Viber Store Avaliações 

442
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Third time to buy a phone from Viber store I cudnt recommend them enough , great service every time ,Amy is always so helpful I’ll definitely be back, thanks again Amy

Avaliado com 5 de um total de 5 estrelas

I ordered a S25 Ultra and the screen developed some issues some time after. Within four days of reporting same I had the issue resolved. Brilliant aftercare service and very professional response f... Ver mais

Avaliado com 3 de um total de 5 estrelas

Assez galère pour ma part. Sous-traitance de Back Market auprès de Viberstore pour l'achat d'un smartphone reconditionné, dont le processeur lâchera 1 mois apres l'achat. Obligée de passer par Back Ma... Ver mais

Avaliado com 3 de um total de 5 estrelas

i feel like the standard has gone down hill since i purchased my first phone in 2019 was perfect. Bought another one only for the battery to swell before the warranty was out but i had to pay €50 caus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares

Sobre Viber Store

Escrito pela empresa

Welcome to ViberStore, Ireland’s trusted mobile phone reseller with over 150,000 satisfied customers.

We are a proud Irish, family-owned business with more than 20 years of experience in the mobile industry and 9 successful years serving customers online. Specialising in top tech brands including Apple, Samsung, Oppo, and Huawei, we are committed to offering a wide range of high-quality devices at affordable prices.

At ViberStore, we believe in delivering more than just great products. Our customers choose us for our exceptional service, fast delivery, and dedication to value. We have built our reputation on trust, and our thousands of 5-star reviews are a reflection of that.

We are also passionate about sustainability. Through our up-cycling initiatives, we have donated over 500 iPads to schools across Ireland. This effort has helped bridge the digital divide while saving over 34,000 KG of carbon emissions. It is our way of giving back while protecting the environment.

Whether you are shopping for a new or refurbished phone, you can count on ViberStore for quality, care, and commitment.

Your trusted Irish tech partner. Reliable, responsible, and always ready to help.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

442 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(442)

107 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ordered here many times and never had a…

Ordered here many times and never had a problem and very quick delivery thank you 😊

12 de agosto de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you so much, Olivia! We really appreciate your continued trust and loyalty. It's great to hear our quick delivery and consistent service have met your expectations every time. 😊

Avaliado com 5 de um total de 5 estrelas

So fast and efficient

So fast and efficient

22 de agosto de 2025
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Resposta da Viber Store

Thanks a lot, Donna! We’re glad to know our speed and efficiency stood out to you. Your feedback means a lot to us!

Avaliado com 5 de um total de 5 estrelas

User friendly

User friendly, fast efficient service

22 de agosto de 2025
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Resposta da Viber Store

Hi Fergal, thank you for the great feedback! We're pleased to hear the process was smooth and user-friendly for you. Fast and efficient is exactly what we aim for!

Avaliado com 5 de um total de 5 estrelas

Great product

Great product
Great communication
Super fast delivery

20 de agosto de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks, Rod! Delighted to hear you’re happy with the product and our communication. We work hard to keep everything running quickly and smoothly, glad it shows!

Avaliado com 5 de um total de 5 estrelas

Exzellenter Service

Exzellenter Service, Gerät war nach 2 Tagen da. Alles perfekt.

7 de agosto de 2025
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Resposta da Viber Store

Vielen Dank, Christian! Es freut uns sehr, dass Sie mit unserem Service und der schnellen Lieferung so zufrieden sind. Perfekt ist genau unser Ziel!

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, great communication, fast delivery. Well done.

18 de agosto de 2025
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Resposta da Viber Store

Thank you, Quineta! We really appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Very happy with the service

Very happy with the service , we have purchased a number of phone and always great a service

1 de agosto de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks so much, Susie! We're thrilled to have earned your repeat business. It means a lot to know you've had consistently great experiences with us!

