I wanted over an hour and a half for a doctor never to show up. Took my money snd no refund. Absolute SCAM. Will be taking further action
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time using VideoDoc...I hate going to doctors ! I would not hesitate to use this service again. The doctor was such a pleasant, friendly, professional gentleman and put me at ease straight away... Ver mais
A empresa respondeu
Interaction was top class. Orientation through site could be a little easier as I found it hard to navigate when sick as attention levels are down. Submitted code request multiple times as their wa... Ver mais
A empresa respondeu
VideoDoc App no longer works in Ireland. Shortly after paying for a yearly subscription, the service is now down "for maintenance" for 3 weeks now, with no date from customer service as to when i... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
videoDoc gives you instant access to see a doctor online using your PC or mobile device for a secure video chat. All our doctors on videoDoc.ie or Vhi Online Doctor are registered with the Irish Medical Council or our UK patients using videoDoc.co.uk consult a General Medical Council registered doctor. Our team of doctors are ready to see you Monday - Friday, 10am – 2pm & 4pm - 8pm // Saturday and Sunday, 10 am - 4pm. No need to make an appointment, just log in and see a doctor now. Our service provides treatment and diagnosis for everyday illness, as well as providing a prescription, sick note or A&E referral letter when appropriate. videoDoc allows you see a doctor at a time that suits you, without the need to travel.
Informações de contato
Carlisle Business Centre, 51 Bracken Road, Sandyford, Dublin, D18 CV48, Dublin, Irlanda
- +353 1 907 3400
- info@videodoc.ie
- videodoc.ie
2,0
Ruim
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
reliable and efficient
reliable call quality, clear instruction and efficient consultation.
i will use the service again
7 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi David,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Very positive and informative.
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Roko,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Very professional and knowledgeable
Very professional and knowledgeable! Will definitely use the service again!
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Muireann,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Great service by VHI
Great service by VHI. So handy and easy to use even from your home.
Game changer!!!
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Javier,
Thank you so much for your 5-star review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Prompt and very helpful
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Seamus,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Very good value and fast service
Didn’t have to wait long, and was not long speaking to the doctor as my illness was straightforward to diagnose. Was able to collect my meds from chemist of my choice in 20 minutes.
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Debbie,
Thank you for your lovely review. We so appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Friendly Doctor to deal with.
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Happy Customer,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Will never use my GP again
Will never use regular GP (if possible) again.
No waiting at all. Free for me as I have VHI. Brilliant service.
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Ms Whelan,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Very easy to use
Very easy to use, minimal waiting time, and immediate results!
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Stephanie,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Amazing service
Amazing service! I was feeling bad and didn't have enough time to get physical appointment since I had to travel, I waited only 5 minutes, the doctor was super nice and then in few minutes prescription was ready in my closest pharmacy. Absolutely recommended.
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Laura,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about videoDoc.
Best wishes,
Gemma
Simple process, very happy
Quick, easy to use and an excellent tool that saves you time and energy of going to you real life GP for something that may not require it!
5 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Darragh,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Very prompt and professional service.
4 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Anna,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Resposta da videoDoc
Hi Louise,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Smooth and fast communication
4 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Ayoub,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Excellent service!
4 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Marie,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Great experience
Great experience. Dr was very helpful and friendly. Gives you plenty of time. Never felt rushed. Very quick to receive his consultant notes and sick cert. Will definitely use again if unwell again.
4 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Stephen,
Thanks for taking the time to leave such a great review. We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Excellent doctor very good attendance.
4 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Alander,
Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Gemma
Helpful and professional
4 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Kate,
Thank you so much for taking the time to leave a great 5-star review.
Best wishes,
Gemma
Resposta da videoDoc
Hi John,
Thank you so much for taking the time to leave a great 5-star review.
Best wishes,
Gemma
Great service
Great service, really helpful and efficient :)
3 de julho de 2019
Avaliação não solicitada
Resposta da videoDoc
Hi Saoirse,
Thanks for taking the time to leave a 5-star review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Gemma
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.