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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

My mum ordered a suit for my wedding. The size didn't work. So we followed the returns process. Email customer services who give you the Chinese address to which you have to post the ite... Ver mais

Avaliado com 1 de um total de 5 estrelas

Clothing was terrible quality. DO NOT OFFER FULL REFUNDS. They make you ship back to China which costs £30, and then will only offer you half of a refund (so you are basically getting nothing back aft... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could give zero stars I would. Firstly the product didn't look anything like the website, and it was poor quality material and terrible fit. When I tried to return it, I got all the customs form... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordering is easy however as the goods are coming from China probably couple of weeks to arrive. Very poor quality, sizing not as UK spec but then returning a nightmare. After numerous emails to get r... Ver mais

Detalhes da empresa


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

194 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,2

Todas as avaliações

(194)

103 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Scam

Returns address is half way across the world they make you pay for return that is usually more than the item bought so no point returning. Clothing is shit too

22 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute garbage

If I could give 0 stars I would ! Absolutely disgraceful and apparently they don’t need to abide by trade description ! Don’t waste your money you are purchasing a load of crao! You know the old saying! If it seems to good to be true it is!!! Total waste of £40

21 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I only ordered one item

I only ordered one item. It was way too small and very poor quality. They would only give me a 30% refund or I had to send it back which would have cost about the same. Then they sent me another of the same item, which I didn't order, and took money out of my account. Do not touch them. The photos and the real thing are poles apart and their refund policy is appalling.

17 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY ANYTHING FROM THIS COMPANY

DO NOT BUY ANYTHING FROM THIS COMPANY.
This company is acting fraudulently and products are not as advertised. Cheap, nasty quality clothing. Wrong size sent in the post and they are avoiding my emails. PLEASE AVOID AT ALL COST!

20 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total Rubbish

This item eventually arrived screwed up in a tatty polythene bag. The material is cheap and nasty and looks like a rag. Not worth anywhere near the sale price let alone full price. I so wish I had read the reviews before ordering. Don't be taken in by the easy 30day return policy, it costs s fortune, will take forever to get to China and the chance if a refund is quite remote. I will not be returning for this reason, definitely been ripped off!!
DO NOT BE TAKEN IN BY THE FALSE ADVERTISING.

18 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID

ABSOLUTELY DISGUSTING COMPANY!
Awful quality, contacted to ask how I return and was told this:

To help resolve this, we can offer you a different size or an alternative product for a fee of £9.90. Alternatively, you can choose to keep the jumpsuit and receive a 15% partial refund.

AVOID! I have opened a dispute with my bank. This business needs shutting down.

17 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AND REPORT!!!

Like everyone else, I'VE BEEN HAD. Avoid, avoid, avoid.

Like everyone else, I received no confirmatory email, and had to chase.

Like everyone else, delivery was woefully slow. The dress took FOUR WEEKS to arrive, not the 'five working days' as advertised. Too late for my holiday, not that I'd have been seen dead in what eventually arrived.

Like everyone else, what I received bore little resemblance to the pictures or the ACTUAL MEASUREMENTS they featured on the website. It was more or less the same colour, but about eight inches shorter than promised and the fabric is... questionable.

I can't be bothered to pay more to return the damn thing than I actually paid for it, which they clearly count on everyone doing, but will definitely be reporting these scam artists to the Trading Standards Authority, and urge all similarly aggrieved 'customers' to do the same.

AVOID, AVOID, AVOID and REPORT, REPORT, REPORT

15 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I could give zero stars

I wish I could give zero stars. These are scamsters operating from China. They advertise breathable cotton clothes for adult women and what arrived are child-sized polyester clothes, badly made and falling apart. If you want a refund you have to send everything back to China. It’s the kind of place where, when you send an email with a query or a complain complaint, a different person picks up your email each time and has no idea what you are talking about. I was fobbed off for weeks by different people asking me for photographs of the nasty nylon crap, and then they started asking me to take the clothes out of the bags and take photos, but I knew that if I did that, they would then not pay me back. They probably won’t pay me back anyway, they are scammers.

This is the second time I have been ripped off by a Chinese company masquerading as a UK one. Under the UK consumer rights laws, I should not have to pay a penny of postage since they sent me items that I did not order - the wrong fabric, the wrong colours, etc. But it looks as if I will have to send them back to China. I’m a double amputee in a wheelchair with heart failure and lung problems and almost no hand function - I’m dictating this - and I’ve had most of my large bowel removed, so this is really the last thing I need. Heartless scamming bas**ds. Please do not give them your money.

17 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Late, from China, and not a UK size 6 at all.

I mistook this for a long-established European brand and bought a pair of shoes. They arrived about 2 weeks later than they said, and although they're okay, they are way, way smaller than the advertised UK size 6. To return them I have to pay return shipping to China. Rip-off.

14 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID VILA MORA

AVOID VILA MORA. Dreadful quality, cheaply made, doesn’t look like the photos, synthetic clothing delivered from China. They claim hassle-free returns but nothing could be further from the truth. £20 to return a £33 pair of trousers to China with the tracking that VilaMora insist on. DO NOT USE THIS COMPANY! Worst experience ever.

11 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

PLEASE DO NOT BUY FROM THESE.

PLEASE DO NOT BUY FROM THESE.. it’s a scam, you will get sent some cheap crap, that’s not what you ordered, I’m going to trading standards with my item.. you will NOT get a refund

9 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID VILAMORA.COM LIKE THE PLAGUE!!!

AVOID VILAMORA.COM LIKE THE PLAGUE!!!

They refuse to refund and expect you to pay extortionate shipping back to china. They do not make it obvious that they are shipping crap quality products from china, and you're left confused as to why things are taking weeks to arrive. They'll insult you with just giving a 20% or 30% partial refund.

Action a chargeback through your bank or PayPal.

They need to be repeatedly reported to trading standards so we can SHUT THESE SCAMMERS DOWN!!!

8 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

One star too many !

One star too many !! DO NOT USE THIS COMPANY. Goods delivered absolutely nothing like described and very poor quality. Have tried numerous times to return with no luck so far it’s an absolute scam.

8 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

One star is too kind

One star is too kind
The quality of the trousers l ordered looked nothing like the photo the size was ridiculous. Wish l had read the reviews took two weeks to get here have requested a return heard nothing.
Very disappointed

4 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible quality clothing

Terrible quality clothing, took forever to arrive. Emailed them to ask for a return ..you can only return 14 days after delivery and the return is to China. So will cost about £20 .
Do not use this company , its not clear on the website regarding the returns or delivery.
I will never use them again

6 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I'd read the reviews!

I wish I'd read the reviews before ordering!
I placed an order for my elderly mother for some Felice flats navy shoes. The transaction went through her bank 2 days later.
I never received a confirmation or tracking number.
The shoes have never arrived, I have sent 3 emails to the company but have had no reply.
DO NOT ORDER ANYTHING FROM THIS COMPANY. BE WARNED.

5 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would never use this site !!!

I would never use this site !!!!
The clothing are under size and they Do Not Refund !!!
I sent my items back asking for a refund eith the royal mail costing me £19.47 and they wouldn't give me a refund because the post office clerk made a mistake and never tracked my return with royal mail . But they still would of received my return so I was out of pocket £40 for my items and my postage and customer support wasn't helpful at all . An awful online company ...stay away !!!!

30 de junho de 2025
Avaliação não solicitada

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