Avaliado com 5 de um total de 5 estrelas

Excellent service ordered Thursday had…

Excellent service ordered Thursday had it Friday morning. 💯

7 de agosto de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks, Enda! That’s exactly the kind of turnaround we love to deliver. So glad we could get your order to you that fast, appreciate the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Second hand phone

I bought a second hand phone via Viberstore. Absolutely delighted with my purchase. I've bought many second hand phones over the years with viber & I've never had any trouble. I would highly recommend them.

5 de agosto de 2025
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Resposta da Viber Store

Hi , thanks for the kind review, and thank you for shopping with us over the years!

Avaliado com 5 de um total de 5 estrelas

Reliable + Affordable

This is about the 6th phone I've purchased from Viberstore, its easy to order, detailed explaination of what you are getting and clear pricing.

22 de julho de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks for your continued support! We're glad you find the ordering process easy, with clear info and pricing.

Avaliado com 4 de um total de 5 estrelas

I got numerous phones from here...

I have bought numerous phones over the years from here. I have never had a problem. I find them very good , I will continue to get from here.
But I was a bit disappointed as the wrong colour came and the wrong charger only that the phone was needed straight away. Yes it's not the end of the world but they were a bit disappointed.
Overall the phones are good and customer service is good they get back to you very fast

5 de agosto de 2025
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Resposta da Viber Store

Thanks for your continued support! We're glad you're happy with the phones and our quick service. Apologies for the mix-up with the colour and charger — we appreciate your understanding and will work to improve.

Avaliado com 5 de um total de 5 estrelas

First time buying second hand phone

First time buying second hand phone. The phone came with exact description on the website, so no surprises, phone condition is like new. Quick delivery and will definitely can recommend ViberStore.ie, it's my place now to buy the phones,

6 de agosto de 2025
Avaliação não solicitada
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Resposta da Viber Store

Thank you for your fantastic review! We're thrilled your first experience buying a second-hand phone went smoothly and that the device met your expectations. It's great to hear the condition was like new and delivery was quick. We truly appreciate your recommendation and look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Good product, good price, fast delivery, very helpful staff who respond to queries extremely quickly!

30 de julho de 2025
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Resposta da Viber Store

Thank you for the great review! We're glad you were happy with the product, price, and speedy delivery. It's always our goal to be as helpful and responsive as possible — we really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Have been using Viberstore for years…

Have been using Viberstore for years and the quality of products is excellent. Great service too and very trustworthy

29 de julho de 2025
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Resposta da Viber Store

Thank you for your continued support over the years! We're thrilled to hear you’re happy with the quality of our products and service. Your trust means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Return customer

Had the pleasure of dealing with viber store before for my last phone,had a hassle free experience and the product was as described in excellent condition and arrived the next day,anyone looking for a quality product don't pass these guys,keep up the good work and I'll be back to ye in the future,
John Walsh

28 de julho de 2025
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Resposta da Viber Store

Thank you so much for the great feedback! We're delighted to hear you've had another hassle-free experience with us and that your phone arrived in excellent condition and right on time. We truly appreciate your continued support and kind words, looking forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

my order was actioned rapidly and the…

my order was actioned rapidly and the phone was mailed quickly. Great service.

16 de julho de 2025
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Resposta da Viber Store

Thank you for your kind words! We're happy to hear your order was processed quickly and that you're pleased with the service. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Straightforward

Straightforward,Simple, Easy, Affordable Service, Thank you.

11 de julho de 2025
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Resposta da Viber Store

You're very welcome! We're glad to hear you found our service straightforward, simple, easy, and affordable. Thank you for your support!

Avaliado com 5 de um total de 5 estrelas

Great service, highly recommend

Great price phone, perfect condition, arrived fast. What more could you want? Great service.

28 de julho de 2025
Avaliação não solicitada
logotipo da Viber Store

Resposta da Viber Store

Thank you so much for your kind words! We're thrilled to hear you're happy with the phone and our service. If you ever need anything else, we're here to help!

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