purchase more products from you and also like to recommend you to friends and family.

27 de outubro de 2025
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Resposta da Viber Store

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the delivery and the quality of the product. We truly appreciate your support and recommendation, and we look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Warum befindet sich das Telefon nicht…

Warum befindet sich das Telefon nicht in der Originalverpackung?

27 de outubro de 2025
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Resposta da Viber Store

Thank you for your support! Since all our phones are professionally refurbished, they’re carefully packed in our own Viber Store packaging to ensure safe delivery.

Avaliado com 5 de um total de 5 estrelas

returning customer

I have been buying phones from Viber Store for many years. Always a pleasure, Great quality phones, well packaged and next day delivery. Great service.

27 de outubro de 2025
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Resposta da Viber Store

Thank you so much for your continued support over the years! It’s always a pleasure serving you, and we’re delighted to hear you’ve been happy with the quality, packaging, and speedy delivery. We truly appreciate your loyalty!

Avaliado com 5 de um total de 5 estrelas

Overall I didn't have an issues

Overall I didn't have an issues, my only issue was I did pay for expess delivery, ordered on a Thursday for 1-2 day delivery, got it on Tuesday! I did take into consideration it was a bank Holiday weekend.

23 de outubro de 2025
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Resposta da Viber Store

Thank you for your feedback! We’re glad to hear everything went smoothly overall and appreciate your understanding about the bank holiday delay. We always aim to deliver as quickly as possible, and we’re grateful for your patience and support!

Avaliado com 5 de um total de 5 estrelas

I ordered an iPhone 8 Plus from Viber…

I ordered an iPhone 8 Plus from Viber Store in good condition, I was expecting a couple of scratches here and there but the phone came in immaculate condition.I was able to track my order and get frequent updates on the location. I am very satisfied with this experience and very happy with the phone there’s no faults at all with it and it’s working perfectly. I will definitely be ordering from them in the future 10/10 service :)

30 de outubro de 2025
Avaliação não solicitada
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Resposta da Viber Store

Thank you for taking the time to share your experience. We’re thrilled the phone exceeded your expectations and that our tracking and updates made the process easy for you. Your satisfaction means a lot to us!

Avaliado com 4 de um total de 5 estrelas

Great service,but I should have gone…

Great service,but I should have gone for a new battery as the one that's in it isn't great dosnt last the day

21 de outubro de 2025
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Resposta da Viber Store

Thanks for the 4-star review! Glad you liked the service. Sorry to hear the battery isn’t lasting well if you'd like us to take a look at your devise, just pop instore to us, we’re happy to help anytime!😊

Avaliado com 5 de um total de 5 estrelas

The phone arrived and is absolutely mint…

The phone arrived and is absolutely mint, can't fault it, everything works perfectly and it's better than I imagined, case was perfect and the screen protector tempered glass was great quality. Excellent quality, condition and price I'm a very happy customer and my boyfriend was over the moon with his gift. 5*

28 de outubro de 2025
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Resposta da Viber Store

Thank you for your fantastic review! We’re delighted the phone and accessories were even better than expected and that your boyfriend was pleased with his gift. Your satisfaction means the world to us

Avaliado com 5 de um total de 5 estrelas

The staff on the phone where lovely and…

The staff on the phone where lovely and I'm very happy with the quick delivery can't wait for Christmas to awe 2 happy faces thank you to everyone involved from phone to wrapping to posting and also to who ever created the app

10 de outubro de 2025
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Resposta da Viber Store

Thank you so much for your wonderful message! We’re thrilled to hear you had such a positive experience with our team and that your order arrived quickly. It’s lovely to know it’ll help make Christmas extra special. We’ll be sure to pass your kind words along to everyone involved!

Avaliado com 5 de um total de 5 estrelas

The phone arrived as advertised…

The phone arrived as advertised promptly. Very happy with the service.

9 de outubro de 2025
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Resposta da Viber Store

Thank you so much for your kind feedback! We’re delighted to hear the phone arrived promptly and that you’re happy with our service. Enjoy your new device!

Avaliado com 5 de um total de 5 estrelas

Always very fast and efficient

Always very fast and efficient, perfect quality phones are like new

17 de outubro de 2025
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Resposta da Viber Store

Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality and speed of our service. It’s great to know the phone met your expectations, we appreciate your support!

Avaliado com 3 de um total de 5 estrelas

Information lacking, but good value.

Age of phone on listing and next day shipping terms weren't clear, at least for me. (Maybe I missed something). I suspect I'd have received the phone just as soon without paying the extra. The phone works well as one would expect for its age and RAM. Needed specific manual setup to use with SIMM card . Good value.

22 de outubro de 2025
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Resposta da Viber Store

Thank you for your feedback! We appreciate you taking the time to share your experience. We’ll review the listing to make sure the phone’s age and shipping options are described more clearly. I’m glad to hear the device is working well and offers good value overall!

Avaliado com 1 de um total de 5 estrelas

Broken phone after one month

I have had this phone for less than a month and I am absolutely extremely disappointed with the quality it has already stopped working it is shutting off randomly and the screen has lines in it I have not dropped this phone or damaged it in anyway

11 de setembro de 2025
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Resposta da Viber Store

We’re very sorry to hear that you’re experiencing issues. Your device comes with a 12-month warranty, as well as a 3-month battery warranty. Please contact our team at info@viberstore.com
or call us on 01 427 9797 and we’ll be happy to assist you.

Avaliado com 5 de um total de 5 estrelas

Excellent Service and Product

Purchased a Samsung S24 - the device arrived in excellent condition (as good as new) and the delivery was very prompt - thank you.

2 de setembro de 2025
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Resposta da Viber Store

That’s great to hear! I’m glad your Samsung S24 arrived in excellent condition and was delivered promptly. Thank you for sharing your experience.

Avaliado com 5 de um total de 5 estrelas

The phone I got was absolutely prefect

The phone I got was absolutely prefect! Not my first time and won't be my last~!

15 de outubro de 2025
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Resposta da Viber Store

That’s awesome to hear! I’m glad you’re so happy with your new phone sounds like you’ve had great experiences every time. Thanks for sharing!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, reliable, fast delivery, great products, never any complaints bought 3 tablets/ipads from here all are perfect

13 de outubro de 2025
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Resposta da Viber Store

Thanks so much for your support!
We’re glad to hear you’re happy with the service and your devices. Always here if you need anything!

Avaliado com 5 de um total de 5 estrelas

It was so easy to order

It was so easy to order. The description was just what I ordered and delivery was as stated

8 de outubro de 2025
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Resposta da Viber Store

Thanks for the great feedback!
We’re glad everything was smooth and as expected.

Avaliado com 5 de um total de 5 estrelas

Quick delivery and a perfect…

Quick delivery and a perfect price-quality phine

22 de setembro de 2025
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Resposta da Viber Store

Thanks for your review!
Great to hear you’re happy with the phone and the fast delivery.

Avaliado com 5 de um total de 5 estrelas

Ordered the phone i wanted and got it…

Ordered the phone i wanted and got it the next day, very efficient and very well managed information from the time purchased to tracking and delivery. Photo taken of where and when delivered. Will definitely use Viber Store again.

7 de outubro de 2025
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Resposta da Viber Store

Thanks a lot for the great feedback!
Glad everything went smoothly — we look forward to serving you again!

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